Choices Homecare (Sheffield)

Redlands Business Centre, Tapton House Road, Sheffield S10 5BY
Review Us
9.0 4 Reviews
  • Choices Homecare (Sheffield), Sheffield
Choices Homecare provide person centred care and support to older and vulnerable adults throughout both South and West Yorkshire and beyond.

Part of the Optimo Care Group, whose company motto is 'Skilled Care Your Way', their compassionate and trained care and support workers support people to live in their own homes for longer and demonstrate their company values - 'to deliver a service to be proud of'.

A full range of homecare services is available, they can provide support with personal care, showering and bathing, meal preparation, medication assistance, respite sitting whilst a main carer or family member goes out, assistance to go out and light domestic duties and shopping. They can also support with safety check visits whilst family are away on holiday. Staff are trained to provide support for adults who live with dementia, learning or other disabilities and much more.

There is a strong focus on quality recruitment and training and Choices are passionate about delivering safe, well planned services; care and support workers promote choice and independence to assist service users in remaining as independent as possible, whatever the situation. Outcome-focused services take account of client preferences and aspirations, with 'Choices' considering themselves as 'working in partnership with their service users' to deliver, quality services to each and every one.
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Care Provided by Choices Homecare (Sheffield)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £33.75 – £37.43

We tailor a unique quote (person centered and obligation free) for each of our clients individually.


If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.


15 minute calls start from £11.32 with 30 minute calls from £17.00.


If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.


Please check out our website for more details about the services we can provide.

These prices are only a guideline, please contact Choices Homecare (Sheffield) to find out the exact price for your requirements.

Contact Choices Homecare (Sheffield) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Choices Homecare (Sheffield) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Samra Ashfaq (Registered Manager)

Choices Homecare (Sheffield) Reviews (4)

9.0

Choices Homecare (Sheffield) has a Review Score of 9.0 (8.964) out of 10, based on 4 reviews in the last 2 years.
Over all time Choices Homecare (Sheffield) has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to Choices Homecare (Sheffield)
  • 4
Total of 4, showing 1-4
Review from Nicholas P (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Choices staff in Sheffield are excellent. My needs are fully taken care of. I have no issues and will continue to use you as a team.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)Thank you for submitting your kind comments. We really appreciate all feedback received and are so happy that you find our staff excellent, and that you feel that your needs are being fully taken care of. We are pleased to hear that you will continue to use our team to provide your care. Thanks again for all of the feedback received!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from George R (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with my carers.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)Thank you for the great feedback received, we are really pleased that you are happy with your carers. Thanks again for taking the time to submit your kind comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Louise D (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to see more female carers. Overall my care is very good. Few carers that need more training on hearing impaired and deaf clients. More training on diabetic awareness and what to do if a client has low blood sugar needs to be done. Other wise most of my carers treat me with respect, care,
dignity and are great.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)Thank you for taking the time to submit your review. We are so please that overall you find our service is very good. The comments you make relating to impaired hearing and diabetic awareness will be passed on to our management team. We really appreciate all feedback received (both positive and negative) to assist us with making future improvements to our services. Thanks again for your kind feedback and comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Brian M (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)Thank you for taking the time to submit your review, we take all feedback very seriously in order to support us with making further improvements in the future. We really appreciate your 5* rating and are so pleased that you find the service we provide good. Thanks again for letting us have your feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (8.964)

Overview of Review Score

The Review Score of 9.0 (8.964) out of 10 for Choices Homecare (Sheffield) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for Choices Homecare (Sheffield) is calculated as follows: ( (15 Excellents x 5) + (6 Goods x 4) ) ÷ 21 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Choices Homecare (Sheffield) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

Samra

Samra Ashfaq

Job Title: Registered Manager Joined: 2024

I am delighted to introduce myself as the Registered Manager at Choices Homecare in Sheffield. With 7 years of experience in the care industry, I have had the privilege of gaining hands-on experience in a variety of roles, starting as a caregiver myself.


My journey through both care and management roles has given me a comprehensive understanding of what is needed, and I am dedicated to promoting best practices to ensure we deliver the best possible care to all of our service users.


If you're unsure if we can provide the service that you require, or would just like a chat, please make an enquiry (or give us a call), and one of our friendly team members will be in touch with you soon.

Frequently Asked Questions about Choices Homecare (Sheffield)

How many Carers does Choices Homecare (Sheffield) employ?

Choices Homecare (Sheffield) employs 80 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare (Sheffield) to verify any information. View our terms and conditions. Choices Homecare (Sheffield) has an Enhanced Service - more info.