Choices Homecare provide person centred care and support to older and vulnerable adults with a long standing history of caring for people in the Wakefield and North Kirklees areas.
Part of the Optimo Care Group, whose company motto is 'Skilled Care Your Way', their compassionate and trained care and support workers support people to live in their own homes for longer and demonstrate their company values - 'to deliver a service...
Care Provided by Choices Homecare (Kirklees & Wakefield)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £31.99 - £36.93
We tailor a unique quote (person centred and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient day to visit you and set a start date for care to begin.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to help.
Please check out our website for more details about the services we can provide.
Contact Choices Homecare (Kirklees & Wakefield) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Choices Homecare
- Private Owned
Person in charge
- Anthea Stuart (Registered Manager)
Choices Homecare (Kirklees & Wakefield) Reviews (18)
Choices Homecare (Kirklees & Wakefield) has a Review Score of 8.7 (8.689) out of 10, based on 6 reviews in the last 2 years.
Over all time Choices Homecare (Kirklees & Wakefield) has 18 reviews.
The review was thorough and covered all of Mum's care needs. The carer was very understanding and efficient. We are happy with how the service has improved over the last year and Mum is very happy.
Thank you for completing your review, we really appreciate your time taken and the positive feedback you have given. We are really pleased that you found your Mum's care review thorough and that both you and her are happy with the care she now receives. If ever there is anything you'd like to...
I am very pleased with all the carers. I am disappointed lately keep getting different times and not regular carers. All of a sudden they changed it, it was fine in the beginning. I was annoyed on Saturday 29th March I didn't get anyone at teatime, they rang my friend to come, this was wrong because she doesn't get paid by Choices.
Thank you for taking the time to review us, your feedback is really appreciated (both positive and negative to assist with future improvements to our services). We would also like to say thank you for giving us your five star rating but we're sorry you've found that sometimes carers have recently...
When I try to get through to ask, I cannot get an answer on the phone.
Thank you for taking the time to let us have your review, we really appreciate your feedback as it supports us to continue improving our services in the future. We are so sorry to hear that you have been unable to check who will be coming, when your regular care workers were off, because you...
I find that the carers mainly very good, but the person responsible for scheduling the carer times of visiting clients is totally wrong my carers come mainly nearer the time that they should come but at weekends sometimes hit and miss or I don't get any carers at all without warning that they are not coming or rescheduled and replace a carer that was supposed to have come but changed it without me knowing who I am going to get. It seams that this scheduler should come and see for himself on what mess he is doing to us clients schedules and also the carers too, if he don't then it's just going to get worse.
Thank you for your feedback which is much appreciated. I am pleased that you are happy with the carers that visit you through out the week , Unfortunately at times of staff absences or Annual Leave a different carer is allocated at short notice to ensure that our duty of care is fulfilled. We...
Most carers are very good but some not so much times for meals vary which does not help my diabetes but on the whole they are very helpful.
Thank you for taking the time to review us on Homecare.co.uk, we're really pleased that you find most of our care workers very good but are sorry to hear your comments around meals and mealtimes. This feedback has been passed on to the service manager to enable them to check into this further for...
Happy regarding the care my mum is receiving. Choices Homecare have provided my mum with a few regular carers which has enabled them to know my mums needs, her ways and likes and dislikes therefore providing continuation and good standard of care and developing a good professional relationship with mum. Occasionally carers who are not so familiar with my mum have difficulty identifying her memory loss/dementia which could affect. The carers do not hesitate to inform me if there are any issues with um and management always available for my to contact by email or phone always very helpful.
Thank you for taking the time to review us on Homecare.co.uk, we really appreciate all feedback received (both positive & negative) to assist us with future improvements. We're really pleased that you are happy with the care your mum is receiving and apologise for having to send different care...
After another year of care by Choices for my Mum, I can thank you for the wonderful support and care you have provided. Mum is always happy to see the carers every day, they keep her smiling and happy. Thank you.
Thank you for your lovely review and for taking the time to submit it. Your feedback is appreciated and will be passed on to the staff involved to assist in acknowledging all of their hard work. Thanks again for your kind comments!
Excellent.
Thank you for your lovely review, our carers are trained to deliver the best person-centred approach and care delivery and this review will mean a lot to them as it does to us all at here Choices Homecare.
