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Home Care Providers Owned by Choices Homecare

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8.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Choices Homecare
With their 25th anniversary approaching, Choices Homecare felt it was the right time to bring all of their homecare services together, under one identity and one single, inclusive team. (Services were formally known as TLC Homecare, Choices, Local Care Services, WarrenCare, Safe Hands and Mayday Homecare, across Yorkshire and in the North West).

They offer a person-centred approach to a wide range of care needs (offering support with: personal care, meal preparation, medication assistance, home Respite/safety check visits or sitting services whilst family go out, assisting service users to go out into the community, shopping, light domestic help and more). They can also provide support to adults who suffer dementia or those with learning or other disabilities.

There is a strong focus on quality recruitment and training within Choices, whilst care and support workers promote choice and independence to assist service users in remaining as independent as possible, whatever the situation. Outcome-focused services take account of client preferences and aspirations, with 'Choices' considering themselves as 'working in partnership with' their service users, supporting them to deliver 'a service to be proud of' throughout their services.

Choices are passionate about delivering safe, well-planned, quality care and support services to local people, throughout local communities and delivering the very best care that they can.

Choices Homecare Locations (10)

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10 Home Care Providers owned by Choices Homecare
Choices Homecare (Barnsley)

C/O Head Office, Maple House, Maple Estate, Stocks Lane, Barnsley S75 2BL 

9.7 167 reviews
"Excellent service that we've had for something like a year now. Thank you to the manager who set the service up. Lovely, regular and well…"   Read all 167 reviews

Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own homes… Read more about Choices Homecare (Barnsley)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £9.95 / hour
Choices Homecare (Calderdale)

Unit 8 B Calderdale Business Park, Club Lane, Ovenden, Halifax HX2 8DB 

9.5 38 reviews
"Following my wife's knee replacement, I needed assistance with my care. Local care services were excellent. Each and every member of staff…"   Read all 38 reviews

Choices Homecare provide person centred care and support to older and vulnerable adults in throughout West and South Yorkshire and beyond. Part of the Optimo Care Group, whose company motto is 'Skilled Care Your Way', their compassionate and trained… Read more about Choices Homecare (Calderdale)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27.17 / hour
Choices Homecare (Kirklees & Wakefield)

Unit 3, Midgley Business Park, Bar Lane, Midgeley, Wakefield WF4 4JJ 

9.3 18 reviews
"The review was thorough and covered all of Mum's care needs. The carer was very understanding and efficient. We are happy with how the…"   Read all 18 reviews

Choices Homecare provide person centred care and support to older and vulnerable adults with a long standing history of caring for people in the Wakefield and North Kirklees areas. Part of the Optimo Care Group, whose company motto is 'Skilled Care… Read more about Choices Homecare (Kirklees & Wakefield)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Choices Homecare (Rotherham North & Doncaster)

Office F9, Mexborough Business Centre, College Road, Mexborough S64 9JP 

9.3 25 reviews
"The care providers are hard-working, kind, and thoughtful and go the extra mile to help and they will always make sure I have everything I…"   Read all 25 reviews

Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. Choices Homecare are proud to support people to live in… Read more about Choices Homecare (Rotherham North & Doncaster)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Choices Homecare (Rotherham Central & South)

Unit 21, Moorgate Croft Business Centre, South Grove, Rotherham S60 2DH 

9.2 6 reviews
"Overall, an excellent service - proactive carers with good interpersonal skills, understanding and respectful. Would highly recom…"   Read all 6 reviews

Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire and beyond. Part of the Optimo Care Group, whose company motto is 'Skilled Care Your Way',… Read more about Choices Homecare (Rotherham Central & South)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Choices Homecare (Oldham)

Chambers Business Centre, Chapel Road, Oldham OL8 4QQ 

8.2 5 reviews
"I just wanted those of you who are looking for home cares to know just how good CHOICES HOMECARE are. My wife had to go into care whilst…"   Read all 5 reviews

Formally known as Safe Hands Support, Choices Homecare's motto is 'skilled care your way', a philosophy they look to bring to older and vulnerable adults throughout Oldham and beyond. They are proud to support people to live in their own homes for longer… Read more about Choices Homecare (Oldham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Choices Homecare (Bootle)

Switch House, Northern Perimeter Road, Bootle L30 7PT 

8.0 44 reviews
"Staff are very welcoming and friendly and supportive and understanding. And I feel safe and comfortable with the staff. My support worker…"   Read all 44 reviews

Formally known as WarrenCare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own homes… Read more about Choices Homecare (Bootle)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Choices Homecare (Bolton and Bury)

