Home Care Providers Owned by Choices Homecare in South Yorkshire

Only the locations & reviews in South Yorkshire for Choices Homecare are being shown.

Choices Homecare Locations in South Yorkshire (3)

3 Home Care Providers owned by Choices Homecare in South Yorkshire

List view

Choices Homecare (Barnsley)

C/O Head Office, Maple House, Maple Estate, Stocks Lane, Barnsley S75 2BL

9.4168 Reviews

4 3

"All the ladies and men that attend to help my dad shower are lovely and well mannered and enjoy having a 'laugh' with my dad. The only..."Read all 168 reviews

Part of the Optimo Care Group, established in 2010 and with some services providing care and support for more than 25 years, Choices Homecare helps individuals live in their own homes longer and offers... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)
Dementia Care

Choices Homecare (Sheffield)

Redlands Business Centre, Tapton House Road, Sheffield S10 5BY

9.39 Reviews

3 2

"Overall experience from when I started with company its been good, very good, excellent. I am glad that I am with you...."Read all 9 reviews

Choices Homecare provides person-centred care and support to older and vulnerable adults throughout both South and West Yorkshire and beyond. Part of the Optimo Care Group, with some services delivering... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)
Dementia Care

Choices Homecare (Rotherham North & Doncaster)

Office F9, Mexborough Business Centre, College Road, Mexborough S64 9JP

25 Reviews

3 2

"The care providers are hard-working, kind, and thoughtful and go the extra mile to help and they will always make sure I have everything I..."Read all 25 reviews

Part of the Optimo Care Group, with over 25 years of delivering person-centred care and support, Choices Homecare helps individuals live in their own homes longer and provides a wide range of homecare... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)
Dementia Care

Choices Homecare Reviews in South Yorkshire (202)

Reviews posted for members of Choices Homecare.

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Showing 202 reviews matching selected criteria

Review of Choices Homecare (Sheffield) from Brenda R (Client / Service User) published on 11 June 2026 Date of experience: May 2026•Submitted via Postal Review Card•

Overall Experience

I found the staff very obliging and understanding to my needs.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for taking the time to review us, we really appreciate your feedback and are very pleased that you find our staff very obliging and understanding to your needs. Thanks again for submitting your review and for the kind feedback received.

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Review of Choices Homecare (Sheffield) from D B (Husband of Client) published on 11 June 2026 Date of experience: May 2026•Submitted via Postal Review Card•

Overall Experience

Generally the service & care received has been much better than expected. However there have been a few occasions when visiting times have been changed and caused some disruption to our routine. We can adapt to changes if notified when possible.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for taking the time to review us, we really appreciate all comments received (both positive and negative) to assist with future improvements. We are pleased that generally you find the services received better than expected. Please rest assured that we do our best to keep any disruption... Read more

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Review of Choices Homecare (Sheffield) from J C (Son of Client) published on 11 June 2026 Date of experience: May 2026•Submitted via Postal Review Card•

Overall Experience

Excellent and consistent care from all attending carers. Helpful and caring throughout the service and process.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for your kind comments, your feedback is really appreciated and will be passed on to our teams in the form of a compliment, along with a 'thankyou' for all their hard work. Feedback (both positive and negative) is very important to us and supports us to further improve our services as we move forwards into the future. Huge thanks for taking the time to submit your review.

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Review of Choices Homecare (Sheffield) from Joan B (Client / Service User) published on 10 June 2026 Date of experience: May 2026•Submitted via Postal Review Card•

Overall Experience

Overall experience from when I started with company its been good, very good, excellent. I am glad that I am with you.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for the great feedback received, we really appreciate your kind comments and these will be passed to our teams in form of a compliment, along with a 'thankyou' for their hard work. We are so pleased that you find your experience of our company 'good, very good, excellent' and that you sound happy with the service received. Huge thanks for taking the time to submit your review.

