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Home Care Providers Owned by Choices Homecare in South Yorkshire

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8.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Choices Homecare in South Yorkshire

Only the locations & reviews in South Yorkshire for Choices Homecare are showing below.

View the details of all 9 locations (with 315 reviews) owned by Choices Homecare

Choices Homecare Locations in South Yorkshire (4)

4 Home Care Providers owned by Choices Homecare in South Yorkshire
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Choices Homecare (Barnsley)
C/O Head Office, Maple House, Maple Estate, Stocks Lane, Barnsley S75 2BL 
9.6 168 reviews
Choices Homecare (Barnsley), Barnsley, South Yorkshire
"All the ladies and men that attend to help my dad shower are lovely and well mannered and enjoy having a 'laugh' with my dad. The only…"   Read all 168 reviews
  • Visiting Care from £30.04 / hour

Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Choices Homecare (Sheffield)
Redlands Business Centre, Tapton House Road, Sheffield S10 5BY 
9.0 4 reviews
Choices Homecare (Sheffield), Sheffield, South Yorkshire
"The Choices staff in Sheffield are excellent. My needs are fully taken care of. I have no issues and will continue to use you as a tea…"   Read all 4 reviews
  • Visiting Care from £33.75 / hour

Choices Homecare provide person centred care and support to older and vulnerable adults throughout both South and West Yorkshire and beyond. Part of the Optimo Care Group, whose company motto is ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Choices Homecare (Rotherham Central & South)
Unit 21, Moorgate Croft Business Centre, South Grove, Rotherham S60 2DH 
8.0 7 reviews
Choices Homecare (Rotherham Central & South), Rotherham, South Yorkshire
"Overall, an excellent service - proactive carers with good interpersonal skills, understanding and respectful. Would highly recom…"   Read all 7 reviews
  • Visiting Care from £30.54 / hour

Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire and beyond. Part of the Optimo Care ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Choices Homecare (Rotherham North & Doncaster)
Office F9, Mexborough Business Centre, College Road, Mexborough S64 9JP 
7.2 25 reviews
Choices Homecare (Rotherham North & Doncaster), Mexborough, South Yorkshire
"The care providers are hard-working, kind, and thoughtful and go the extra mile to help and they will always make sure I have everything I…"   Read all 25 reviews
  • Visiting Care from £30.55 / hour

Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Choices Homecare Reviews in South Yorkshire (204)

8.5

Choices Homecare has a Group Review Score of 8.5 (8.535) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Choices Homecare must have a Review Score.

Overall Experience
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Date Published
  • 204
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  • 168
Reviewer Connection to Choices Homecare
  • 93
  • 47
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  • 13
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  • 4
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Review of

Choices Homecare (Sheffield)

from Nicholas P (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Choices staff in Sheffield are excellent. My needs are fully taken care of. I have no issues and will continue to use you as a team.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)Thank you for submitting your kind comments. We really appreciate all feedback received and are so happy that you find our staff excellent, and that you feel that your needs are being fully taken care of. We are pleased to hear that you will continue to use our team to provide your care. Thanks again for all of the feedback received!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Sheffield)

from George R (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with my carers.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)Thank you for the great feedback received, we are really pleased that you are happy with your carers. Thanks again for taking the time to submit your kind comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Sheffield)

from Louise D (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to see more female carers. Overall my care is very good. Few carers that need more training on hearing impaired and deaf clients. More training on diabetic awareness and what to do if a client has low blood sugar needs to be done. Other wise most of my carers treat me with respect, care,
dignity and are great.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)Thank you for taking the time to submit your review. We are so please that overall you find our service is very good. The comments you make relating to impaired hearing and diabetic awareness will be passed on to our management team. We really appreciate all feedback received (both positive and negative) to assist us with making future improvements to our services. Thanks again for your kind feedback and comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Sheffield)

from Brian M (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)Thank you for taking the time to submit your review, we take all feedback very seriously in order to support us with making further improvements in the future. We really appreciate your 5* rating and are so pleased that you find the service we provide good. Thanks again for letting us have your feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Rotherham Central & South)

from Kim S (Friend of Client) published on 5 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Horrendous!
Left my friend feeling very low and unsafe due to the lack of care and respect for him.
I am disgusted at how vile this company are and Nonto the manager was like a chocolate firegaurd.
She wouldn't even know how organise a pack of cards, never mind a business!
Avoid at all costs!
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham Central & South)Thank you for taking the time to submit your review, we take all feedback (both positive & negative) very seriously. Unfortunately we are unable to perform additional tasks which are outside of our commissioned remit and are sorry if this caused your friend to feel any distress. Whilst we acknowledge the specific needs of every individual service user, we concluded that we were not able to safely and appropriately meet the full extent of those needs within the commissioned framework provided at the time. The situation was complex and our focus remained on maintaining professionalism, safeguarding the service user's wellbeing, and ensuring staff were working within clear, safe boundaries. We are always striving to work in a genuinely person-centred way, ensuring people's preferences, dignity and choices remain at the forefront of care delivery. Please feel welcome to contact the office (or email optimocomms@optimocare.co.uk) if there are any further points you would like to discuss.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Susan B (Niece of Client) published on 23 January 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
As a general rule we are very happy with the service my uncle receives from HOMECARE. He likes the young ladies coming because he says they know what to do and do it well. He says the men who come are good but they can't get down on the floor and he has to elevate his legs which is difficult for him
because of the spondylitis in his neck.
I think at one point we were having a problem because the evening call was getting too late. He doesn't like unlocking his door late at night and indeed I've told him to keep his door locked as he is vulnerable.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)Thank you for taking the time to review us, we really appreciate your feedback and comments. We are pleased that you are generally very happy with the service received by your uncle but are sorry to hear that he at one point had a few issues with the time of the evening call - please do let us know if he has any issues in the future. Your comment around your uncle finding it difficult to raise his legs because some of the carers can't get down onto the floor has been passed on to our management team for them to take a look at for him and we will try to identify and ask for someone to get in touch soon. In the meantime please don't hesitate to contact the office on the usual local number if your uncle experiences any further issues and we will do our very best to try and help. Thanks again for the feedback received.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Cheryl B (Daughter of Client) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the ladies and men that attend to help my dad shower are lovely and well mannered and enjoy having a 'laugh' with my dad.


