Good Company Care Ltd

Office 18, The Courtyard, Greenewable Park, Station Lane, Offord Cluny, St Neots PE19 5ZA
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9.6 6 Reviews
  • Good Company Care Ltd, St Neots
Good Company Care is a distinguished domiciliary care company dedicated to delivering exceptional care and support to individuals within the comfort of their own homes. Their core mission is to empower and enrich the lives of service users by promoting independence, enhancing well-being, and elevating their overall quality of life. They are steadfast in their commitment to providing unhurried person-centred care that embraces individual choices, preferences, and cultural backgrounds.

Good Company Care is a family-run domiciliary care company, managed by a husband and wife with a combined 50 years of nursing experience. They take pride in providing meaningful care, focusing on companionship and a human-centric approach to enrich the lives of service users. Their commitment is to offer extended, unhurried visits that prioritise quality time, fostering genuine relationships and ensuring that care is never rushed.

Their Core Values include:
Family-centric Approach: As a family-run business, they understand the importance of family values and aim to treat each service user as an extension of their own family. They prioritise the emotional and physical well-being of clients. They firmly believe in offering personalised, client-centred care that respects individual choices and preferences, promoting independence and enhancing overall quality of life.

Quality Care: They are committed to delivering the highest standard of care, based on evidence-based practices and the latest advancements in the field. Caregivers receive continuous training and development. With a cumulative 50 years of nursing experience, delivering a high level of medical knowledge and clinical expertise to their caregiving services, ensuring the best possible care for clients.
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Care Provided by Good Company Care Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Fees will be discussed on your assessment visit and once required support is established.

Contact Good Company Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Good Company Care Ltd to get a personalised quote.

Good to Know

Owner

  • Good Company Care Ltd
  • Privately Owned

Person in Charge

  • Anna Ratcliffe (Manager)

Good Company Care Ltd Reviews (6)

9.6

Good Company Care Ltd has a Review Score of 9.6 (9.550) out of 10, based on 6 reviews in the last 2 years.
Over all time Good Company Care Ltd has 6 reviews.

Overall Experience
  • 6
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Date Published
  • 6
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  • 6
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Reviewer Connection to Good Company Care Ltd
  • 2
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Total of 6, showing 1-6
Review from C C (Client) published on 2 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Respectful and empathetic carers. They have removed the scourge of loneliness and given my life a real boost. Added to this they watch my health very carefully.
Reply from Anna Ratcliffe, Manager at Good Company Care LtdIt is our privilege to support you at this difficult time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Janet D (Friend of Client) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good Company Care took over caring for my friend and neighbour, from the intermediate enablement team, after her husband passed away. My friend has early-stage dementia and gets quite upset if there are too many people visiting her house. Good Company Care has taken this onboard and the same carers
go throughout the week. This has enabled my friend to become confident in who is visiting and has allowed her to relax in their presence. The care offered is outstanding, as it is so personalised. Nothing seems to be too much effort and they provide so much more than basic needs, going above and beyond what is expected. I would say the standard of care is marvellous.
Thank you for getting it so right.
Reply from Anna Ratcliffe, Manager at Good Company Care LtdSo happy to be able to help in this very difficult time for the family and community.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T W (Daughter of Client) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia and lives at home alone. She is also a very independent lady. After a long stay in hospital, I contacted Good Care Company. They have been outstanding, caring, reliable and often go the extra mile for Mum. We are kept informed. If we have any worries, they are very helpful and
we work together to sort out any issues. I can not recommend Good Care Company enough. Thank you.
Reply from Anna Ratcliffe, Manager at Good Company Care LtdSo pleased we can support you and work together to help keep your Mum at home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D J (Son of Client) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother came home from hospital after a serious illness, Good Company Care have been nothing short of amazing. Mum has lost a lot of mobility and I provided a lot of care for her at home. However, I also work. Good Company Care have enabled me to stay in work by providing care services when
I cannot and also holiday cover when I am away. The staff at Good Company are great with Mum. Friednly and knowledgeable. I don't know what we would do without them.
Reply from Anna Ratcliffe, Manager at Good Company Care LtdIt is a challenge to manage the care needs of your Mum and work, so pleased that we are able to support you at this time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S C (Client) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased my daughter found this care company to provide my care. All staff are excellent, professional and a pleasure to come into our home. They are supportive and caring and go above and beyond to care for all my needs. Wish your company all the success in the future of your growing company.
Reply from Anna Ratcliffe, Manager at Good Company Care LtdThank you for letting us come and support you at this time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J M (Daughter of Client) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the devastating passing of our wonderful mum last November, we were so lucky to have found such an amazing team of people to help us with the care of our dad. After suffering a stroke last February and then losing our mum so suddenly, it seemed an impossible task to find people who could help.
Good Company Care Ltd have provided our dad with an amazing life and helped us to deal with our sadness and build a new future for us all.
Reply from Anna Ratcliffe, Manager at Good Company Care LtdWe feel so privileged to be able to support you all through this very difficult time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for Good Company Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Good Company Care Ltd is calculated as follows: ( (35 Excellents x 5) ) ÷ 35 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Good Company Care Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Timothy and Anna

Timothy and Anna Ratcliffe

Job Title: Owners Joined: 2024

Good Company Care is a family-run business and is currently being run by Timothy and Anna Ratcliffe. Anna Ratcliffe is the Registered Manager and is in charge of the day-to-day running of the business along with Emma who attends to the administration and supports in providing exceptional care to. Timothy supports both Anna and Emma with the daily running of the company and is involved in the care of clients. Timothy's many years as a community nurse contribute to the thorough assessment of the care needs of the clients.


The ethos of the company is to establish a happy and positive workplace providing dignified care that is compassionate, kind and tailored to every individual’s needs. With a strong streak of humanity in all areas, promoting friendship and being good company, in this way facilitates the continuation of a good quality life in the client’s home.

Emma

Emma Flain

Job Title: Care Giver Joined: 2024

Emma is our lovely and efficient office administrator. You will find her helpful, and she will answer all your enquiries to the best of her knowledge and what she doesn't know, she will enquire and get back to you. Emma also provides exceptional care to many of our clients. She is an asset to the company.

Frequently Asked Questions about Good Company Care Ltd

How many Carers does Good Company Care Ltd employ?

Good Company Care Ltd employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Good Company Care Ltd to verify any information. View our terms and conditions. Good Company Care Ltd has an Enhanced Service - more info.