Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Ivy Homecare Services Ltd

stars
stars 03 March 2026
The care team who support my friend at home have been absolutely wonderful. The carers are kind, reliable, and always treat him with dignity and respect. They take the time to make sure he's comfortable and well looked after, and it's obvious they genuinely care, not just about the tasks but about
him as a person. Knowing he is safe and supported in his own home gives us real peace of mind. I'm very grateful for the care and compassion they provide and would highly recommend this service.
Review from M A (Friend of Client/Service User)
stars
stars 09 February 2026
Choosing a care home for a family member is a huge decision, but the team here made it so much easier. My uncle has been under their care for some time now, and what stands out most is the genuine warmth of the staff. They don't just 'do the job'; they take the time to actually get to know him, his
stories, and his preferences. It feels less like a facility and more like a community. Highly recommended for anyone looking for compassionate care for their loved ones.
Review from M D (Nephew of Client/Service User)