Puresoul Care Ltd

62 Portman Road, Reading RG30 1EA
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9.7 9 Reviews
  • Puresoul Care Ltd, Reading
PureSoul Care: Redefining Excellence in Home Care

PureSoul Care exemplifies the highest standards of home care, delivering bespoke services that honour the unique needs, preferences, and aspirations of every individual. With an unwavering dedication to promoting dignity, independence, and fulfilment, they empower clients to live enriched lives in the comfort and familiarity of their own homes.

Centred Approach

At the heart of PureSoul Care’s philosophy is a deep understanding that each person’s journey is distinct. Their tailored, flexible care plans are developed in close collaboration with clients, families, and healthcare professionals, ensuring services evolve seamlessly with changing needs. This person-centred approach places clients firmly in control, enabling them to live life on their terms.

Enhancing Lives Through Compassionate Care

PureSoul Care’s mission is to uplift and enhance the lives of those they support. Whether providing assistance with daily living, companionship, or specialised care, their team is committed to creating meaningful experiences.

Caregivers

PureSoul Care recognises that exceptional care begins with exceptional caregivers. Through rigorous training, continuous professional development, and a nurturing work environment, they cultivate a team of highly skilled and compassionate professionals. Clients benefit from caregivers who are not only competent but also deeply committed to making a positive difference in their lives.

Peace of Mind for Families

PureSoul Care offers more than just care—it provides families with reassurance and confidence. By prioritising safety, well-being, and personalised support, they ensure loved ones receive the highest level of care while fostering a sense of trust and partnership with families. This dedication allows families to focus on what matters most: cherishing meaningful moments together.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £21.95

To warmly welcome new customers, a 10% discount is offered on the first month of services. Every care package is carefully tailored through a personal consultation with a dedicated care professional, ensuring that individual needs are met with the highest level of care, compassion, and professionalism.

These prices are only a guideline, please contact Puresoul Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Puresoul Care Ltd

Person in charge

  • Heather Brookfield (CQC Registered Manager)
9.7

Puresoul Care Ltd has a Review Score of 9.7 (9.678) out of 10, based on 9 reviews in the last 2 years.
Over all time Puresoul Care Ltd has 9 reviews.

Overall Experience
  • 7
  • 2
  • 0
  • 0
  • 0
Date Published
  • 9
  • 7
  • 9
  • 9
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Reviewer Connection to Puresoul Care Ltd
  • 4
  • 2
  • 1
  • 1
  • 1
Total of 9, showing 1-9
Review from Shirley T (Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent carers. Some outstandingly good.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review from A R (Mother of Client) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy with the care provided to my son by Puresoul. The staff are very professional and always attentive to my son's needs. I would highly recommend Puresoul care.
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  • Treated with Dignity
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Review from S R (Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My live in carer is doing an excellent job in looking after me.
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  • Treated with Dignity
  • Value for Money
Review from C C (Daughter of Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The majority of care my father received- especially from two members of staff was excellent. He did have a few communication issues with one of his morning carers.
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  • Treated with Dignity
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Review from B N (Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team is excellent. Always on time with advice on all my matters. Very helpful with managing my appointments and support me in my home with my personal needs- while respecting my privacy and dignity. Highly recommend.
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  • Treated with Dignity
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Review from K H (Son of Client) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best carers I've had
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D C (Wife of Client) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Puresoul Care has taken good care of my husband. He has two carers four times a day. They treat him with kindness and consideration. They are always polite and helpful.
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Review from Rebecca M (Daughter of Client) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puresoul Care has been an outstanding provider of care services. Their team is professional, compassionate, and truly dedicated to their work. They have taken wonderful care of my dad, and we are grateful for their exceptional support. I highly recommend them to anyone looking for reliable and heartfelt
care.
Reply from Rafal Gerc, Register Manager at Puresoul Care Ltd

Thank you so much for your kind words and for taking the time to share your experience with PureSoul Care. We are truly grateful for your feedback and delighted to hear that our team has been able to provide the care and support your dad deserves. Our priority is always to ensure our service users receive compassionate, professional, and dignified care, and knowing that we have made a positive impact on your family means the world to us. We will continue to strive for excellence in everything we do. If you ever need anything or have any further feedback, please don't hesitate to reach out.