Atrium House, 574 Manchester Road, Bury BL9 9SW 

7.2 6 reviews
"Very happy with service, one staff member is fantastic and very caring. One of your best workers for sure.…"   Read all 6 reviews

Formally known as Mayday Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own… Read more about Choices Homecare (Bolton and Bury)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Choices Homecare (Southport)

22/24 Union Street, Southport PR9 0QE 

Formally known as WarrenCare, Choices Homecare's motto is 'skilled care your way', a philosophy they look to bring to older and vulnerable adults throughout Merseyside, the North West and beyond. They are proud to support people to live in their… Read more about Choices Homecare (Southport)

  • Care Provided
  • Visiting Care
  • Dementia
Choices Homecare (Sheffield)

Redlands Business Centre, Tapton House Road, Sheffield S10 5BY 

Choices Homecare provide person centred care and support to older and vulnerable adults throughout both South and West Yorkshire and beyond. Part of the Optimo Care Group, whose company motto is 'Skilled Care Your Way', their compassionate and trained… Read more about Choices Homecare (Sheffield)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Choices Homecare Reviews (309)

8.8

Choices Homecare has a Group Review Score of 8.8 (8.789) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Choices Homecare must have a Review Score.

Overall Experience
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  • 7
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Date Published
  • 309
  • 6
  • 17
  • 74
  • 235
Reviewer Connection to Choices Homecare
  • 10
  • 6
  • 2
  • 1
  • 1
Review of

Choices Homecare (Barnsley)

from G B (Client) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As indicated I am satisfied with the service I receive. I find the staff efficient & caring.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative) to assist us with future improvements to our services. We are pleased to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Oldham)

from David B (Husband of Client) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted those of you who are looking for home cares to know just how good CHOICES HOMECARE are.


My wife had to go into care whilst I was in hospital, following this it was decided that we needed care for my wife, simply because I was no longer well enough to give her the care she needs,


Choices

Homecare was recommended to us by the care home my wife was in, and also by the Social Services,


They have been caring for my wife 3/4 per day since the end of MAY 2025, and are still doing so, my wife has terminal cancer plus a incontinence problem and also a stoma, she has been confined to bed for a few years now


She is washed daily, clothing/underware/bedding all changed as and when required, sometimes more than once a day,


The care and attention given by all of carers who attend to Mary is second to none, I would fully recommend Choices Homecare to anyone.
At first their fee's were met by S/S, we now have to pay for their services, but don't care, they are worth every penny

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Oldham)
Thank you for submitting your kind comments, we are so pleased that you find the care and attention received from our care workers 'second to none' and that you are happy with the support your wife…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from I B (Daughter of Client) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So far my mum's only needed carers twice a week for showering. The carers have changed from normal routines to accommodate her needs on different days. They always ask is she needs anything else and let me know if there's any change in her condition or needs anything to make her comfortable. One carer
in particular has gone above and beyond to get her doctors appointments when she couldn't get one, made sure she had barrier spray and anything else she needs. I am very grateful to have carers who genuinely care about both me and my mother.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to submit your review, we are so pleased that you find your Mum's carers accommodating and that you feel that they genuinely care... Your feedback will be passed on to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Rotherham Central & South)

from A W (Stepson of Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, an excellent service - proactive carers with good interpersonal skills, understanding and respectful. Would highly recommend.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham Central & South)
Thank you for your review, we are so pleased that you would recommend us, and appreciate your kind comments. Your feedback will be passed on to the Care Workers concerned in appreciation of all of…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Kirklees & Wakefield)

from Lynn D (Daughter of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The review was thorough and covered all of Mum's care needs. The carer was very understanding and efficient. We are happy with how the service has improved over the last year and Mum is very happy.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Kirklees & Wakefield)
Thank you for completing your review, we really appreciate your time taken and the positive feedback you have given. We are really pleased that you found your Mum's care review thorough and that both…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Kirklees & Wakefield)

from A M (Client) assisted by family/friend published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with all the carers. I am disappointed lately keep getting different times and not regular carers. All of a sudden they changed it, it was fine in the beginning. I was annoyed on Saturday 29th March I didn't get anyone at teatime, they rang my friend to come, this was wrong because
she doesn't get paid by Choices.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Kirklees & Wakefield)
Thank you for taking the time to review us, your feedback is really appreciated (both positive and negative to assist with future improvements to our services). We would also like to say thank you…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Kirklees & Wakefield)

