Home Care Providers Owned by Choices Homecare in South Yorkshire

Group Review Score
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Choices Homecare Locations in South Yorkshire (4)

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4 Home Care Providers owned by Choices Homecare in South Yorkshire
Choices Homecare (Barnsley)
C/O Head Office, Maple House, Maple Estate, Stocks Lane, Barnsley S75 2BL
9.7168 Reviews
Choices Homecare (Barnsley)
Choices Homecare (Barnsley)
"All the ladies and men that attend to help my dad shower are lovely and well mannered and enjoy having a 'laugh' with my dad. The only..."Read all 168 reviews
Visiting Care from £30.04 / hour

Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Choices Homecare (Sheffield)
Redlands Business Centre, Tapton House Road, Sheffield S10 5BY
9.25 Reviews
Choices Homecare
Choices Homecare (Sheffield)
"I have found almost all of my carers to be efficient, friendly and caring, taking into consideration also my husband falling. I mostly get..."Read all 5 reviews
Visiting Care from £33.75 / hour

Choices Homecare provide person centred care and support to older and vulnerable adults throughout both South and West Yorkshire and beyond. Part of the Optimo Care Group, whose company motto is 'Skilled... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Choices Homecare (Rotherham North & Doncaster)
Office F9, Mexborough Business Centre, College Road, Mexborough S64 9JP
7.225 Reviews
Choices Homecare (Rotherham North & Doncaster)
Choices Homecare (Rotherham North & Doncaster)
"The care providers are hard-working, kind, and thoughtful and go the extra mile to help and they will always make sure I have everything I..."Read all 25 reviews
Visiting Care from £30.55 / hour

Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. Choices... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Other Home Care Provider Groups you may be interested in:

Alcedo Care Carlisle
Alcedo Care
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Choices Homecare Reviews in South Yorkshire (205)
8.3

Choices Homecare has a Group Review Score of 8.3 (8.27) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Choices Homecare must have a Review Score.
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Showing 205 reviews matching selected criteria
Review of Choices Homecare (Sheffield) from C H (Client / Service User) published on 17 April 2026 Submitted via Postal Card
Overall Experience

I have found almost all of my carers to be efficient, friendly and caring, taking into consideration also my husband falling. I mostly get the time slots I like, but mostly adjust times if possible. Most carers go above and beyond what is needed.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for taking the time to review us, we really appreciate all feedback received (both positive & negative) as it supports us with making future improvements to our services. We are really pleased that you are mostly happy with the carers who visit you and that you find that they go above...  

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Review of Choices Homecare (Sheffield) from Nicholas P (Client / Service User) published on 16 March 2026 Submitted via Postal Card
Overall Experience

The Choices staff in Sheffield are excellent. My needs are fully taken care of. I have no issues and will continue to use you as a team.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for submitting your kind comments. We really appreciate all feedback received and are so happy that you find our staff excellent, and that you feel that your needs are being fully taken care of. We are pleased to hear that you will continue to use our team to provide your care. Thanks again for all of the feedback received!

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Review of Choices Homecare (Sheffield) from George R (Client / Service User) published on 16 March 2026 Submitted via Postal Card
Overall Experience

I am happy with my carers.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for the great feedback received, we are really pleased that you are happy with your carers. Thanks again for taking the time to submit your kind comments.

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Review of Choices Homecare (Sheffield) from Louise D (Client / Service User) published on 16 March 2026 Submitted via Postal Card
Overall Experience

I would like to see more female carers. Overall my care is very good. Few carers that need more training on hearing impaired and deaf clients. More training on diabetic awareness and what to do if a client has low blood sugar needs to be done. Other wise most of my carers treat me with respect, care, dignity and are great.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for taking the time to submit your review. We are so please that overall you find our service is very good. The comments you make relating to impaired hearing and diabetic awareness will be passed on to our management team. We really appreciate all feedback received (both positive and...  

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Review of Choices Homecare (Sheffield) from Brian M (Client / Service User) published on 16 March 2026 Submitted via Postal Card
Overall Experience

Good

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Sheffield)

Thank you for taking the time to submit your review, we take all feedback very seriously in order to support us with making further improvements in the future. We really appreciate your 5* rating and are so pleased that you find the service we provide good. Thanks again for letting us have your feedback.

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Review of Choices Homecare (Rotherham Central & South) from Kim S (Friend of Client) published on 5 March 2026 Submitted via Website
Overall Experience
Horrendous!
Left my friend feeling very low and unsafe due to the lack of care and respect for him.
I am disgusted at how vile this company are and Nonto the manager was like a chocolate firegaurd.
She wouldn't even know how organise a pack of cards, never mind a business!

Avoid at all costs!

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham Central & South)

Thank you for taking the time to submit your review, we take all feedback (both positive & negative) very seriously. Unfortunately we are unable to perform additional tasks which are outside of our commissioned remit and are sorry if this caused your friend to feel any distress. Whilst we...  

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Review of Choices Homecare (Barnsley) from Susan B (Niece of Client) published on 23 January 2026 Submitted via Website
Overall Experience
As a general rule we are very happy with the service my uncle receives from HOMECARE. He likes the young ladies coming because he says they know what to do and do it well. He says the men who come are good but they can't get down on the floor and he has to elevate his legs which is difficult for him because of the spondylitis in his neck.

I think at one point we were having a problem because the evening call was getting too late. He doesn't like unlocking his door late at night and indeed I've told him to keep his door locked as he is vulnerable.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to review us, we really appreciate your feedback and comments. We are pleased that you are generally very happy with the service received by your uncle but are sorry to hear that he at one point had a few issues with the time of the evening call - please do let us...  

