Blossom Home Care Poole & Bournemouth

Unit 4a Beta Centre, 262 Ringwood Road, Poole BH14 0RS
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9.9 15 Reviews
  • Blossom Home Care Poole & Bournemouth, Poole
Blossom Homecare Poole & Bournemouth offers homecare services tailored to the individual, ensuring the best possible care and supporting clients to stay in the home they love for as long as possible. The founder has 14 years' experience working on the frontline in NHS health and social care in the Poole, Bournemouth and Christchurch area.

Selecting only the best carers, they are committed to delivering the highest standards of care to the local community with individual care packages across a wide range of low to high complex needs and social support. Their focus is to help people to stay out of hospital and care homes by maintaining their independence in their own homes, improving their lives for the longer term and providing peace of mind for their loved ones.

Services include personal, dementia, complex and palliative care, medication management, daily activities, domestic chores and companionship.

Blossom Home Care also specialises in bespoke complex care services in the home that are suited to individuals who:

•        Have been discharged from hospital (including intensive care and high dependency units) and have significant nursing and clinical care needs that need to be continually monitored.
•        Suffer from degenerative conditions and have ongoing care needs.
•        Have physical or learning disabilities and require long-term support in the home.
•        Have complex care needs and are dependent on life-sustaining technology.

Examples of complex care include:

•        Palliative / end-of-life care
•        Renal / Stoma care
•        PEG
•        Brain injuries
•        Spinal injuries
•        Mental health
•        Rehabilitation
•        Chronic obstructive pulmonary disease (COPD)
•        Asbestosis-related diseases
•        Many other long-term conditions
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

We pride ourselves on providing exceptional care and support at a competitive price. We have a simple pricing structure with no hidden extras, and no uplift for weekends, early or late visits.


We will work with you to design and continuously adapt a care plan around your needs, amending the number of visits and visit length as required. We also provide extensive live in care packages.


Please get in touch to discuss your requirements and how we can support with high quality compassionate care.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Ola Jance (Registered Manager)

Blossom Home Care Poole & Bournemouth Reviews (15)

9.9

Blossom Home Care Poole & Bournemouth has a Review Score of 9.9 (9.933) out of 10, based on 15 reviews in the last 2 years.
Over all time Blossom Home Care Poole & Bournemouth has 15 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Blossom Home Care Poole & Bournemouth
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Total of 15, showing 1-15
Review from Meryl L (Daughter of Client) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blossom have been amazing for Mum.
The carers are kind, supportive and help her achieve independence safely.
Their approach is holistic, tailormade for the client and done with compassion.
Would highly recommend them!
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you find our carers kind, supportive, and focused on helping achieve independence safely. Our team is committed to providing holistic, personalised care with compassion, and it means a lot to know this has made a positive difference. We will be sure to pass on your amazing feedback to the team.

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Review from D J (Niece of Client) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I haven't yet been able to meet the carers as I live so far away from my distant relatives but there is such thoughtful communication with them that I feel very grateful for everything that they do. Unlike the previous carers and many of the other health professionals involved in the challenging care
situation for my aunt and uncle, there is a continuity and human approach that is so reassuring through all the worry. I don't have to repeat myself or re explain the situation when I contact them and often can speak to the same person who can always update me on what's happening. This continuity is invaluable. On several occasions the carers have gone above and beyond the constraints of their time and pay to help out when a difficult crisis has occurred. I very much look forward to meeting them and thanking them in person. They are a great team!
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you so much for your kind and heartfelt words. We're truly grateful that you took the time to share your experience with us.We understand how challenging it can be to support loved ones from a distance, and we're so pleased to hear that our team's communication and continuity of care have provided you with reassurance and peace of mind. It means a great deal to us that you feel heard and supported, and that our carers have made a positive difference during difficult moments.Your recognition of their dedication and human approach will be shared with the entire team, they will be touched to know their efforts have had such an impact. We're very proud of the compassion and professionalism they bring to their work every day.We look forward to the opportunity for you to meet the team in person and thank you again for your trust and appreciation.

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Review from Peter F (Client) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There must be several angels missing from Heaven as they are down here, on earth, working as carers for Blossom Home Care. The care they provide is second to none, whether you need regular care sessions, an occasional chat to another person, or simply for them to take you shopping.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

This is such a beautiful and moving review. Thank you for sharing such a heartfelt testament to our team.We're absolutely delighted to hear you describe our carers as "angels missing from Heaven." That sentiment perfectly captures the dedication and compassion we strive for every day. We were so proud to support you back to full independence and we'll be sure to pass on your lovely comments directly to the team.

