Home Care Providers Owned by Choices Homecare in Greater Manchester

Homecare was recommended to us by the care home my wife was in, and also by the Social Services,

They have been caring for my wife 3/4 per day since the end of MAY 2025, and are still doing so, my wife has terminal cancer plus a incontinence problem and also a stoma, she has been confined to bed for a few years now

She is washed daily, clothing/underware/bedding all changed as and when required, sometimes more than once a day,

The care and attention given by all of carers who attend to Mary is second to none, I would fully recommend Choices Homecare to anyone.
At first their fee's were met by S/S, we now have to pay for their services, but don't care, they are worth every penny

and support. There is always a manager at the end of the phone 7 days a week which is very reassuring and the app allows us added reassurance as we can monitor what is happening and how Mum is on a daily basis even if we cannot be there in person ourselves.

it was teatime!), had late and missed visits (never any phone calls to explain as promised); not taken to toilet before bed; No false-teeth in and left alone with food she cannot eat; not fully clothed; left alone with food shes spilt everywhere, and more. Previously she’s not been showered for over a week and even administered the wrong medication which made her ill! It took over 2 months for a reply to my complaints via phone and many emails (as instructed). Promised phone calls never happen, and at each review/discussion promises are made which are ultimately empty. Mayday have constantly left my mum, my family and me distressed with their abhorrent, disgusting, and upsetting service.

to the hours that were allocated to my mum, unlike the other care company we used who seemed to come and go as they please and overcharged us. The Mayday carers identified when my mother was deteriorating leading to a quick admission into hospital. They brought a smile to my mother's face and she always enjoyed seeing the people who attended her, purely because she knew she was being looked after 'properly'. They fed her properly and understood any instruction that my mother gave them.
When she was admitted to a local care home, two of the carers made a visit to her based on the relationship they had formed over such a short period of time, I cannot thank Mayday enough.

great team and they are all so well mannered. During the corona pandemic, they were always wearing the appropriate PPE equipment and are still wearing it. Staff would sort any problems I had, although it was rare they were only too happy to help.