Better Days Home Care

Unit 5-6, The Brian Clough Business Centre, 200-222, Cotton Lane, Derby DE24 8GJ
Review Us
8.5 2 Reviews
  • Better Days Home Care, Derby
Show Better Days Home Care on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £19.50 – £27.50

We are here to help, please contact us directly to learn more about our prices which are tailored to your individual needs.

These prices are only a guideline, please contact Better Days Home Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Better Days Home Care Ltd

Person in charge

  • Natasha Williston and Sonia Hoskins (Registered Manager and Manager)
Are you the Owner/Manager of Better Days Home Care? View your Advertising Options

Better Days Home Care Reviews (2)

8.5

Better Days Home Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Better Days Home Care has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 2
  • 2
  • 0
Reviewer Connection to Better Days Home Care
  • 1
  • 1
Total of 2, showing 1-2
Review from J C (Daughter of Client) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was apprehensive about starting care for my parents, mostly because previous calls to agencies had not been helpful. However on this occasion, from the initial phone call onwards the service has been exceptional. After detailed interview, the carers have made sure that every base has been covered.
They have been reliable and flexible. My parents have thrived with their kindness. I feel really reassured that I can holiday etc without worry.
Reply from Better Days, Management at Better Days Home Care

Thank you for taking the time to write this lovely review of our service. We're happy that your experience with us has been positive as our aim is to provide the highest quality care and make a difference in peoples lives. Many thanks from Better Days Home Care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anthony G (Client) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent - no other word to describe them. Nothing is too much trouble. They've helped me with phone calls and on the internet. Always cheerful and a pleasure to see them. Very professional.
Reply from Natasha and Sonia, Registered Manager and Manager at Better Days Home Care

Thank you for your review, we're really happy that you're pleased with the care we provide.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Better Days Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Better Days Home Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Better Days Home Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Better Days Home Care

What Type of Services does Better Days Home Care offer?

Better Days Home Care offers Home Care.

How many Carers does Better Days Home Care employ?

Better Days Home Care employs 2 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Better Days Home Care to verify any information. View our terms and conditions. Better Days Home Care has an Basic Service - more info.