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Review of Choices Homecare (Sheffield) from C H (Client / Service User) published on 17 April 2026 Date of experience: March 2026•Submitted via Postal Review Card•

Overall Experience

I have found almost all of my carers to be efficient, friendly and caring, taking into consideration also my husband falling. I mostly get the time slots I like, but mostly adjust times if possible. Most carers go above and beyond what is needed.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for taking the time to review us, we really appreciate all feedback received (both positive & negative) as it supports us with making future improvements to our services. We are really pleased that you are mostly happy with the carers who visit you and that you find that they go above... Read more

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Review of Choices Homecare (Sheffield) from Nicholas P (Client / Service User) published on 16 March 2026 Date of experience: January 2026•Submitted via Postal Review Card•

Overall Experience

The Choices staff in Sheffield are excellent. My needs are fully taken care of. I have no issues and will continue to use you as a team.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for submitting your kind comments. We really appreciate all feedback received and are so happy that you find our staff excellent, and that you feel that your needs are being fully taken care of. We are pleased to hear that you will continue to use our team to provide your care. Thanks again for all of the feedback received!

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Review of Choices Homecare (Sheffield) from George R (Client / Service User) published on 16 March 2026 Date of experience: February 2026•Submitted via Postal Review Card•

Overall Experience

I am happy with my carers.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for the great feedback received, we are really pleased that you are happy with your carers. Thanks again for taking the time to submit your kind comments.

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Review of Choices Homecare (Sheffield) from Louise D (Client / Service User) published on 16 March 2026 Date of experience: January 2026•Submitted via Postal Review Card•

Overall Experience

I would like to see more female carers. Overall my care is very good. Few carers that need more training on hearing impaired and deaf clients. More training on diabetic awareness and what to do if a client has low blood sugar needs to be done. Other wise most of my carers treat me with respect, care, dignity and are great.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for taking the time to submit your review. We are so please that overall you find our service is very good. The comments you make relating to impaired hearing and diabetic awareness will be passed on to our management team. We really appreciate all feedback received (both positive and... Read more

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Review of Choices Homecare (Sheffield) from Brian M (Client / Service User) published on 16 March 2026 Date of experience: January 2026•Submitted via Postal Review Card•

Overall Experience

Good

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for taking the time to submit your review, we take all feedback very seriously in order to support us with making further improvements in the future. We really appreciate your 5* rating and are so pleased that you find the service we provide good. Thanks again for letting us have your feedback.

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Review of Choices Homecare (Barnsley) from Susan B (Niece of Client) published on 23 January 2026 Date of experience: December 2025•Submitted via Website•

Overall Experience

As a general rule we are very happy with the service my uncle receives from HOMECARE. He likes the young ladies coming because he says they know what to do and do it well. He says the men who come are good but they can't get down on the floor and he has to elevate his legs which is difficult for him because of the spondylitis in his neck.

I think at one point we were having a problem because the evening call was getting too late. He doesn't like unlocking his door late at night and indeed I've told him to keep his door locked as he is vulnerable.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to review us, we really appreciate your feedback and comments. We are pleased that you are generally very happy with the service received by your uncle but are sorry to hear that he at one point had a few issues with the time of the evening call - please do let us... Read more

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Review of Choices Homecare (Barnsley) from Cheryl B (Daughter of Client) published on 22 January 2026 Date of experience: December 2025•Submitted via Website•

Overall Experience

All the ladies and men that attend to help my dad shower are lovely and well mannered and enjoy having a 'laugh' with my dad.

The only issue we seem to have is the time that he is sometimes booked in for. I know sometimes it can't be helped when people have phoned in sick but it's not good when he has to sit in his dressing gown till 10.30/11.00 waiting to have his shower.

