Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. Choices Homecare are proud to support people to live in their own homes for longer and can provide a full range of homecare services. They offer a person centred approach to a wide range of care needs (offering support...
Care Provided by Choices Homecare (Rotherham North & Doncaster)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30.55 - £31.81
We tailor a unique quote (person centred and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.
15 minute calls start from £11.51 with 30 minute calls from £15.40.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.
Please check out our website for more details about the services we can provide.
Contact Choices Homecare (Rotherham North & Doncaster) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- Choices Homecare
- Private Owned
Person in charge
- John McGill (Branch Service Manager)
Choices Homecare (Rotherham North & Doncaster) Reviews (25)
Over all time Choices Homecare (Rotherham North & Doncaster) has 25 reviews.
Management team: same again, one manager is superb. Unfortunately, another manager doesn't have the management material required. She's very forgetful, contradicts herself in a conversation many times. Doesn't ring clients directly when a problem occurs but tells us to ring her after passing messages via carers. Changes times and carers at short notice even after complaining to the head.
Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative) to assist us with making future improvements. We are so pleased that you find most of our care workers (99%) 'fantastic, polite and caring' but are sorry that you have been less...
I have always considered the staff who visit to be kind, respectful of her wishes and engage her in conversation. The office staff are always polite and helpful and ensure any changes to mum's care are relayed to the carers.
Thank you so much for taking the time to review us through Homecare.co.uk, we really appreciate your feedback and are glad that you find our team kind, respectful, polite and helpful. Thanks again for your kind comments.
Good
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative) to assist us with future improvements. We are pleased that you find our services are good; thanks again for reviewing us through Homecare.co.uk.
My brother has been bedbound for the last 8-10 years. Over the last month, the carers have been keeping a close watch on a health problem and he has been in and out of hospital 4 times in the last month, that is because of the good care the carers have been giving him.
Thank you for taking the time to submit your review. We really appreciate all feedback received to assist us in making future improvements to our services. We're glad that our care workers have been able to support your brother with the care that he needs and that you feel they deliver a good service. Thanks again for your kind comments!
The care providers are hard-working, kind, and thoughtful and go the extra mile to help and they will always make sure I have everything I need to make me comfortable. They are absolutely worth every penny and will make every effort to meet my needs.
Thank you for taking the time to review us through Homecare.co.uk. We really appreciate all feedback received (both positive & negative) to assist us in making future improvements. We are so pleased you are happy with the service our care workers provide and that you find that they support you to have everything you need and to be comfortable. Thanks again for your kind comments!
I am very pleased with my care and the carers are really extremely good to me nothing is too much trouble. Yes, I am very pleased!
Thank you for taking the time to review us on Homecare.co.uk, you've made our day and we are so pleased that you are 'very pleased' with the care that we provide. Your feedback will be passed on to our care workers in the form of a compliment. Thanks again for your kind comments!
I have been very happy with TLC since I joined a year ago. All the staff are very agreeable and professional. I couldn't manage without them. Many thanks
Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative) as it supports us in making future improvements. We are so pleased that you are happy with the service provided. Thanks again for your kind comments!
They give my mother that contact she needs as I am at work all week.
I feel better knowing they keep an eye on her as well as their stated duties.
Thank you for taking the time to review us through Homecare.co.uk; we really appreciate all feedback received (both positive and negative) to assist us in making future improvements. We are so pleased that you find your mother's carers polite and helpful and that it makes you feel better, knowing that they will visit her whilst you're at work. Thanks again for your kind comments!
I asked not to get a male carer at the call when having a wash but l was threatened that l would either have them coming around 9:30 for a lunch call or have the male carer after 11 am.
All this has caused me a lot of distress and has affected my health, unfortunately, it was pointless trying to get some understanding from the admin and do their job properly and with respect towards me.
Thank you for taking the time to complete a review; we appreciate all feedback received (both positive and negative) to assist us in improving our services further in the future. We are so sorry to hear you felt distressed and unhappy with our 'admin' teams but please rest assured we would have...
The care from the ladies that deal with my father is very good. They support his needs and work well in the home. The carers speak to me professionally and make sure my father has everything he needs to remain living at home.
Thank you for taking the time to complete your review. We really appreciate all feedback received to support us in improving our services further in the future. We are pleased you find the care we provide very good and you are happy with our care workers. Thanks again for your kind comments.