Would be good to receive a couple of the same carers as I have to instruct them if they haven't been before. But all the carers are very kind. Also, I still get charged even if I have had to cancel due to illness or hospital appointments. Hopefully, I'll get a refund!
Thank you for your comments. I am pleased you find the carers kind. Unfortunately, if sickness prevents us from sending a regular carer we have to send another to ensure care needs are met. The carers have full access to each personal care plan so you should not need instruct them and I am sorry...
I find the carers I have now can be summed up as kind, respectful and pleasant. Helpful in all aspects of care, exactly what is needed, especially considering the very long hours they put in and I suspect with not well paid.
Thank you for taking the time to review us through Homecare.co.uk. We really appreciate all feedback received to support us with future improvements. We are pleased that you find our staff kind, respectful and pleasant and your feedback will be passed on to the Care Workers involved, with a thank you for all of their hard work. Thanks again for your kind comments.
Not enough attention is given to administering meals.
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative) to assist us with making future improvements to our services. We have been in touch to discuss your comments further and understand that you are generally happy with the care...
We have two care teams sharing duties. The first team have been consistent from day one and seem experienced and are very good. The second shift has been covered by a wide mix of staff who seem less experienced/proficient although we now seem to have two more regular staff for the second shift who will hopefully grow into the role as they become more familiar with my mother.
Thanks for taking the time to review us, we really appreciate all feedback received (both positive and negative) to assist us with making future improvements to our services. We are pleased you are happy with the service received from the first team of care workers you mention, but are sorry that...
Choices Specialist Community Care and Support have been my care provider for three months, I like the fact that I have a consistent care team. The carers are knowledgeable, professional, approachable and friendly.
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive & negative) to assist us in making future improvements to our services. We are so pleased you are happy with the care workers who visit you and that you find them consistent, professional and friendly. Thanks again for your kind comments!
This company exceeds all my expectations, from the top to the wonderful people who take care of my wife. Would highly recommend Choices to all!
Thank you so much for your kind words! We're thrilled to hear that we exceed your expectations and that our wonderful team take such good care of your wife! Your recommendation means a lot to us, and we're here to continue providing top-notch service and support whenever you need it!
Friendly staff who come four times per day to help me and keep me company during the time spent.
Thank you for taking the time to review us through homecare.co.uk. We really appreciate all feedback received and are pleased you find our staff friendly and that they provide you with company. Thanks again for your lovely review.
All of the carers are very helpful and are also pleasant when visiting. Nothing is too much trouble. Very reliable, no problems at all. Very happy.
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive & negative), to assist us in improving our services even further in the future. We are so pleased that you find our staff very helpful, pleasant & reliable and that you are happy with the service we provide. Thanks again for your lovely comments!
Absolutely fantastic. I can not recommend enough.
Thank you for taking the time to review us through Homecare.co.uk - you've made our day! Thank you for your lovely feedback, we really appreciate all feedback received (both positive and negative), to assist us in continuing to improve our services in the future. Thanks again for your time taken.
Carers that really do care!
Thank you for the fantastic feedback you have given us (and for your time taken to complete a review), we really appreciate all feedback received to support us with improving our services further in the future. Thanks again for your kind comments!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 06 Nov 2024At Optimo Care Group, we believe that exceptional care comes from exceptional people. Our inaugural Pride Awards 2024 celebrated those within our organisation who go above and beyond, embodying the...
Awards / Recognitions (2)
- Recipient: Choices HomecareDate: Saturday 29 Jun 2019
- Recipient: Choices HomecareDate: Thursday 05 Apr 2018
Meet the Team (1)
A registered manager is a person responsible for the day-to-day running of a homecare or domiciliary care service. They are responsible for ensuring that the service meets all legal and regulatory requirements and that it provides quality care for their care recipients.
Frequently Asked Questions about Choices Homecare (Kirklees & Wakefield)
How many Carers does Choices Homecare (Kirklees & Wakefield) employ?
Choices Homecare (Kirklees & Wakefield) employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare (Kirklees & Wakefield) to verify any information. View our terms and conditions. Choices Homecare (Kirklees & Wakefield) has an Enhanced Service - more info.