I do apologise for my mum ringing up to complain about the times, they seem to forget there must be lots of people to sort.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to review us, we really appreciate the feedback received (both positive & negative) to assist us in making future improvements to our services. We are so pleased that you find all staff who attend 'lovely & well mannered' but are sorry to hear that you are sometimes... Read more

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Review of Choices Homecare (Barnsley) from G B (Client / Service User) published on 23 September 2025 Date of experience: August 2025•Submitted via Postal Review Card•

Overall Experience

As indicated I am satisfied with the service I receive. I find the staff efficient & caring.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative) to assist us with future improvements to our services. We are pleased to hear that you find our staff efficient and caring and that you are satisfied with the service you receive from us. Thanks again for your kind comments!

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Review of Choices Homecare (Barnsley) from I B (Daughter of Client) published on 17 July 2025 Date of experience: June 2025•Submitted via Postal Review Card•

Overall Experience

So far my mum's only needed carers twice a week for showering. The carers have changed from normal routines to accommodate her needs on different days. They always ask is she needs anything else and let me know if there's any change in her condition or needs anything to make her comfortable. One carer in particular has gone above and beyond to get her doctors appointments when she couldn't get one, made sure she had barrier spray and anything else she needs. I am very grateful to have carers who genuinely care about both me and my mother.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to submit your review, we are so pleased that you find your Mum's carers accommodating and that you feel that they genuinely care... Your feedback will be passed on to the carers concerned as a thank you for all of their hard work. Thanks again for your kind comments!

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Review of Choices Homecare (Barnsley) from J G (Client / Service User) published on 13 February 2025 Submitted via Postal Review Card•

Overall Experience

The carers that come to me are very understanding of my needs. They make me feel at ease and they treat me with respect and I feel I've still got my dignity. They talk to me the whole time they are here and we sometimes have a little joke and that makes my day. Don't know what I'd do without them.

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↩Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.

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Review of Choices Homecare (Barnsley) from Katie L (Daughter of Client) published on 11 December 2024 Date of experience: November 2024•Submitted via Website•

Overall Experience

Excellent service that we've had for something like a year now. Thank you to the manager who set the service up. Lovely, regular and well trained staff, so helpful to both my parents. We really have peace of mind, knowing my parents are so well cared for. Staff were so kind and helpful when my dad was in hospital looking after my mum. Excellent service, extremely pleased. Thank you so much.

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↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative) to assist us in making future improvements to our services. We are so pleased that you have peace of mind and feel your parents are well cared for. Thanks again for the kind comments received!

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Review of Choices Homecare (Barnsley) from B R (Wife of Client) published on 28 November 2024 Date of experience: November 2024•Submitted via Postal Review Card•

Overall Experience

I would recommend Choices Homecare for care as they have been excellent with my husband. Very patient and caring, making myself and my husband feel at ease from day 1.

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↩Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

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Review of Choices Homecare (Barnsley) from Ramakant B (Husband of Client) published on 20 November 2024 Date of experience: October 2024•Submitted via Postal Review Card•

Overall Experience

Good service

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↩Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback. Thanks again, for your time taken to provide us with this important feedback.

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Review of Choices Homecare (Barnsley) from Brian W (Client / Service User) published on 14 November 2024 Date of experience: October 2024•Submitted via Postal Review Card•

Overall Experience

Excellent service provided. Lovely staff. Would highly recommend.

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↩Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

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Review of Choices Homecare (Barnsley) from Graham H (Client / Service User) published on 11 November 2024 Date of experience: October 2024•Submitted via Postal Review Card•

Overall Experience

Overall ok.

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↩Reply from Luke Bolger, Creative at Choices Homecare (Barnsley)

Thank you so much for taking the time to share your feedback. It means a lot to us, and your words go a long way in helping others see we really are a service to be proud of.

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Review of Choices Homecare (Barnsley) from M S (Client / Service User) published on 6 November 2024 Date of experience: October 2024•Submitted via Postal Review Card•

Overall Experience

My service continues to be good. I have 2 regular carers who are highly satisfactory. When they are on holiday or days off, known carers are acceptable and efficient. Obviously better as they become familiar with service user needs.

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↩Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

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Awards / Recognitions (2)

29 Jun 2019Recipient: Choices Homecare
05 Apr 2018Recipient: Choices Homecare

News (0)

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