The only issue we seem to have is the time that he is sometimes booked in for. I know sometimes it can't be helped when people have phoned in sick but it's not good when he

has to sit in his dressing gown till 10.30/11.00 waiting to have his shower.


I do apologise for my mum ringing up to complain about the times, they seem to forget there must be lots of people to sort.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)Thank you for taking the time to review us, we really appreciate the feedback received (both positive & negative) to assist us in making future improvements to our services. We are so pleased that you find all staff who attend 'lovely & well mannered' but are sorry to hear that you are sometimes less happy with the visit times, your feedback is important to us and will be passed on to our management team, and someone will try to contact you to discuss these with you soon (please do contact us on the usual local number if we're unable to get in touch with you); please be assured that we will do our best to rectify any issues promptly. Thanks again for all of your comments and for your 5* rating.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from G B (Client) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As indicated I am satisfied with the service I receive. I find the staff efficient & caring.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative) to assist us with future improvements to our services. We are pleased to hear that you find our staff efficient and caring and that you are satisfied with the service you receive from us. Thanks again for your kind comments!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from I B (Daughter of Client) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So far my mum's only needed carers twice a week for showering. The carers have changed from normal routines to accommodate her needs on different days. They always ask is she needs anything else and let me know if there's any change in her condition or needs anything to make her comfortable. One carer
in particular has gone above and beyond to get her doctors appointments when she couldn't get one, made sure she had barrier spray and anything else she needs. I am very grateful to have carers who genuinely care about both me and my mother.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)Thank you for taking the time to submit your review, we are so pleased that you find your Mum's carers accommodating and that you feel that they genuinely care... Your feedback will be passed on to the carers concerned as a thank you for all of their hard work. Thanks again for your kind comments!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Rotherham Central & South)

from A W (Stepson of Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, an excellent service - proactive carers with good interpersonal skills, understanding and respectful. Would highly recommend.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham Central & South)Thank you for your review, we are so pleased that you would recommend us, and appreciate your kind comments. Your feedback will be passed on to the Care Workers concerned in appreciation of all of their hard work. Thanks again for taking the time to review us!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from J G (Client) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers that come to me are very understanding of my needs. They make me feel at ease and they treat me with respect and I feel I've still got my dignity. They talk to me the whole time they are here and we sometimes have a little joke and that makes my day. Don't know what I'd do without them.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Katie L (Daughter of Client) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service that we've had for something like a year now. Thank you to the manager who set the service up. Lovely, regular and well trained staff, so helpful to both my parents. We really have peace of mind, knowing my parents are so well cared for. Staff were so kind and helpful when my dad was
in hospital looking after my mum. Excellent service, extremely pleased. Thank you so much.
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative) to assist us in making future improvements to our services. We are so pleased that you have peace of mind and feel your parents are well cared for. Thanks again for the kind comments received!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from B R (Wife of Client) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Choices Homecare for care as they have been excellent with my husband. Very patient and caring, making myself and my husband feel at ease from day 1.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Ramakant B (Husband of Client) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good service
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)Thank you. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback. Thanks again, for your time taken to provide us with this important feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Brian W (Client) assisted by family/friend published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service provided. Lovely staff. Would highly recommend.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Graham H (Client) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall ok.
Reply from Luke Bolger, Creative at Choices Homecare (Barnsley)Thank you so much for taking the time to share your feedback. It means a lot to us, and your words go a long way in helping others see we really are a service to be proud of.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from M S (Client) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My service continues to be good. I have 2 regular carers who are highly satisfactory. When they are on holiday or days off, known carers are acceptable and efficient. Obviously better as they become familiar with service user needs.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from Andrea A (Daughter of Client) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is delighted with all aspects of the service of Choices Homecare. The carers are all respectful and friendly and sometimes over and above what we expect of the service. Thank you to you all.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you and your mum feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office team in the usual way and we'll always do our very best to try and help you. Feedback is always very important to us (both, positive and negative) to assist us with making future improvements - thanks again for your kind comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from L R (Daughter of Client) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional and thoroughly performed. Listened well and understood our needs. Service was over and above expectations. Left feeling confident our needs would be fulfilled.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Choices Homecare (Barnsley)

from A J (Client) assisted by family/friend published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant and efficient. Went through my care plan, making suggestion and offering some options which will improve my day to day quality of life.
Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (2)

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