from B S (Client) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have two care ladies to care for me, but if they are off I don't know who will be coming.
When I try to get through to ask, I cannot get an answer on the phone.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Kirklees & Wakefield)
Thank you for taking the time to let us have your review, we really appreciate your feedback as it supports us to continue improving our services in the future. We are so sorry to hear that you have…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Kirklees & Wakefield)

from Ian S (Client) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that the carers mainly very good, but the person responsible for scheduling the carer times of visiting clients is totally wrong my carers come mainly nearer the time that they should come but at weekends sometimes hit and miss or I don't get any carers at all without warning that they are not
coming or rescheduled and replace a carer that was supposed to have come but changed it without me knowing who I am going to get. It seams that this scheduler should come and see for himself on what mess he is doing to us clients schedules and also the carers too, if he don't then it's just going to get worse.
Reply from Anthea Stuart, Registered Manager at Choices Homecare (Kirklees & Wakefield)
Thank you for your feedback which is much appreciated. I am pleased that you are happy with the carers that visit you through out the week , Unfortunately at times of staff absences or Annual Leave…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Kirklees & Wakefield)

from P W (Client) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most carers are very good but some not so much times for meals vary which does not help my diabetes but on the whole they are very helpful.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Kirklees & Wakefield)
Thank you for taking the time to review us on Homecare.co.uk, we're really pleased that you find most of our care workers very good but are sorry to hear your comments around meals and mealtimes.…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Kirklees & Wakefield)

from Shirley S (Daughter of Client) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy regarding the care my mum is receiving. Choices Homecare have provided my mum with a few regular carers which has enabled them to know my mums needs, her ways and likes and dislikes therefore providing continuation and good standard of care and developing a good professional relationship with
mum. Occasionally carers who are not so familiar with my mum have difficulty identifying her memory loss/dementia which could affect. The carers do not hesitate to inform me if there are any issues with um and management always available for my to contact by email or phone always very helpful.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Kirklees & Wakefield)
Thank you for taking the time to review us on Homecare.co.uk, we really appreciate all feedback received (both positive & negative) to assist us with future improvements. We're really pleased that you…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from J G (Client) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers that come to me are very understanding of my needs. They make me feel at ease and they treat me with respect and I feel I've still got my dignity. They talk to me the whole time they are here and we sometimes have a little joke and that makes my day. Don't know what I'd do without them.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)
Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Katie L (Daughter of Client) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service that we've had for something like a year now. Thank you to the manager who set the service up. Lovely, regular and well trained staff, so helpful to both my parents. We really have peace of mind, knowing my parents are so well cared for. Staff were so kind and helpful when my dad was
in hospital looking after my mum. Excellent service, extremely pleased. Thank you so much.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative) to assist us in making future improvements to our services. We are so pleased that…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from B R (Wife of Client) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Choices Homecare for care as they have been excellent with my husband. Very patient and caring, making myself and my husband feel at ease from day 1.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)
Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Ramakant B (Husband of Client) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good service
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)
Thank you. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback. Thanks again,…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Brian W (Client) assisted by family/friend published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service provided. Lovely staff. Would highly recommend.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)
Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Graham H (Client) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall ok.
Reply from Luke Bolger, Creative at Choices Homecare (Barnsley)
Thank you so much for taking the time to share your feedback. It means a lot to us, and your words go a long way in helping others see we really are a service to be proud of.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from M S (Client) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My service continues to be good. I have 2 regular carers who are highly satisfactory. When they are on holiday or days off, known carers are acceptable and efficient. Obviously better as they become familiar with service user needs.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)
Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Andrea A (Daughter of Client) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is delighted with all aspects of the service of Choices Homecare. The carers are all respectful and friendly and sometimes over and above what we expect of the service. Thank you to you all.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)
Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you and your mum feel that we are a fantastic team of people and that we provide high-quality…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from L R (Daughter of Client) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional and thoroughly performed. Listened well and understood our needs. Service was over and above expectations. Left feeling confident our needs would be fulfilled.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)
Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from A J (Client) assisted by family/friend published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant and efficient. Went through my care plan, making suggestion and offering some options which will improve my day to day quality of life.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)
Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (2)

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Frequently Asked Questions about Choices Homecare

Costs for home care providers owned by Choices Homecare

Average costs for home care provided by Choices Homecare by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Choices Homecare, based on 2 out of their 10 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £18.56
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Choices Homecare own?

Choices Homecare own 10 Agencies.

Which Choices Homecare Agencies have the highest review score?

Choices Homecare (Barnsley), Choices Homecare (Calderdale) & Choices Homecare (Kirklees & Wakefield) have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare to verify any information. View our terms and conditions. Choices Homecare has a Platinum Service – more info.