Holy Spirit Home Care Lincoln Reviews (7)
9.6
Holy Spirit Home Care Lincoln has a Review Score of 9.6 (9.605) out of 10, based on 7 reviews in the last 2 years.
Over all time Holy Spirit Home Care Lincoln has 7 reviews.
Review from Patricia R (Wife of Client) published on 11 June 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Amazing carers who have given my husband fantastic care since day one my husband was in a critical condition when he came home from hospital but with the help of your people he is so much better they come every morning wash him dress him and get him ready to face the day and the same in the evening
get him ready for bed make sure he is comfortable before they leave they are very special people and you are lucky to have them working for you they are respectful at all times and feel like family friends so pleased to have them
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Review from James W (Son of Client) published on 9 June 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers were amazing. They were highly professional, efficient, friendly, caring and punctual. On several occasions they went above and beyond in their care of duty, which we were most grateful for. We recommend to the highest degree this care provider and their employees
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Review from M M (Daughter of Client) published on 24 February 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Father has been receiving care from Holy Spirit for over 6 months now. He was lonely and not eating very well which resulted in him becoming unwell. Holy Spirit were recommended by the hospital care team. The carers are always polite, attentive and professional. They prepare his dinners, make him
a cuppa and make sure his bedroom is clean and tidy, they even change the bed. They sort out his washing and clean his bathroom. The list is endless. As his daughter, I believe the most important task they all do is, taking the time to listen to him.
I highly recommend Holy Spirit to anyone looking for carers for a family member. It is difficult trusting anyone with our loved ones, but I feel happy we have found the best.
I highly recommend Holy Spirit to anyone looking for carers for a family member. It is difficult trusting anyone with our loved ones, but I feel happy we have found the best.
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Review from Claire P (Granddaughter of Client) published on 24 June 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Holy Spirit Care have been going to my nan to cook her lunches since April, Nan had got to the point where preparing her lunch every day was getting too much. This was a very big decision for her to have someone come into her house and use her kitchen, but upon meeting the manager and then the lovely
carer that comes to her 3 days a week. Nan is over the moon, her carer always greets her with a smile and will have lengthy chats with her, she asks if there is anything else she may need doing whilst she is there and always ensures she is ok before she leaves. Nan really looks forward to seeing her and enjoys her company. We couldn't be happier with this wonderful care team.
Reply from Sarah Debenham at Holy Spirit Home Care Lincoln
Thank you for your review, we appreciate all comments and feedback.
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Review from L D (Daughter of Client) published on 24 June 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Holy Spirit carers started supporting and caring for our mum in April 2024. Having had previous experience with different care companies, we were looking for a company that demonstrated care and could provide more consistency with regard to timings and personnel. The company have been extremely supportive
in helping Mum transition from a long hospital stay back to independent living. They have been flexible and accommodated several requests to change plans at short notice. Mum needs personal care and mealtime and medication calls. She also struggles with mental health issues so the carers have had to cope with her sometimes difficult and stubborn moods. The carers also assist her with household chores and escort her to a local shop to get fresh groceries when required, to encourage her to keep some of her independence. They have been patient and shown her great respect and understanding, and they regularly contact the family with any concerns. We have been extremely grateful for their support.
Reply from Sarah Debenham at Holy Spirit Home Care Lincoln
Thank you for your review. We are glad that we are able to support your mum the best we can.
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Review from Rachel F (Daughter of Client) published on 13 June 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I began to look for carers for my dad it was a minefield, but I'm so happy to say that I definitely picked the best, my mum and dad look forward to them visiting each day and the care and attention my dad receives is brilliant, always attentive and keen to help in any way they can. I'm happy to
recommend Holy Spirit.
Reply from Sarah Debenham, Manager at Holy Spirit Home Care Lincoln
Thanks. The pink ladies love their work, looking after your parents is a pleasure.
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Review from Victoria S (Daughter of Client) published on 10 June 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Holy Spirit has been caring for my 83-year-old mum who has vascular dementia for many months now.
The care Mum receives is absolutely brilliant. We have encountered care companies before whom we as a family haven't been happy with so we are extremely lucky to have found the manager and her lovely team.
Mum
The care Mum receives is absolutely brilliant. We have encountered care companies before whom we as a family haven't been happy with so we are extremely lucky to have found the manager and her lovely team.
Mum
requires lots of different aspects of care including giving meds, help with mobility, personal care, mealtime calls etc. We have CCTV in all rooms and can see that Mum is very well looked after, not only with the physical care but mentally too. The carers chat with Mum and make her laugh, they let me know if Mum's needs change. The communication with our family is great and they are so flexible and always do extra if we need more hours. The most important of all is Mum feels happy, cared for and safe. I can't thank Holy Spirit enough for all they do.
Reply from Sarah Debenham at Holy Spirit Home Care Lincoln
Thank you, always a pleasure to care for mum.
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Current Review Score: 9.6 (9.605)
Overview of Review Score
The Review Score of 9.6 (9.605) out of 10 for Holy Spirit Home Care Lincoln is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Holy Spirit Home Care Lincoln is calculated as follows: ( (39 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 42 Ratings = 4.905
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Holy Spirit Home Care Lincoln is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.