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Review of Choices Homecare (Barnsley) from Cheryl B (Daughter of Client) published on 22 January 2026 Submitted via Website
Overall Experience

All the ladies and men that attend to help my dad shower are lovely and well mannered and enjoy having a 'laugh' with my dad.

The only issue we seem to have is the time that he is sometimes booked in for. I know sometimes it can't be helped when people have phoned in sick but it's not good when he has to sit in his dressing gown till 10.30/11.00 waiting to have his shower.

I do apologise for my mum ringing up to complain about the times, they seem to forget there must be lots of people to sort.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to review us, we really appreciate the feedback received (both positive & negative) to assist us in making future improvements to our services. We are so pleased that you find all staff who attend 'lovely & well mannered' but are sorry to hear that you are sometimes...  

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Review of Choices Homecare (Barnsley) from G B (Client / Service User) published on 23 September 2025 Submitted via Postal Card
Overall Experience

As indicated I am satisfied with the service I receive. I find the staff efficient & caring.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative) to assist us with future improvements to our services. We are pleased to hear that you find our staff efficient and caring and that you are satisfied with the service you receive from us. Thanks again for your kind comments!

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Review of Choices Homecare (Barnsley) from I B (Daughter of Client) published on 17 July 2025 Submitted via Postal Card
Overall Experience

So far my mum's only needed carers twice a week for showering. The carers have changed from normal routines to accommodate her needs on different days. They always ask is she needs anything else and let me know if there's any change in her condition or needs anything to make her comfortable. One carer in particular has gone above and beyond to get her doctors appointments when she couldn't get one, made sure she had barrier spray and anything else she needs. I am very grateful to have carers who genuinely care about both me and my mother.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to submit your review, we are so pleased that you find your Mum's carers accommodating and that you feel that they genuinely care... Your feedback will be passed on to the carers concerned as a thank you for all of their hard work. Thanks again for your kind comments!

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Review of Choices Homecare (Rotherham Central & South) from A W (Stepson of Client) published on 30 June 2025 Submitted via Postal Card
Overall Experience

Overall, an excellent service - proactive carers with good interpersonal skills, understanding and respectful. Would highly recommend.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham Central & South)

Thank you for your review, we are so pleased that you would recommend us, and appreciate your kind comments. Your feedback will be passed on to the Care Workers concerned in appreciation of all of their hard work. Thanks again for taking the time to review us!

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Review of Choices Homecare (Barnsley) from J G (Client / Service User) published on 13 February 2025 Submitted via Postal Card
Overall Experience

The carers that come to me are very understanding of my needs. They make me feel at ease and they treat me with respect and I feel I've still got my dignity. They talk to me the whole time they are here and we sometimes have a little joke and that makes my day. Don't know what I'd do without them.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.

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Review of Choices Homecare (Barnsley) from Katie L (Daughter of Client) published on 11 December 2024 Submitted via Website
Overall Experience

Excellent service that we've had for something like a year now. Thank you to the manager who set the service up. Lovely, regular and well trained staff, so helpful to both my parents. We really have peace of mind, knowing my parents are so well cared for. Staff were so kind and helpful when my dad was in hospital looking after my mum. Excellent service, extremely pleased. Thank you so much.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative) to assist us in making future improvements to our services. We are so pleased that you have peace of mind and feel your parents are well cared for. Thanks again for the kind comments received!

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Review of Choices Homecare (Barnsley) from B R (Wife of Client) published on 28 November 2024 Submitted via Postal Card
Overall Experience

I would recommend Choices Homecare for care as they have been excellent with my husband. Very patient and caring, making myself and my husband feel at ease from day 1.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.

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Review of Choices Homecare (Barnsley) from Ramakant B (Husband of Client) published on 20 November 2024 Submitted via Postal Card
Overall Experience

Good service

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback. Thanks again, for your time taken to provide us with this important feedback.

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Review of Choices Homecare (Barnsley) from Brian W (Client / Service User) published on 14 November 2024 Submitted via Postal Card
Overall Experience

Excellent service provided. Lovely staff. Would highly recommend.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.

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Review of Choices Homecare (Barnsley) from Graham H (Client / Service User) published on 11 November 2024 Submitted via Postal Card
Overall Experience

Overall ok.

Reply from Luke Bolger, Creative at Choices Homecare (Barnsley)

Thank you so much for taking the time to share your feedback. It means a lot to us, and your words go a long way in helping others see we really are a service to be proud of.

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Review of Choices Homecare (Barnsley) from M S (Client / Service User) published on 6 November 2024 Submitted via Postal Card
Overall Experience

My service continues to be good. I have 2 regular carers who are highly satisfactory. When they are on holiday or days off, known carers are acceptable and efficient. Obviously better as they become familiar with service user needs.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.

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Review of Choices Homecare (Barnsley) from Andrea A (Daughter of Client) published on 28 October 2024 Submitted via Postal Card
Overall Experience

My mam is delighted with all aspects of the service of Choices Homecare. The carers are all respectful and friendly and sometimes over and above what we expect of the service. Thank you to you all.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you and your mum feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with...  

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Review of Choices Homecare (Barnsley) from L R (Daughter of Client) published on 27 September 2024 Submitted via Postal Card
Overall Experience

Very professional and thoroughly performed. Listened well and understood our needs. Service was over and above expectations. Left feeling confident our needs would be fulfilled.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.

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Awards / Recognitions (2)

  • Recipient: Choices HomecareDate: Saturday 29 Jun 2019

  • Recipient: Choices HomecareDate: Thursday 05 Apr 2018

News (1)

News

  • Posted: Wednesday 06 Nov 2024At Optimo Care Group, we believe that exceptional care comes from exceptional people. Our inaugural Pride Awards 2024 celebrated those within our organisation who go above and beyond, embodying the...

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