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Review from Angela H (Client) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are very pleasant and do anything/everything they can to make me happy. I have no complaints about anything. I told my sister the other day that compared to the people that used to come and see me, they go above and beyond to make sure I have everything I need and everything is done.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

This is such lovely feedback to hear. It means a great deal to know that our carers are making such a positive difference and that you're so happy with the service.It's especially rewarding to hear that you feel our team goes above and beyond compared to your previous experiences. That's exactly the level of care and dedication we strive for.Thank you so much for taking the time to share your kind words, I will be sure to share your comments with the team.

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Review from Robert F (Client) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service all round with some prominent, experienced staff of a high caliber. All willing to more to make life easier - having a wife and is now registered blind after 60 and a half years of marriage! Could not ask for more.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

This is such wonderful feedback to read. It means a great deal to us to know that our service has been excellent for you, especially during such a significant life change for you and your wife.We're particularly proud of our experienced and dedicated staff and it's truly rewarding to hear that their willingness to go the extra mile has made life easier for you both. Your words are a real testament to their commitment and the high calibre of care we strive to provide.Thank you so much for taking the time to share your experience, we'll be sure to share it with the whole team.

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Review from L E (Client) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I joined your company I haven't had any problems. I haven't had any carers who haven't been right for me.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

That's fantastic to hear. We're so pleased that you've had such a positive experience since joining us and that you feel our carers have been a good fit for you. It really means a lot to know that we're getting things right. Thank you for taking the time to share your feedback, we will pass on your lovely comments to the Blossom team.

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Review from J P (Niece of Client) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I found ourselves in a very difficult position last year; Attorneys under our elderly aunt and uncles' power of attorneys, we feel responsible for their care, in the absence of their agreement to go to a care home. We both live over an hour away, enter Blossom Home Care. We couldn't have
found a better home care provider. As well as providing the very best full time care - primarily to our uncle, but increasingly meeting our aunt's needs as well - they have organised physiotherapy and been present during sessions; they accompany either or both to external appointments and ensure their domestic situation is under control. They have even accompanied my aunt to see a residential care home.
We have an excellent relationship with the managers and director, who are careful to consult and report back at all times.
I have no hesitation in recommending them.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you so much for your wonderful review. We're delighted to hear how Blossom Home Care has supported your family. We understand the challenges of caring for elderly relatives, especially from a distance and are honoured to provide compassionate and comprehensive care for your aunt and uncle. We're pleased our assistance with physiotherapy and other healthcare appointments has been helpful. Building strong relationships with our clients and their families is a priority, and we appreciate your kind words about our team. Your recommendation means the world to us and inspires us to continue providing exceptional care.

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Review from A C (Daughter of Client) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wouldn't hesitate to recommend the wonderful care providers at Blossom Home Care. Over the last few weeks they have supported us hugely as a family and worked with us to find the best care solutions for my Dad. From the management team to all the dedicated carers, they all stepped in to help us when
my Mum, my Dad's main carer, was suddenly admitted to hospital. Our family are all so grateful to everyone's care and dedication that we were able to continue to care for my Dad at home in his own surroundings with your help, and also offering overnight care when needed. My Dad felt comforted knowing we could continue the loving, kind routine my Mum provided. A big thank you to one staff member in particular from Blossom Care who called the ambulance for Mum and cared for her until we arrived. All hugely appreciated! Thank you so much for the wonderful service that you offer.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you so much for taking the time to share your kind words and thoughtful review. We are honoured to have been able to support your family during such a challenging time and help provide comfort and continuity for your dad in familiar surroundings. We will pass on your special thanks to the staff member who was there for your mum. Thank you again for your kind recommendation.

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Review from J R (Daughter of Client) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum decided she would rather be at home than a care home and we were recommended to try Blossom Home Care. From the initial meeting to discuss Mum's needs right through to the day she passed away, I can honestly say what an amazing company and team of people. They showed professionalism, compassion
and great care, looking after my mum and she was very happy with the carers who visited her twice daily. Would not hesitate to recommend them.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you so much for taking the time to share such a wonderful review. We were so happy we could support your mum to stay in her home until she passed away. I will share your special comments with the team and thank you again for your kind words.

