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Diamond Health Care Solutions Ltd - Coventry

Friars House, Manor House Drive, Coventry, West Midlands CV1 2TE
Diamond Health Care Solutions Ltd - Coventry Logo
Diamond Health Care Solutions Ltd - Coventry logo
Diamond Health Care Solutions Ltd - Coventry, Coventry
Diamond Health Care Solutions Ltd - Coventry, Coventry
Diamond Health Care Solutions Ltd - Coventry, Coventry

Diamond Health Care Solutions is a compassionate and professional home care agency you can trust. The company offers domiciliary care, supported living services, respite care at home, and companionship to residents in Coventry, Warwickshire and surrounding areas.

The staff is committed to providing quality, innovative, and compassionate in-home care that enables clients to live comfortably, safely, and independently in their most cherished place; their home. Investing in a digital care...  

Care Provided by Diamond Health Care Solutions Ltd - Coventry

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £35
  • Weekly Live-in Care Fees: £1,250 - £1,500
  • 30 Minute Visiting Care Fees: £15 - £18

Fees are negotiable based on the assessment of the client

The price(s) shown are provided by the agency. Contact Diamond Health Care Solutions Ltd - Coventry for full pricing details and T&Cs.

Contact Diamond Health Care Solutions Ltd - Coventry to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Nadine Ndonga (Manager)

Diamond Health Care Solutions Ltd - Coventry Reviews (8)

9.7

Diamond Health Care Solutions Ltd - Coventry has a Review Score of 9.7 (9.65) out of 10, based on 8 reviews in the last 2 years. Over all time Diamond Health Care Solutions Ltd - Coventry has 8 reviews.

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Showing 8 reviews matching selected criteria
Review from Derrick N (Partner of Client) published on 9 February 2026 Submitted via Website
Overall Experience

Above named Copany Have been looking after me for some time now to be exact since the 16th of November 2025 my wife passed away they have been supporting me diligently and have made My life a little bit better than it would've been if I hadn't have had Anyone

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Review from Seema M (Sister of Client) published on 29 January 2026 Submitted via Postal Card
Overall Experience

A very professional person-centred service. Staff are very caring and considerate to my sister's complex needs, providing reassurance and awareness of her needs at all times. Highly recommend Diamond Health Care Solutions, they are excellent.

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Review from A S (Mother of Client) published on 18 July 2025 Submitted via Website
Overall Experience
I have really enjoy the service of Diamond care, the team are very helpful, they take their time to explain things to your best understanding. The team are very compassionate and understanding, work well under pressure because I saw this in the first week of caring for my child. They make sure your needs are met and gives you outstanding satisfaction in caring for you and your family

I want to say take you all for taking the huge pressure on me and the family too. Good work.

Reply from Nadina Ndonga, Company Director at Diamond Health Care Solutions Ltd - Coventry

With profound gratitude, I wish to appreciate your acknowledgment of our services. It gives us great satisfaction when our valued clients feel fulfilled in the care they receive. Thank you so much

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Review from D T (Client / Service User) published on 13 May 2025 Submitted via Postal Card
Overall Experience

I am 92 years of age and did find every day had its problems. For a start, I am hard of hearing. Back in January, I came out of hospital needing some help. My son decided to get on to Diamond Home Care Supported Living. A carer was decided on, and the set-up for my care was decided. The carer has been doing things which I would think are beyond the line of duty. First, she will make my bed and see that I have my breakfast. If I have a problem that needs to be solved on the phone, she will do it for me. She takes me to the shops and the bank. I put my washing in the washer and she will see it get dry. The kitchen worktops and the floor are cleaned when needed. Her hygiene is impeccable. With me being deaf she will write everything down for me so we have a good chat and a laugh. She comes at 9am for one and a half hours, and in the evening for the same time. The only thing is, she is like a Mother Hen. If this is what the company provides you will not go far wrong.

Reply from NADINE NDONGA, Company Director at Diamond Health Care Solutions Ltd - Coventry

This is amazing. Sometimes, you don't realise the difference you make in people's lives. It's just the passion and the love for the job we do. Having these high expectations and making a difference in the lives of service users also provides a good boost to the staff to deliver optimum care. I appreciate your feedback and pledge to continue with high-quality care delivery.

