Home Care Providers Owned by Choices Homecare in Greater Manchester

I just wanted those of you who are looking for home cares to know just how good CHOICES HOMECARE are.

My wife had to go into care whilst I was in hospital, following this it was decided that we needed care for my wife, simply because I was no longer well enough to give her the care she needs,

Choices Homecare was recommended to us by the care home my wife was in, and also by the Social Services,

They have been caring for my wife 3/4 per day since the end of MAY 2025, and are still doing so, my wife has terminal cancer plus a incontinence problem and also a stoma, she has been confined to bed for a few years now

She is washed daily, clothing/underware/bedding all changed as and when required, sometimes more than once a day,

At first their fee's were met by S/S, we now have to pay for their services, but don't care, they are worth every penny

Happy with my husband's care.

Very happy with service, one staff member is fantastic and very caring. One of your best workers for sure.

The carers are very understanding of my mum's needs. They are friendly and provide much needed company for her. They have really supported us and our needs for Mum including supporting Mum to eat regularly. They have taken things slowly and added to her care needs when she was ready to accept more help and support. There is always a manager at the end of the phone 7 days a week which is very reassuring and the app allows us added reassurance as we can monitor what is happening and how Mum is on a daily basis even if we cannot be there in person ourselves.

My carer is very helpful, comes on time and does a good job.

Some carers are excellent but poor service is now repugnant since since Keymen took over. My Mum is 84 with Alzheimer’s. Over the past weeks she’s not had medication given (at least twice), had curtains closed all day/not closed at night, worktops left dirty with food, not been put to bed (and told it was teatime!), had late and missed visits (never any phone calls to explain as promised); not taken to toilet before bed; No false-teeth in and left alone with food she cannot eat; not fully clothed; left alone with food shes spilt everywhere, and more. Previously she’s not been showered for over a week and even administered the wrong medication which made her ill! It took over 2 months for a reply to my complaints via phone and many emails (as instructed). Promised phone calls never happen, and at each review/discussion promises are made which are ultimately empty. Mayday have constantly left my mum, my family and me distressed with their abhorrent, disgusting, and upsetting service.

The service is just acceptable, but things need to be improved, such as shaving and overly using products, which impacts me having to shop more frequently.

Thank you very much.

My friend has had a cuppa soup all day and this was made by a nurse who visited.

When she was admitted to a local care home, two of the carers made a visit to her based on the relationship they had formed over such a short period of time, I cannot thank Mayday enough.

I have been a client of Mayday for 16 months. I just wanted to let you know how happy I am with the care I receive. My carers are very friendly and understanding. They seem to always know what care I need and carry my care out happily. They really cheer me up when I am feeling down. They make a really great team and they are all so well mannered. During the corona pandemic, they were always wearing the appropriate PPE equipment and are still wearing it. Staff would sort any problems I had, although it was rare they were only too happy to help.