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Riverbank Home Care Ltd

Rhyl LL18 5RP
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Care Provided by Riverbank Home Care Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanentRespite
Hourly Visiting CareFrom £30N/A

Please enquire for further information on fees.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Riverbank Home Care Ltd
  • Private Owned

Person in charge

  • Natalie Griffiths(Manager)
Are you the Owner/Manager of Riverbank Home Care Ltd?View your Advertising Options

Riverbank Home Care Ltd Reviews (4)

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9.3

Riverbank Home Care Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Riverbank Home Care Ltd has 4 reviews.

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Review from Jo W (Daughter of Client) published on 28 July 2026 Submitted via Website
Overall Experience
We cannot recommend Riverbank Care highly enough. As a small, nurse-led home care agency, they provide an exceptional standard of compassionate, professional care. The owner is hands-on, carefully recruiting and training every member of the team, and this is reflected in the outstanding quality of care they deliver.

Riverbank has enabled our father to remain at home with dignity, receiving reliable, respectful care from familiar carers who always arrive on time with warmth and kindness. They have also been an invaluable support to our mother, giving our whole family confidence and peace of mind. Their communication, flexibility and genuine compassion have been exceptional throughout. We are incredibly grateful for everything they have done and would recommend Riverbank without hesitation.

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Treated with Dignity
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Review from Eileen D (Client / Service User) published on 20 July 2026 Submitted via Website
Overall Experience

I have been receiving personal care for a year . The agency I receive support and carer from have been brilliant., i have always been treated with compassion, consideration and an understanding of the importance of keeping my independence . I am always informed beforehand of any change to my care. Sometimes there has been a different carer or letting me know that there is a small delay e I traffic problems . I am given time with my care I don't feel rushed and always listened to.

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Review from Catherine C (Daughter of Client) published on 14 July 2026 Submitted via Website
Overall Experience
From the start, it was evident that the service was managed well and professionally and that all staff listened well to accommodate the needs of my mother e.g.because of her dementia she was disorientated in time and they knew how important it was to have a regular carer and be on time or early! We very quickly formed a 'team' to support Mum and established communication methods. All the staff were kind, considerate and respectful but each one of them also brought something of themselves to help Mum and probably went over and above to do so e.g. one would paint her nails or try to find activities to stop her getting bored. One was excellent at giving her a thorough wash and one would stay a little longer if she could to just have a chat.

I felt really sorry to let them go once Mum needed 24 hour care but have no hesitation in recommending them

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Review from W E (Client / Service User) published on 9 July 2026 Submitted via Website
Overall Experience

The quality of care is excellent by all the carers and with a small company, we get to know the carers well - they become virtual friends and the set up feels like a family. This might not be the case with a larger company. Their advice is based on professional experience of a very high nature so can be relied on. We are very satisfied with the standard of care and could confidently recommend them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 20 October 2025
  • Well-being
    Good
  • Care and Support
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

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Frequently Asked Questions about Riverbank Home Care Ltd

How many Carers does Riverbank Home Care Ltd employ?

Riverbank Home Care Ltd employs 6 carers.

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