Ivy Homecare Services Ltd

322, Grand Union Studios, Studio 1.04, Ladbroke Grove, London W10 5AD
Review Us
8.5 2 Reviews
  • Ivy Homecare Services Ltd, London
Welcome to Ivy Homecare, a trusted family-run care provider serving the Royal Borough of Kensington and Chelsea. Ivy Homecare is committed to delivering high-quality adult care that is compassionate, dependable, and transparent. Choosing care for a loved one is an important decision, and Ivy Homecare understands the need for reassurance, clarity, and consistency throughout the process. Every individual is listened to carefully, allowing care to be tailored to personal needs while promoting dignity, independence, and overall well-being. Families can feel confident knowing that care is delivered with respect, professionalism, and genuine consideration for each person’s unique circumstances. Excellence is central to all aspects of service delivery, with a strong focus on maintaining high professional standards while ensuring care remains warm and person-centred. Trust is developed through openness and clear communication, ensuring families remain informed and involved at every stage. Carers receive ongoing training and development to maintain up-to-date knowledge, skills, and best practice standards. Through continuous monitoring and service review, quality and safety are consistently strengthened to ensure dependable and effective care. The care team plays a vital role in the success of Ivy Homecare, with each member selected for experience, professionalism, and a genuine passion for supporting others. Compassion, empathy, and integrity are fundamental values reflected in daily practice. By building meaningful relationships and providing attentive, personalised support, carers help create a safe and nurturing environment where individuals feel valued, comfortable, and supported in their own homes.
Show Ivy Homecare Services Ltd on the Map

Care Provided by Ivy Homecare Services Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20.49 – £22.29

These prices are only a guideline, please contact Ivy Homecare Services Ltd to find out the exact price for your requirements.

Contact Ivy Homecare Services Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Ivy Homecare Services Ltd to get a personalised quote.

Good to Know

Owner

  • Ivy Homecare Services Ltd
  • Privately Owned

Person in Charge

  • Sadia Farah (Registered Manager )

Ivy Homecare Services Ltd Reviews (2)

8.5

Ivy Homecare Services Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Ivy Homecare Services Ltd has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Ivy Homecare Services Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from M A (Friend of Client) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team who support my friend at home have been absolutely wonderful. The carers are kind, reliable, and always treat him with dignity and respect.
They take the time to make sure he's comfortable and well looked after, and it's obvious they genuinely care, not just about the tasks but about
him as a person. Knowing he is safe and supported in his own home gives us real peace of mind.
I'm very grateful for the care and compassion they provide and would highly recommend this service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M D (Nephew of Client) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for a family member is a huge decision, but the team here made it so much easier. My uncle has been under their care for some time now, and what stands out most is the genuine warmth of the staff. They don't just 'do the job'; they take the time to actually get to know him, his
stories, and his preferences. It feels less like a facility and more like a community. Highly recommended for anyone looking for compassionate care for their loved ones.
Reply from Sadia Farah, Registered Manager at Ivy Homecare Services LtdThank you for your thoughtful and encouraging feedback. We understand how important the decision is when choosing care for a loved one, and were truly pleased that our team has been able to provide reassurance and support. It means a great deal to hear that our staffs warmth and commitment to building genuine relationships have made such a positive difference. Creating a community where residents feel valued, respected, and truly at home is always our goal. We appreciate your recommendation and your trust in our care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Ivy Homecare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Ivy Homecare Services Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Ivy Homecare Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Sadia Farah

Job Title: Director & Registered Manger Joined: 2024

Sadia is the director and registered manager.

Frequently Asked Questions about Ivy Homecare Services Ltd

How many Carers does Ivy Homecare Services Ltd employ?

Ivy Homecare Services Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ivy Homecare Services Ltd to verify any information. View our terms and conditions. Ivy Homecare Services Ltd has an Enhanced Service - more info.