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Review from S N (Daughter of Client) published on 24 March 2025 Submitted via Website
Overall Experience

We have moved over from another care company and we are very impressed with the outstanding care being provided. The manager is very hands on and the staff she uses are also amazing at their job. The managers nursing knowledge shines through in the care she provides. They understands my mother's condition well they can tailor the care to her needs.

Reply from NADINE NDONGA, Company Director at Diamond Health Care Solutions Ltd - Coventry

Thank you so much for trusting Diamond Health Care Solutions Ltd. It is our priority to ensure that everyone under our care is treated with dignity and respect. We will continue to work with compassion and to meet your needs appropriately. Your care will be our priority.

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Review from M W (Husband of Client) published on 23 December 2024 Submitted via Postal Card
Overall Experience

Excellent communication, very professional, friendly and clearly experienced. We've had a very good experience using Diamond Health Care Solutions Ltd and would highly recommend them.

Reply from NADINE NDONGA, Company Director at Diamond Health Care Solutions Ltd - Coventry

Your feedback means a lot to the staff working at Diamond Health Care Solutions Ltd. It is a privilege to know about the quality of care that was delivered by one of our nurses in the community. We are available 24/7 to provide support when required. Our Nurses will always deliver care in line with the NMC Code and maintain confidentiality.

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Review from S W (Client / Service User) published on 23 December 2024 Submitted via Postal Card
Overall Experience

The nurse has provided exemplary care throughout. The level of care and compassion has been amazing. Without this care my recovery would have taken much longer. The nurse has been professional and discreet, taking the time to get to know me as an individual to ensure my care was tailored to me as an individual - I cannot thank the nurse enough.

Reply from NADINE NDONGA, Company Director at Diamond Health Care Solutions Ltd - Coventry

Thank you for the positive feedback. Our team members are dedicated to providing the best care possible, and your feedback motivates us to keep up with the highest standards of care. The care of our clients are a top priority.

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Review from Bhupinder S (Son of Client) published on 22 November 2024 Submitted via Website
Overall Experience

The Manager and her team were fantastic, providing genuine, responsive, and highly attentive care to my father who has severe anxiety. Highly recommend. She is also very flexible and responsive to our needs and able to adapt as needed.

Reply from NADINE NDONGA, Company Director at Diamond Health Care Solutions Ltd - Coventry

Thank you for your feedback. I am delighted with the acknowledgement. Your feedback means a lot to the company. The staff will continue to deliver safe and compassionate care to our vulnerable people in the community. Your care is our priority.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Diamond Health Care Solutions Ltd - Coventry.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Diamond Health Care Solutions Ltd - Coventry.

Meet the Team (6)

Nadine Ndonga Job Title: Registered Manager Joined: 2023
Nadine Ndonga

The registered manager of Diamond Health Care Solutions is also a registered nurse in the UK who has the qualities and skills to cater for vulnerable people’s needs in the community, using a person-centred approach

Rebecca Wells Job Title: Care Coordinator Joined: 2025
Rebecca Wells

A vibrant and experienced care coordinator with lots of experience in this field

Satpal Rait Job Title: Care assistant Joined: 2024
Satpal Rait

She is very compassionate and time-conscious when it comes to attending her clients’ calls. She has more than 10 years of experience in care

Nadine Ndonga Job Title: Safeguarding lead Joined: 2024
Nadine Ndonga

Safeguarding is an important aspect in care. It is essential to ensure that service users are protected from harm and abuse.

Jamila Nassor Job Title: Care assistant Joined: 2025
Jamila Nassor

A very caring, loving and compassionate carer who takes great care when delivering care to people. She is committed to her job and treats everyone with dignity and respect.

Patience Ilevbare Job Title: Care assistant Joined: 2024
Patience Ilevbare

A dedicated live-in carer with a special touch. She goes the extra mile to deliver exceptional care. She has the skills to deliver 24-hour care to service users in their homes. From personal care, mild house chores, meal preparation, medication management, etc

Frequently Asked Questions about Diamond Health Care Solutions Ltd - Coventry

How many Carers does Diamond Health Care Solutions Ltd - Coventry employ?

Diamond Health Care Solutions Ltd - Coventry employs 10 carers.

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