7am morning, lunch 1:50pm, tea 3:10pm and bed 5:30pm. This has happened quite a few times since the new team took over. We don't know who will come to care for Mum at these times. She is nearly 95 years old and it has really unsettled her. We feel Mum is slowly giving up. I have had to assist staff a few times while having an ortho problem.
Thank you for taking the time to complete your review, we really appreciate all feedback received (both positive and negative) to assist us in improving our services further in the future. We are really sorry that you weren't happy when your mum's care workers changed and to hear that these changes...
Very professional and caring.
Thank you for taking the time to review us through Homecare.co.uk, we really appreciate all feedback received to support us in making further improvements to our services as we move forwards into the future. We are so pleased you find our services very professional and caring, thanks again for your review!
Care providers are courteous, cheerful and always as after my health which is reasonably good considering I am reaching 91 in October.
Thank you for taking the time to review us through Homecare.co.uk, we really appreciate all feedback received as it helps us to continue improving our services in the future. We're really pleased you sound happy with the care you receive from us and that you find our staff courteous and cheerful. Thanks again for your kind comments and all our best wishes for your birthday in October!
All our carers are very good and very caring. They are more like friends.
Thank you for taking the time to review us through Homecare.co.uk, we really appreciate all feedback received (both positive and negative), to assist us in improving our services further in the future. We are really pleased that you find all of the care workers who attend, very good and very caring...
The carers are very good with my wife. They are very caring and understanding of her needs. They are bright and cheerful and always engage my wife in conversation. I cannot fault the care given by them.
Thank you, so much, for taking the time to review us on Homecare.co.uk, we really appreciate all feedback received and appreciate your time taken. We are really pleased that you find our care workers 'bright, cheerful and engaging' and your kind comments will be passed on to the care workers involved, with a thank you for their hard work... Thanks again for the lovely feedback received!
We cannot thank them enough for the care they have shown.
Thank you for taking the time to complete your review, we really appreciate all feedback received (both positive and negative), to support us in making future improvements to our services. We are really pleased that you find our staff well trained, efficient and very good and your kind comments...
Very satisfied.
Thank you for taking the time to review us through Homecare.co.uk. We really appreciate all feedback received as it supports us to make future improvements. We are so pleased that you are very satisfied with the service you receive from us. Thanks again for letting us have your feedback.
Over the last couple of days, my wife and I have been able to spend some good quality time with my mum and I have been impressed with the flexibility and engagement demonstrated by your staff. Mum has also mentioned how good her care is and the quality of all her carers. I also note that her things are organised well in the house. Please register my family’s gratitude for the service you are providing, it means a lot to us, and our mum.
Thank you for taking the time to complete your review, we really appreciate all feedback received, to support us in improving our services even further in the future. We're really pleased that you and your Mum are happy with the service we provide and your feedback will be passed on to the staff...
I am very pleased with the service you give me.
Thank you so much for taking the time to complete your lovely review. We are really happy that you are very pleased with the service you receive from us. Thanks again for your kind feedback!
We have found TLC Homecare to be a highly reliable and caring team of carers. Each of the carers who have attended my mother have always shown her dignity and a high level of care whilst enabling her to retain her independence in certain areas. Moving forward with the condition of Altzheimers, we are confident that as and when her care needs progress, TLC will be more than able to meet this need. We would like to thank TLC for their support.
Thank you so much for taking the time to submit your review and for your lovely feedback. We are really pleased you are happy with the service your Mother receives from us. Thank you again for your kind comments! (Your feedback will be passed on to the care workers involved to allow them to receive a thank you through our compliments process.)
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 November 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 06 Nov 2024At Optimo Care Group, we believe that exceptional care comes from exceptional people. Our inaugural Pride Awards 2024 celebrated those within our organisation who go above and beyond, embodying the...
Awards / Recognitions (2)
- Recipient: Choices HomecareDate: Saturday 29 Jun 2019
- Recipient: Choices HomecareDate: Thursday 05 Apr 2018
Meet the Team (0)
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Frequently Asked Questions about Choices Homecare (Rotherham North & Doncaster)
How many Carers does Choices Homecare (Rotherham North & Doncaster) employ?
Choices Homecare (Rotherham North & Doncaster) employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare (Rotherham North & Doncaster) to verify any information. View our terms and conditions. Choices Homecare (Rotherham North & Doncaster) has an Enhanced Service - more info.