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  • Treated with Dignity
  • Value for Money
Review from J B (Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having experienced care from two other local companies, it was fantastic to get a number of carers that really went out of their way beyond true compassion expected. Went over many times in their allotted time and that was greatly appreciated.
An excellent team 5 star
Reply from Rafal Gerc, Register Manager at Puresoul Care Ltd

Thank you for your kind words. It was truly our pleasure to support you and your family. Your feedback means a lot to us, and we are grateful for the opportunity to assist during this time.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Puresoul Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Puresoul Care Ltd is calculated as follows: ( (42 Excellents x 5) + (12 Goods x 4) ) ÷ 54 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Puresoul Care Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (3)

Heather

Heather Brookfield

Job Title: CQC Registered Manager Joined: 2025

Heather Brookfield – CQC Registered Manager at PureSoul Care Ltd
Heather Brookfield is a highly skilled and experienced CQC Registered Manager with over 11 years of expertise in the health and social care sector. Having previously worked as a CQC Registered Manager, she brings extensive knowledge in care management, regulatory compliance, and person-centred service delivery.


Throughout her career, Heather has successfully led care teams, managed complex care needs, and ensured that services meet and exceed CQC standards. Her leadership is defined by compassion, efficiency, and a strong commitment to delivering high-quality, individualized care.


At PureSoul Care Ltd, Heather plays a crucial role in overseeing safe, dignified, and high-quality home care services. She works closely with West Berkshire Council, NHS partners, and other local authorities, ensuring seamless coordination of care for individuals in need. Her dedication to maintaining the highest standards ensures that every client receives personalized and professional support to promote independence and well-being.


For more information or to discuss your care needs, please contact Heather at:
Email: heather@puresoulcare.co.uk

Muhammad

Muhammad Imran

Job Title: Founder/Managing Director Joined: 2024

I am the Founder and Managing Director of PureSoul Care Ltd, a home care provider committed to transforming lives through compassionate, person-centred care. My vision has always been to create a service that not only upholds the highest standards of quality and dignity but also makes a meaningful impact on the local community. At PureSoul Care Ltd, we don’t just provide care—we empower individuals to lead independent, fulfilling lives with the support they need and deserve.


With a strong foundation in leadership, integrity, and innovation, I have built a team of dedicated professionals who share my commitment to delivering exceptional, tailored care. My role extends beyond business management; I am a passionate advocate for person-centred care, ensuring that every service user is treated with respect, compassion, and dignity. By fostering strong partnerships with local authorities, healthcare organisations, and community groups, I ensure that PureSoul Care Ltd remains at the forefront of high-quality home care services.


For me, care is more than a profession—it is a calling. I am committed to continuously improving care standards, implementing best practices, and investing in ongoing staff development to enhance service quality and efficiency. Through strategic planning and community engagement, my goal is to make a lasting impact on those who need support the most. At PureSoul Care Ltd, we believe that outstanding care has the power to uplift individuals, strengthen families, and create a more compassionate society. My mission is to ensure that every person we serve receives the highest level of care, allowing them to live with dignity, independence, and purpose.

Areeba

Areeba Ather

Job Title: Operations and Care Quality Manager Joined: 2025

At PureSoul Care Ltd, we are committed to delivering exceptional, person-centred care that enhances the quality of life for individuals in need of support. To further strengthen our commitment to excellence, we are delighted to introduce Areeba Muhammad Ather as our Operations and Care Quality Manager. Areeba holds a Master’s degree in Sociology and has three years of experience in care management, bringing a wealth of expertise in overseeing high-quality care services, ensuring compliance with Care Quality Commission (CQC) standards, and developing personalised care plans tailored to individual needs. Her role focuses on enhancing the efficiency of our operations, maintaining the highest standards of service delivery, and ensuring that every individual receives compassionate and professional care. Areeba is passionate about fostering a culture of excellence, where service users feel safe, respected, and empowered to live independently in the comfort of their homes. She works closely with our dedicated care team to implement best practices, monitor service quality, and continuously improve the support we provide. Under her leadership, PureSoul Care Ltd remains dedicated to upholding its values of independence, dignity, and well-being, ensuring that every service user receives the personalised and high-quality care they deserve. We are confident that Areeba’s expertise and dedication will contribute significantly to the continuous growth and success of our services. If you would like to learn more about our care offerings or discuss how we can support you or your loved ones, please feel free to contact us.

Frequently Asked Questions about Puresoul Care Ltd

What Type of Services does Puresoul Care Ltd offer?

Puresoul Care Ltd offers Home Care.

How many Carers does Puresoul Care Ltd employ?

Puresoul Care Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Puresoul Care Ltd to verify any information. View our terms and conditions. Puresoul Care Ltd has an Enhanced Service - more info.