Blossom Home Care West Essex and East Hertfordshire

Harlow Enterprise Hub, Kao Hockham Building, Harlow CM20 2NQ
Review Us
9.6 6 Reviews
  • Blossom Home Care West Essex and East Hertfordshire, Harlow
Blossom Home Care West Essex and East Hertfordshire provides reliable, effective and caring home care services.

Trained staff provide 50 minute minimum care visits and set visit times on time, every time.

Home care services include personal care like help showering and going to the toilet as well as help with household chores such as meal preparation, complex care, dementia care and live-in care.

Care Provided by Blossom Home Care West Essex and East Hertfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 50 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £36
  • Weekly Live-in Care Fees: £1700 – £1700

- No additional charges for extras (such as travel time, high demand time of day, weekends, medication administration or complex care). The price we quote is the price you will pay - no nasty surprises.
- 1.5 x rate for Bank Holidays and 2.0 x rate for Christmas Day

These prices are only a guideline, please contact Blossom Home Care West Essex and East Hertfordshire to find out the exact price for your requirements.

Contact Blossom Home Care West Essex and East Hertfordshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Blossom Home Care West Essex and East Hertfordshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Olivia Houlihan (Manager)

Blossom Home Care West Essex and East Hertfordshire Reviews (6)

9.6

Blossom Home Care West Essex and East Hertfordshire has a Review Score of 9.6 (9.550) out of 10, based on 6 reviews in the last 2 years.
Over all time Blossom Home Care West Essex and East Hertfordshire has 6 reviews.

Overall Experience
  • 6
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Date Published
  • 6
  • 5
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Reviewer Connection to Blossom Home Care West Essex and East Hertfordshire
  • 4
  • 1
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Total of 6, showing 1-6
Review from Kirsteen A (Daughter of Client) published on 7 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used Blossom Care for three months before my mum needed to move to a care home. Blossom Care made everything so easy and were so accommodating with the ever increasing hours we needed. The staff were amazing and helped my luk both physically and mentally at a time when it was a big change to her
living circumstances. The went above and beyond and were true angles every one of them. Thank you Blossom Care for all your help and love you gave my mum. Xxx
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Review from Ruth M (Daughter of Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first phone call with Olivia, I was confident that they would care for my elderly father in a professional and compassionate manner.
This was demonstrated every step of the way.
A thoughtful initial conversation with a detailed plan of care.
Daily visits from friendly, experienced carers
who my dad described as angels.
We will definitely be using Blossom again, when next required.
Thank you !
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Review from S B (Daughter of Client) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blossom Care have been amazing right from the very first phone call when I needed some advice and support. Staff are so friendly and reassuring. The home assessment was carried out really quickly and Care was put in place promptly.
All staff are fantastic and do an amazing job. I was able to go out
and completely relax knowing my mum was in the best hands.
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Review from R J (Daughter of Client) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blossom home care provided a professional yet personal in home service
My Father was cared for as an individual , with respect and kindness
We could rest easy knowing that his needs were being met daily by helpful, compassionate staff willing to go above and beyond to support dad in staying in his
own home
They even looked after his beloved dog!
I would highly recommend Blossom Home Care to anyone who is thinking of getting extra help to stay in their own home.
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Review from T A (Friend of Client) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi, My best friend is client. I wish to say blossom care is an outstanding and caring company of people. They have looked after my friend with upmost care, all her needs have been met. She is a happy to see all carers whenever they visit. She looks forward to her chat and nice meal.
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Review from David B (Son of Client) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my Mothers first care provider and we were quite apprehensive getting in some basic care for her once a day. We needn't have worried as everyone at Blossom Harlow/Epping are kind, courteous and friendly towards her. She only required someone to get her an evening meal but they are more than
happy to do other chores for her as well. She is over the moon with the care provided. We are very happy to continue to use Blossom for her daily care in the future. Many thanks to all the team
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Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for Blossom Home Care West Essex and East Hertfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Blossom Home Care West Essex and East Hertfordshire is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Blossom Home Care West Essex and East Hertfordshire is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

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Meet the Team (11)

Olivia

Olivia Houlihan

Job Title: Director and Registered Manager Joined: 2025

Olivia is the Director and Registered Manager of Blossom Home Care Harlow and Epping. She has worked within the NHS as a clinician and a Quality and Safety Lead for over a decade and is passionate about the transformative effect of good care.


Throughout her career, she has been guided by the principle that truly getting to know a person is just as important as understanding their physical needs.

