

SureCare Gateshead offers quality care to people in Gateshead and the surrounding areas so they can continue living at home.
People get a tailor-made package of care and support that takes into account their preferences and individual needs.
Surecare Gateshead offer a wide range of care services to people of all ages and abilities.
Care Provided by SureCare Gateshead
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £29 - £29.50
- Weekly Live-in Care Fees: £700 - £800
billing for living care varies
Contact SureCare Gateshead to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- SureCare
- Private Owned
Person in charge
- Lyndsay Mackay (Manager)
SureCare Gateshead Reviews (10)
SureCare Gateshead has a Review Score of 9.6 (9.633) out of 10, based on 10 reviews in the last 2 years.
Over all time SureCare Gateshead has 10 reviews.
The help provided is very professional and caring the staff are extremely helpful and my mother is very happy .
Thank you for your kind words.our clients happiness is our priority.
We have a main carer Monday to Friday who is excellent. Weekends are different but still good Carole is well looked after I'm really pleased.
Thank you for your kind words, we are pleased to know you are happy with the service we provide
All the staff have been lovely and very helpful. Always polite and eager to please. My husband considers the carers friends now and looks forward to their visits I cannot recommend them highly enough.
Thank you for your kind words Avril, am pleased we can deliver a person centred approach.Debs
Good, easy, friendly. No embarrassment.
Thank you for you kind review.We are so happy we provide a service to suit you. Registered Manager
In general competant and thorough. Delivered with courtesy. Always pleasant.
Thank you for your kind words, we always try are very best.
Cleaner very good.
Thank you for your feed back, we are pleased your are happy with the service.
Exclusively tidy, organised and helpful, also kind and considerate towards my needs.
Thank you for you kind words, we always try are best to ensure we are meeting the needs requested.
They did everything very satisfactory. There are not problems.
Thank you for your review, we are happy your service works well for you.
Happy to have respite care when needed, really happy with service.
Thank you for your feedback.We are happy to be able to support you with respite.
Happy with carers, I feel comfortable with them. Always happy to help in office.
Thank you Susan.our client are our priority and we are here to give all our client the best service they require.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2026- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SureCare Gateshead.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SureCare Gateshead.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about SureCare Gateshead
How many Carers does SureCare Gateshead employ?
SureCare Gateshead employs 22 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Gateshead to verify any information. View our terms and conditions. SureCare Gateshead has an Enhanced Service - more info.