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Review from P S (Daughter of Client) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed to arrange for extra support for my mother after she had been in hospital following several falls and showing signs of declining memory.
The management team have, throughout, been extremely helpful and efficient at trying to find the best solution in providing care fitting around my mother's
needs and unpredictable moods.
They quickly find ways of resolving practical issues and it has been very reassuring to always have someone available to speak with on the phone when needed.
Having the same team of carers coming home has given my mother stability and has also allowed for build-up of trust.
I'm particularly grateful for the overall flexibility and peace of mind the Blossom Home Care team have been providing the last few months with kindness and understanding.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you for the fantastic feedback on our service and team. We are so pleased to be able to support your mother, finding solutions to adapt our care around her changing needs. I will pass your lovely comments on to the team.

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Review from M S (Son of Client) published on 15 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers from Blossom have made such a difference to my mum's overall health and well-being. My mum really enjoys their visits, in spite of being somewhat apprehensive initially about having unknown people visiting the house each day. The admin team at Blossom have been really receptive to any requests
to move visit times or switch carers, always accommodating these where possible. I have been really impressed with the overall professionalism, friendliness and quality of the Blossom team, I know my mum is in safe hands. Many thanks to everyone involved.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you so much for taking the time to leave us such a positive review. It is a pleasure to provide care for your mum and to see the improvements in her health and well-being. We have passed your lovely comments on to all members of our team and would just like to thank you again for your kind words.

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Review from G B (Wife of Client) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Service has been excellent, any problems resolved without delay, with attention to detail. All staff have been helpful with ideas to make things go smoothly and relieve stress for all family involved.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you for such a lovely review of our service and team, your feedback is always appreciated. We are proud to support your husbands care with our attention to detail, whilst relieving stress for the family.

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Review from M M (Client) assisted by family/friend published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been very pleased with all the carers from Blossom Home Care.
They all treat me with kindness and gentleness every day.
They are very patient with me on every visit.
I also like the daily humour they have with me and their smart uniforms.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you for your special comments on our carers and service, it is great to receive such positive feedback. We are so pleased to be able to support your care needs in your own home, whilst bringing companionship and a little humour at the same time.

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Review from M F (Client) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found Blossom Home Care to be honest and reliable, the care staff and office staff are amazing and so helpful, they have been happy to work around any changes I have made and I would most definitely recommend them.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you for the lovely feedback on our service and team, it is always great to have such positive feedback. We are so happy to be able to support you and provide the best care around your needs.

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Review from T H (Client) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had spent three months in hospital in intensive therapy unit and a coma. Whilst I could walk and talk again when I was discharged, I was a long way from being fully physically recovered.
Blossom Home Care enabled me and empowered me to become independent again.
Their carers gently encouraged me
to gradually regain the ability to fully self care.
Reply from Ben Bushell, Director at Blossom Home Care Poole & Bournemouth

Thank you so much for taking the time to leave a review and for such wonderful feedback. Being able to support your reablement and seeing you become independent again, after such a long time, is amazing to see and is exactly why we do what we do!

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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Blossom Home Care Poole & Bournemouth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for Blossom Home Care Poole & Bournemouth is calculated as follows: ( (84 Excellents x 5) + (6 Goods x 4) ) ÷ 90 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blossom Home Care Poole & Bournemouth is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

Meet the Team (2)

Craig

Craig Godbold

Job Title: Founder Director Joined: 2024

Craig has worked in the health and social care sector in Dorset for 14 years.


He qualified as a Chartered Physiotherapist and in recent years worked as Clinical Lead within the discharge and flow team for NHS Dorset. He was responsible for supporting patients to get the best possible care solution after leaving the hospital.


Craig has a long-term passion for providing outstanding tailored care and support to those most in need and saw firsthand how critical it was to support the elderly and vulnerable to stay in the home that they love for as long as possible.

Ben

Ben Bushell

Job Title: Founder Director Joined: 2024

Ben has 25 years of experience working in businesses, specialising in building and developing teams, managing clients and suppliers, and improving customer service and process management.


He is passionate about delivering the best possible care to the elderly and vulnerable in our community, whilst building an environment for our team to flourish and enjoy their roles.

Frequently Asked Questions about Blossom Home Care Poole & Bournemouth

What Type of Services does Blossom Home Care Poole & Bournemouth offer?

Blossom Home Care Poole & Bournemouth offers Home Care.

How many Carers does Blossom Home Care Poole & Bournemouth employ?

Blossom Home Care Poole & Bournemouth employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blossom Home Care Poole & Bournemouth to verify any information. View our terms and conditions. Blossom Home Care Poole & Bournemouth has an Enhanced Service - more info.