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SureCare Gateshead

Office B4, Design Works, William Street, Felling, Gateshead, Tyne & Wear NE10 0JP
SureCare Logo
SureCare Gateshead logo
SureCare Gateshead, Gateshead

SureCare Gateshead offers quality care to people in Gateshead and the surrounding areas so they can continue living at home.

People get a tailor-made package of care and support that takes into account their preferences and individual needs.

Surecare Gateshead offer a wide range of care services to people of all ages and abilities.

Care Provided by SureCare Gateshead

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £29 - £29.50
  • Weekly Live-in Care Fees: £700 - £800

billing for living care varies

The price(s) shown are provided by the agency. Contact SureCare Gateshead for full pricing details and T&Cs.

Contact SureCare Gateshead to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Lyndsay Mackay (Manager)

SureCare Gateshead Reviews (10)

9.6

SureCare Gateshead has a Review Score of 9.6 (9.633) out of 10, based on 10 reviews in the last 2 years. Over all time SureCare Gateshead has 10 reviews.

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Showing 10 reviews matching selected criteria
Review from Bhajan K (Daughter of Client) published on 10 February 2026 Submitted via Postal Card
Overall Experience

The help provided is very professional and caring the staff are extremely helpful and my mother is very happy .

Reply from Shakiru Egunjobi, Director at SureCare Gateshead

Thank you for your kind words.our clients happiness is our priority.

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Review from George W (Husband of Client) published on 9 October 2025 Submitted via Postal Card
Overall Experience

We have a main carer Monday to Friday who is excellent. Weekends are different but still good Carole is well looked after I'm really pleased.

Reply from Shakiru Egunjobi, Director at SureCare Gateshead

Thank you for your kind words, we are pleased to know you are happy with the service we provide

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Review from A G (Wife of Client) published on 24 September 2025 Submitted via Postal Card
Overall Experience

All the staff have been lovely and very helpful. Always polite and eager to please. My husband considers the carers friends now and looks forward to their visits I cannot recommend them highly enough.

Reply from Debra Douglass, Registered Manager at SureCare Gateshead

Thank you for your kind words Avril, am pleased we can deliver a person centred approach.Debs

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Review from J D (Client / Service User) published on 10 September 2025 Submitted via Postal Card
Overall Experience

Good, easy, friendly. No embarrassment.

Reply from Debra Douglass, Registered Manager at SureCare Gateshead

Thank you for you kind review.We are so happy we provide a service to suit you. Registered Manager

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Review from Sheila P (Client / Service User) published on 5 August 2025 Submitted via Postal Card
Overall Experience

In general competant and thorough. Delivered with courtesy. Always pleasant.

Reply from Debra Douglass, Registered Manager at SureCare Gateshead

Thank you for your kind words, we always try are very best.

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Review from Anthony D (Client / Service User) published on 18 July 2025 Submitted via Postal Card
Overall Experience

Cleaner very good.

Reply from Debra Douglass, Registered Manager at SureCare Gateshead

Thank you for your feed back, we are pleased your are happy with the service.

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Review from Maureen G (Client / Service User) published on 9 July 2025 Submitted via Postal Card
Overall Experience

Exclusively tidy, organised and helpful, also kind and considerate towards my needs.

Reply from Debra Douglass, Registered Manager at SureCare Gateshead

Thank you for you kind words, we always try are best to ensure we are meeting the needs requested.

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Review from Jean W (Client / Service User) published on 8 July 2025 Submitted via Postal Card
Overall Experience

They did everything very satisfactory. There are not problems.

Reply from Debra Douglass, Registered Manager at SureCare Gateshead

Thank you for your review, we are happy your service works well for you.

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Review from Josephine P (Daughter of Client) published on 2 July 2025 Submitted via Postal Card
Overall Experience

Happy to have respite care when needed, really happy with service.

Reply from Debra Douglass, Registered Manager at SureCare Gateshead

Thank you for your feedback.We are happy to be able to support you with respite.

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Review from Susan H (Daughter of Client) published on 19 June 2025 Submitted via Postal Card
Overall Experience

Happy with carers, I feel comfortable with them. Always happy to help in office.

Reply from Shakiru Egunjobi, Director at SureCare Gateshead

Thank you Susan.our client are our priority and we are here to give all our client the best service they require.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 January 2026
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for SureCare Gateshead.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for SureCare Gateshead.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about SureCare Gateshead

How many Carers does SureCare Gateshead employ?

SureCare Gateshead employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Gateshead to verify any information. View our terms and conditions. SureCare Gateshead has an Enhanced Service - more info.