Saining Care Ltd

83 Princes Street, Edinburgh EH2 2ER
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9.2 8 Reviews
  • Saining Care Ltd, Edinburgh
Compassionate Home Care: Keep Your Loved One Safe & Happy at Home.

Worried about your loved one living alone? Saining Care offers personalised in-home care to support independence, dignity, and peace of mind, providing dedicated, compassionate caregivers who become like family.

•        Personalised Care Plans: Tailored to individual needs – hourly, daily, or live-in.
•        Expert Caregivers: Rigorously vetted, trained, and insured professionals.
•        Daily Living Support: Help with bathing, dressing, meals, household help and companionship.
•        Health Support: Medication reminders, mobility assistance.
•        Specialised Care: Experienced with dementia, post-operative, palliative, and chronic conditions.
•        Respite for Families: Give yourself a break, knowing they're in safe hands.

Don't wait. Experience the Saining Care difference.
Get Your FREE, No-Obligation Care Assessment Today!
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Care Provided by Saining Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £35
  • Weekly Live-in Care Fees: £1500 – £2500

These prices are only a guideline, please contact Saining Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Saining Care Ltd

Person in charge

  • Kerry McDonald (Manager)

Saining Care Ltd Reviews (8)

9.2

Saining Care Ltd has a Review Score of 9.2 (9.200) out of 10, based on 8 reviews in the last 2 years.
Over all time Saining Care Ltd has 8 reviews.

Overall Experience
  • 7
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  • 1
Date Published
  • 8
  • 4
  • 7
  • 8
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Reviewer Connection to Saining Care Ltd
  • 4
  • 2
  • 1
  • 1
Total of 8, showing 1-8
Review from Susan S (Friend of Client) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care provided for post operative 4 weeks excellent. Put together at short notice to enable hospital discharge, carer was flexible, friendly and 100% reliable. Community care same carer for most visits/helped my friend who was anxious and needed ointment applied to his eye twice daily. The carer was
good at problem solving and kept me informed of any issues. I would use this agency for my self if I have care needs in future, and I have high standards which were consistently exceeded. I would recommend them.
Reply from Silvia Esther Ekobo Idjabe, Director at Saining Care Ltd

We really appreciate your kind words and thoughtful feedback. We're delighted to hear that the care could be delivered at short notice and was of a high standards. Our aim is that our carers are able to support our clients both practically and emotionally during any recovery period. We truly appreciate your recommendation and the trust you've placed in us, and we'd be honoured to support you again in the future if ever needed.

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Review from Jacqueline S (Mother of Client) published on 29 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
The worker upset my daughter on two occasions including screaming and shouting at her and using demeaning derogatory language to my daughter. The worker started turning up late frequently and sent random workers who would talk very fast and difficult to understand their dialect. It became clear this
agency staff had no experience with neuro divergent client or mental disorder client/mental health client from way they communicated and supported my daughter as they upset my daughter and myself with several bad experiences with their support worker. They need to train their staff
Reply from Silvia Esther Ekobo Idjabe, Director at Saining Care Ltd

Thank you for your feedback. Regretfully we were unable to provide your daughter with someone of a similar age with similar interests as per your request. We have attempted to reach out to you to find a solution but as of yet had no response.

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Review from Audrey J (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother had broken her wrist and I was due to go on holiday. I called Saining Care on the recommendation of a friend who rated them very highly. There was an immediate call back from a member of staff. We met and it was agreed that she would visit my mother for an hour every day and help where
needed. She was lovely,happy and friendly and the manager visited one day and was equally lovely. Saining Care gave me piece of mind whilst on holiday and both helped and cheered my mother up. I would not hesitate to recommend them .
Reply from Silvia Esther Ekobo Idjabe, Director at Saining Care Ltd

Thank you very much for your kind words! It was an absolute pleasure helping your mom while you were on holiday. I'm glad we could support you and your mom during that time.

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Review from Helen D (Daughter of Client) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I endorse all the other reviews as they describe our experience with Saining. They met with us at length at the start and listened carefully to my mother's needs. They were adaptable according to her changing circumstances & needs, following a rib fracture which led to a 5 week stay in an inappropriate
hospital setting which then effectively undermined my mother's independence & general state of health.
Saining consistently provided support with confidence-building companionship for which we are most grateful.
I wouldn't hesitate to recommend them for professional care and flexibility.
Reply from Kirsty Carbury, Manager at Saining Care Ltd

Thank you so much, we wish you and your all the best for the future

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Review from Fadela B (Client) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I used Saining Care's services last year for three months, and I am incredibly grateful for the support they provided. During this time, I needed assistance with washing my hair, showering, and laundry. The team was professional, thoughtful, and always ensured I was comfortable with how things were
done. They were curious, asking about my preferences and making sure I felt at ease throughout the entire process. Their kindness and excellent care helped me return to my baseline. I highly recommend Saining Care to anyone in need of compassionate and reliable assistance.
Reply from Silvia Esther Ekobo Idjabe, Director at Saining Care Ltd

We truly appreciate you taking the time to share your experience. It's wonderful to know that our team's care and attention helped you feel comfortable and supported during those months. Hearing that our approach made a difference to your daily life and recovery means a great deal to us. Thank you for your kind words and for recommending Saining Care.

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Review from Julie V (Client) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saining Care has been an excellent choice for me. I initially needed some post-operative care on returning home from the hospital, after having a total hip replacement. I live on my own, and anticipated finding some daily tasks were going to be a bit of a challenge. From the outset, Saining Care has
exceeded my expectations. From the first meeting to discuss my needs, they have been very professional, caring, friendly and engaging. Nothing has been too much trouble, from helping me with basic personal care, through to my ongoing physiotherapy. I have made a brilliant recovery, and I put it down to the consistent, punctual, kind and thoughtful approach of the manager. Her positivity and continual assessment of my progress have helped enormously, always engaging with the next goal of what I need to achieve physically. In doing so, she has also helped me to gain confidence. I really appreciate the quality of the care I have had, and would not hesitate to use them again.
Reply from Kirsty Carbury, Manager at Saining Care Ltd

Thank you so much for your kind words. It is a pleasure to work with you and getting to watch how far you have progressed.

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Review from Wilma M (Daughter of Client) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saining Care provided excellent urgent respite care for my 92-year-old mum. My uncle highly recommended them and they exceeded our expectations in terms of their responsiveness, the quality of care provided, and their ability to make my mum feel comfortable.
Their kindness, genuine interest in Mum
and willingness to make the time enjoyable and stimulating were impeccable. It was a very professional service that I would not hesitate to use in the future, and I would wholeheartedly recommend it.
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Review from Marj F (Daughter of Client) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Saining Care has been transformational for my dad. From being a rather sad 95-year-old he has been rejuvenated by the genuine care and friendship of the two carers who visit him. The consistency of the same people, the interest not only in his condition but in him as a person and the kindness has been
exemplary. I have already referred my aunt who had a similarly good experience and would unhesitatingly recommend it to anyone seeking such services.
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Current Review Score: 9.2 (9.200)

Overview of Review Score

The Review Score of 9.2 (9.200) out of 10 for Saining Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Saining Care Ltd is calculated as follows: ( (42 Excellents x 5) + (6 Very Poors x 1) ) ÷ 48 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Saining Care Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Saining Care Ltd

What Type of Services does Saining Care Ltd offer?

Saining Care Ltd offers Home Care.

How many Carers does Saining Care Ltd employ?

Saining Care Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Saining Care Ltd to verify any information. View our terms and conditions. Saining Care Ltd has an Enhanced Service - more info.