CareYourWay Stockport

1 Exchange Street, Stockport SK3 0GA
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10 15 Reviews
  • CareYourWay Stockport, Stockport
CareYourWay Stockport emerged from its Managing Director's personal encounter with inadequate care for a loved one. Guided by these core principles, the company prioritises delivering exceptional care services in Stockport. Their focus is on providing compassionate, personalised care to local individuals, ensuring their well-being is paramount.

As a dedicated care provider, CareYourWay Stockport acknowledges and addresses the unique needs of individuals and families in the community. With their experienced caregivers and comprehensive services, they aim to make a positive difference in the lives of those they support.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28

At CareYourWay, every care plan is uniquely designed to suit your individual needs and preferences. To make our services as accessible as possible, we adopt a dependency fee guide, ensuring pricing reflects the level of support you require. Clients are charged on a price-per-hour basis, with fees varying according to your bespoke care plan. We’d be delighted to discuss your personal requirements and provide clear, tailored pricing information — please feel free to contact us for a friendly, no-obligation conversation.

These prices are only a guideline, please contact CareYourWay Stockport to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Mike Lee (Director & Nominated Individual)
10

CareYourWay Stockport has a Review Score of 10 (9.978) out of 10, based on 15 reviews in the last 2 years.
Over all time CareYourWay Stockport has 15 reviews.

Overall Experience
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Date Published
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Reviewer Connection to CareYourWay Stockport
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Total of 15, showing 1-15
Review from Cassie D (Daughter of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum started using CareYourWay in Jan 2025 after her care needed to be increased more than I could cope with - she has also recently been diagnosed with dementia. CareYourWay spent a long time initially getting to know my mum (and us) so they could understand her needs, likes and dislikes. They have
always been prompt, professional and do an amazing job. They will support with anything my mum needs, and will change things at short notice if it helps us out.
Reply from Mike Lee, Director at CareYourWay Stockport

It's been an honour to care for your mum and to provide her with the compassion in and out of hospital. Being able to see her face beam with delight with home cooked food is a joy to see!

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Review from M H (Daughter-in-law of Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Care Your Way team are simply the best. They have made the whole of the family very happy. My mother in law is been cared for in a very kind professional way. We have peace of mind that she is safe and secure in her home. She is treated with respect and dignity from each member of the team. The
office staff are always happy to help with any issues nothing is too much trouble. We would highly recommend Care Your Way. My mother in law is very happy which is fabulous. Thank you all from the family.
Reply from Mike Lee, Director at CareYourWay Stockport

Thank you so much for your kind words! It truly means so much and our team love spending time with your mother-in-law!

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Review from Susan G (Wife of Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has altzheimers which can be quite unpredictable and challenging from day to day.
One member of staff, in particular, did her upmost and gave 100% commitment to try and meet our needs sometimes at short notice nothing was too much trouble she was very caring and understanding trying to give
a service that fitted us both giving me some respite was a big advantage.
Care your way does exactly what it says and has an extensive choice for all levels. They are very professional in their approach
I would not hesitate to contact them for any advice or help in difficult situation where yu may need extra helping hand .
Reply from Mike Lee, Director at CareYourWay Stockport

Thank you so much for your kind words. We're delighted to hear that our team has made a positive difference during such a challenging time. Providing compassionate, responsive care that supports both individuals and their loved ones is at the heart of what we do. We're always here when you need a helping hand.

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Review from Sue M (Daughter of Client) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care and compassion that all of the Care Your Way carers have shown to my mum over the last few weeks, helping with daily tasks and providing a genuine and reliable companionship service. Additionally, the support and assistance the management team has given, including
helping me to navigate the social care system and answer queries, has been first rate. Calls and emails are dealt with promptly, professionally and with a genuine friendly attitude.


Following a recent hospital stay, we were able to quickly put in place a new package of care - moving from a twice weekly arrangement to a daily care service. This was all handled efficiently and at a time that suited my mum really well. The ethos of the company - on providing a compassionate, client-focused service - really shines through in all interactions. The team has a great can-do attitude, and nothing is too much trouble. They have given both my mum and I real peace of mind.

Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your kind and sincere review! It's been an honour to assist your mum!

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Review from Karina A (Daughter of Client) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have been amazing with my mum, they are kind, respectful, efficient and cheerful and above all caring. I wish we had found CareYourWay earlier as this is everything we wanted in a care company having used other care companies the difference in CareYourWay is outstanding and it is pity other
care companies dont operate this way.
Reply from Mike Lee, Director at CareYourWay Stockport

Thank you so much with your kind words and we are so happy that we can provide you and your family the compassionate care you all deserve!

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Review from Sarah C (Daughter of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Your Way initially provided 'holiday cover' for my mum whilst I was on vacation. This was quickly changed to a permanent arrangement, due in the main to the fun and caring nature of the service provided.
I know that Mum is safe and happy whilst being well cared for whist I cant be with her.
Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your kind review and we will ensure that the compassionate care continues!

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Review from V H (Daughter of Client) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm cannot praise Care Your Way enough, from the office staff and managers to the carers who are looking after my parents first hand.
My parents were initially very reluctant to have any care but with time and patience and the wonderful care they are receiving from primarily the amazing two ladies
they have become to enjoy and rely on the help they are getting. My mother is 89 and my father's carer (my father has dementia)and it is enabling them to have some more independence back in their lives.
All the family have noticed a big improvement in my mother's mental health. They treat my father with kindness and dignity but still manage to add some humour in their lives!
Highly recommend!!
Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your review and we are all so happy to see your parents' quality of life improve! They are fantastic and every visit, our team really enjoy and look forward to seeing them!