Patrick

Patrick Houlihan

Job Title: Director Joined: 2025

Patrick is the Director of Blossom Home Care Harlow and Epping. Alongside his wife and Co-director Olivia he shares a commitment to delivering the highest quality of care to people living in Essex and Hertfordshire. Patrick has had over a decade's experience in delivering individualised financial planning for private clients and is passionate about the value of a person-centred approach.

Victoria

Victoria Ebsworth

Job Title: Deputy Manager Joined: 2025

Victoria is highly experienced and dedicated Manager with over 25 years of expertise in the healthcare sector, managing and leading care teams to deliver exceptional care to vulnerable individuals across a range of services, including residential, domiciliary, and nursing care. She is skilled in developing care plans, ensuring regulatory compliance, and promoting the well-being and dignity of service users.

Vanessa

Vanessa Garrett

Job Title: Carer Joined: 2025

Vanessa is an experienced carer who has worked in care roles since her late teens. She has long-term lived experience as a voluntary carer for a family member. Prior to joining Blossom Home Care she specialised in providing care for those on the end-of-life pathway at Princess Alexandra Hospital. Vanessa is passionate about learning fresh skills and meeting new people and enjoys spending her spare time out and about, walking her dog and meeting friends.

Katie

Katie Noel

Job Title: Carer Joined: 2025

Katie has had over 20 years of experience in customer-facing roles, including hospitality, childcare, retail and hairdressing. She is an excellent communicator and maintains a calm and organised approach throughout her work.


She has combined her professional career with a long-term commitment as a volunteer at Re-engage, a charity which provides vital, life-enhancing social connections for older people. Her lived experience as a carer for a family friend has given her unique insight and empathy, which she brings to her role at Blossom.

Deborah

Deborah Woodall

Job Title: Carer Joined: 2025

Deborah joins Blossom from a background in reablement care, helping individuals on their journey to living safely and independently at home after a stay in hospital, an illness or a fall. She has also worked as a Teaching Assistant and as a Dental Nurse and works confidently and skilfully with clients, professionals and families.

Amelia

Amelia Edmunds

Job Title: Carer Joined: 2025

Amelia is a bubbly and cheerful carer who is extremely enthusiastic about her work. Ensuring other people's happiness is a priority for Amelia, and she loves to make sure.


Everyone is happy and content. She has lots of experience in care, both professionally and for a family member. She is thoughtful and always willing to help.

Sharon

Sharon Whitby

Job Title: Carer Joined: 2025

Sharon is an efficient and friendly carer with 20+years of success in customer-facing industries, including care, hospitality and the aviation industry. Sharon is skilled at accurately building rapport and working with clients to ensure care meets their needs and preferences. Her background in conducting risk assessments and maintaining fluid communication between social workers, GPS, OT and physios makes her such a valued member of the Blossom team

Jessica

Jessica Ray

Job Title: Carer Joined: 2026

Jessica is a highly organised and capable carer with years of experience working in care. She has skills and experience across a wide range of areas, including PEG-feeding, supporting people with cerebral palsy, Dementia care, Medication management, catheter care and communicating in British Sign Language. Jessica loves spending time with her family and her beloved dog when she isn’t at work.

Lucy

Lucy Watson

Job Title: Carer Joined: 2026

Lucy joins Blossom with more than 12 years in the NHS, supporting individuals as a Cancer Navigator. This role honed her abilities to manage emotional situations with calmness and respect, tailoring her approach to each individual’s unique journey. Her experience has emphasised the importance of resilience, confidence and maintaining professional boundaries, ensuring that those she works with feel valued and understood.

Behnam

Behnam Khosravi

Job Title: Carer Joined: 2026

compliance and team leadership. He is a skilled carer with a background as a Support Worker, ensuring the safety and well-being of adults through comprehensive care planning, risk assessments, and safeguarding protocols.

Frequently Asked Questions about Blossom Home Care West Essex and East Hertfordshire

What Type of Services does Blossom Home Care West Essex and East Hertfordshire offer?

Blossom Home Care West Essex and East Hertfordshire offers Home Care.

How many Carers does Blossom Home Care West Essex and East Hertfordshire employ?

Blossom Home Care West Essex and East Hertfordshire employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blossom Home Care West Essex and East Hertfordshire to verify any information. View our terms and conditions. Blossom Home Care West Essex and East Hertfordshire has an Enhanced Service - more info.