Part of the Optimo Care Group, with over 25 years of delivering person-centred care and support, Choices Homecare helps individuals live in their own homes longer and provides a wide range of homecare services tailored to each person’s needs.
Choices Homecare provides support with personal care, bathing, meal preparation, medication assistance, home respite, safety check visits, sitting services while family members are out, and more. Additional assistance is available for community...
Part of the Optimo Care Group, with over 25 years of delivering person-centred care and support, Choices Homecare helps individuals live in their own homes longer and provides a wide range of homecare services tailored to each person’s needs.
Choices Homecare provides support with personal care, bathing, meal preparation, medication assistance, home respite, safety check visits, sitting services while family members are out, and more. Additional assistance is available for community outings, shopping, and light domestic help. Support is also provided for adults living with dementia or with learning or other disabilities. For enquiries about services or suitability, contact Choices Homecare directly for more information.
The organisation’s values are embedded throughout and reflect its vision: 'to deliver a service to be proud of', supporting the delivery of the highest quality of care it can provide for everyone who uses its services.
Choices Homecare places a strong focus on quality recruitment and training and is committed to delivering safe, well-planned services, with care and support workers promoting choice and independence, whatever the situation.
Outcome-focused services take account of client preferences and aspirations, and the organisation is committed to providing safe, well-organised services that reflect individual needs and aspirations.
Choice and independence are prioritised, and clients are treated with compassion, dignity, and respect.
Care Provided by Choices Homecare (Rotherham North & Doncaster)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
15 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£30.55 - £31.81
Contact Choices Homecare (Rotherham North & Doncaster) to get a personalised quote:
We tailor a unique quote (person centred and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.
15 minute calls start from £11.51 with 30 minute calls from £15.40.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.
Please check out our website for more details about the services we can provide.
The price(s) shown are provided by the agency. Contact Choices Homecare (Rotherham North & Doncaster) for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of Choices Homecare (Rotherham North & Doncaster)Usually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 5:00 PM)Upon receipt of your enquiry, a member of staff from one of Optimo's Care Services (TLC, WarrenCare, Choices or Town & Local Care, depending on the area you are in) will contact you to discuss tailoring a care package to suit your (or a family members) individual needs and will give you a quote so you can make a fully informed decision. If you're interested in going ahead, one of their assessors will be in touch to arrange a suitable time to visit and complete a 'person centered' care plan.
Reviewer Connection to Choices Homecare (Rotherham North & Doncaster)
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Showing 25 reviews matching selected criteria
Review from J H (Daughter of Client) published on 15 March 2022 Date of experience: March 2022•Submitted via Postal Review Card•
Overall Experience
The care my mother receives is very good. I have no complaints at all. Very good carers.
The care my mother receives is very good. I have no complaints at all. Very good carers.
↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham North & Doncaster)
Thank you for taking the time to review us, we really appreciate all feedback received. We're really pleased that you are happy with the care your mother receives and that you find our care workers very good (your feedback will be passed on to them so they can receive a thank you for all their hard work). Thanks again for your kind comments!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stanley B (Client / Service User) published on 15 March 2022 Date of experience: March 2022•Submitted via Postal Review Card•
Overall Experience
The service you gave is very good and I would gladly tell my friends about it.
The service you gave is very good and I would gladly tell my friends about it.
↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham North & Doncaster)
Thanks for your lovely feedback, we really appreciate your comments (which will be fed back to the care workers involved, so they can receive a 'thankyou' for all their hard work) - Thanks again for your kind comments!
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No Rating
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No Rating
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Review from Gail T (Client / Service User) published on 11 March 2022 Date of experience: February 2022•Submitted via Postal Review Card•
Overall Experience
We, as a family, are happy with most of the care our lovely Mum receives from TLC Homecare. We do, however, have a few issues. We feel that there are certain times when extra clients are added that the staff are rushing to cover the area needed. We also feel that the new staff are not trained...
We, as a family, are happy with most of the care our lovely Mum receives from TLC Homecare. We do, however, have a few issues. We feel that there are certain times when extra clients are added that the staff are rushing to cover the area needed. We also feel that the new staff are not trained enough. There is no way that computer training is sufficient. We feel the last few new members we have had are unsure and safety has been a bit concerning, when rolling my mum. New starters need the support of your long-standing staff to get hands-on experience.
↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham North & Doncaster)
Thank you for your review, we appreciate your feedback as it helps us to improve our services in the future. We are pleased that you are happy with most of the care your Mum receives and understand how difficult it can be for vulnerable people when changes have to be made to their service, although...
Thank you for your review, we appreciate your feedback as it helps us to improve our services in the future. We are pleased that you are happy with most of the care your Mum receives and understand how difficult it can be for vulnerable people when changes have to be made to their service, although we always support continuity of care wherever this is possible. We've been in touch since you completed your review and discussed the issues you mention with you. The staff member you referred to will attend further moving and handling training, please rest assured that this training has returned to the classroom environment as soon as it was possible, following more stability in relation to the coronavirus pandemic. We do realise the frustration that can result from any short notice changes to a service and are sorry if any inconvenience or upset has been caused due to circumstances beyond our control, throughout recent times. Please feel welcome to contact our office again, if needed.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bridget R (Client / Service User) published on 17 February 2022 Date of experience: February 2022•Submitted via Postal Review Card•
Overall Experience
The carers from TLC Homecare look after me very well. They are reliable and caring people who make me feel safe and they always turn up when they should.
The carers from TLC Homecare look after me very well. They are reliable and caring people who make me feel safe and they always turn up when they should.
↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham North & Doncaster)
Thank you for taking the time to complete your review. We really appreciate all feedback received and are really pleased that you find our care workers look after you well. Thanks again for your kind comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David G (Client / Service User) published on 4 February 2022 Date of experience: January 2022•Submitted via Postal Review Card•
Overall Experience
Good all round. Just like a friend to me.
Good all round. Just like a friend to me.
↩Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham North & Doncaster)
Thank you for taking the time to submit your review. We really appreciate all feedback received (both positive and negative), to assist us in continuing to improve our services in the future. Thanks again for your kind comments!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 March 2026
Overall Requires improvement
CaringRequires improvement
EffectiveRequires improvement
ResponsiveRequires improvement
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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