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Review from P H (Husband of Client) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I contacted CareYourWay Stockport branch as the current company I was using, could not perform extra shifts required. The response I received from the manager was great, and he arranged for CareYourWay to do these immediately. Ever since then, the manager was extremely helpful in every aspect, with
his caring ability always there.
Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks and it is an honour for our team to assist.

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Review from Lisa C (Daughter of Client) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Even though we have only been using CareYourWay for 1 week we have noticed a high improvement in all aspects of care for Mum. The whole house has been adapted for Mum's care and we are extremely pleased with everything. Mum seems happier too with having someone to spend time with her. Thank you.
Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your kind words and we strive to ensure your mum is well looked after and she has the right adjustments in and around the house.

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Review from Rachel B (Niece of Client) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased to have found Careyourway Stockport, the staff have provided an excellent service for my 91yr old aunt who was in need of some extra assistance after coming out of hospital. They took the time to get to know my aunt personally and have tailored a service specifically for her. Knowing
that she is being cared for so well provides enormous piece of mind for me. Special mention to the Operations Manager and her amazing compassionate manner towards my aunt. A truly professional caring service!
Reply from Mike Lee, Director at CareYourWay Stockport

Your aunt is wonderful and gives us great happiness to be able to assist her and take her shopping as well! Your praise of our operations manager does not go unnoticed and she has made a real bond with your aunt.

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Review from G D (Daughter of Client) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent personal care.
Very good communication.
The staff are very kind and make my Dad very happy.
Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your kind and insightful review! We will continue to provide compassionate care to your dad and are ready to meet his needs.

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Review from Cindy S (Client) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a real help having someone to do the kitchen for me, I have fibromyalgia, a chronic disease so I suffer a lot of pain and it can be difficult to do any cleaning, especially the kitchen. It also affects my mental health, knowing the kitchen is clean is a relief.
Reply from Mike Lee, Director at CareYourWay Stockport

We look forward to continuing our compassionate care and to help so that you have less pain. Thank you for your kind words.

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Review from H F (Client) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been very satisfied with the cleaning and also efficient and professional. Very good at the office, always reply straight away.
Reply from Mike Lee, Director at CareYourWay Stockport

Many thanks for your kind review. It is lovely to hear that we provide great service!

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Review from G A (Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely grateful for the help and care I get from CareYourWay. The staff are amazing, I couldn't do without them.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Stockport

Thank you so much for your wonderful review - our teams will be humbled.

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Review from D D (Wife of Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
CareYourWay took my husband swimming. He has Parkinson's and his mobility is very limited, plus he is having sight problems as well. This company did all the organsisng for him which included a risk assessment and then 2 of the carers went into the pool with him and stayed by his side constantly helping
him to get his confidence and eventually, he had the swim he wanted. I cannot praise this company enough.
Reply from Mike Lee, Director at CareYourWay Stockport

Thanks so much for the lovely review! We are honoured to assist your husband and make his wish come true!

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Current Review Score: 10.0 (9.978)

Overview of Review Score

The Review Score of 10 (9.978) out of 10 for CareYourWay Stockport is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.978 for CareYourWay Stockport is calculated as follows: ( (88 Excellents x 5) + (2 Goods x 4) ) ÷ 90 Ratings = 4.978
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CareYourWay Stockport is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

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Meet the Team (2)

Mike

Mike Lee

Job Title: Director & Nominated Individual Joined: 2024

Mike Lee, Director of CareYourWay Stockport, is dedicated to providing outstanding care services. With a passion ignited by his father's homecare journey, he aims to redefine industry standards.


Mike prioritises individual needs, offering personalised attention, respect, and dignity to every client. CareYourWay Stockport goes beyond physical care, providing emotional support and companionship. Through continuous improvement and a commitment to excellence, Mike ensures exceptional standards are upheld.


By fostering a team of compassionate carers who share his vision, he makes a positive difference in clients' lives.

Sammi

Sammi Zhang

Job Title: General Manager Joined: 2024

Sammi Zhang, the General Manager for CareYourWay Stockport, is a compassionate and dedicated caregiver. Her personal experience caring for her own autisic children and elderly family members has driven her to recognise the importance of compassionate and personalised care.


Sammi’s innate desire to make a positive impact on people's lives led her to help establish CareYourWay Stockport. Sammi leads a team of dedicated individuals who value collaboration and strive to provide exceptional care and support tailored to each client's needs. Building meaningful relationships with clients and their families, they prioritise comfort, safety, and overall well-being.


As the General Manager, Sammi’s leadership ensures that CareYourWay Stockport continues to deliver outstanding care while fostering a warm and nurturing environment. Her commitment to empathy, understanding, and making a difference underscores the significance of her role in the lives of those who need it the most.

Frequently Asked Questions about CareYourWay Stockport

What Type of Services does CareYourWay Stockport offer?

CareYourWay Stockport offers Home Care.

How many Carers does CareYourWay Stockport employ?

CareYourWay Stockport employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CareYourWay Stockport to verify any information. View our terms and conditions. CareYourWay Stockport has an Enhanced Service - more info.