Radfield Home Care Watford & Borehamwood

Hille Business Centre, 132a St Albans Road, Watford WD24 4AE
Review Us
9.4 5 Reviews
  • Radfield Home Care Watford & Borehamwood, Watford
Dedicated to high-quality care, Radfield Home Care Watford & Borehamwood offers visiting and live-in care services that include personal care, housework, meal preparation, and respite care.

Each bespoke care plan is designed to meet the individual needs of clients, delivered by professional and compassionate Care Professionals. As a Top 20 Home Care group and winner of “Outstanding Home Care Group of the Year” at the 2023 Home Care Awards, Radfield Home Care excels due to its exceptional team. For more details, the team is ready to discuss your needs and provide necessary support.

Show Radfield Home Care Watford & Borehamwood on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £32

Charge prices are tailored to customers, following care consultation.

These prices are only a guideline, please contact Radfield Home Care Watford & Borehamwood to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Natasha Marsh (Manager)

Radfield Home Care Watford & Borehamwood Reviews (5)

9.4

Radfield Home Care Watford & Borehamwood has a Review Score of 9.4 (9.362) out of 10, based on 5 reviews in the last 2 years. Over all time Radfield Home Care Watford & Borehamwood has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
4
5
5
0

Review from Geraldine M (Client) published on 11 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended the lunch and activity club from February until the beginning of July. All staff were very welcoming, kind and helpful. It was a very enjoyable experience. The room was always beautiful set up and usually decorated to a theme, like VE DayThey was plenty of tea and coffee available and cakes
and fruit. A tasty lunch was served midway through.There were interesting activities to take part in e.g glass painting and decorating Easter Bonnets. Also a session of chair exercises was available. There were quizzes to be done and other paper and pencil games, as well as crosswords and word searches and colouring. Staff were all very pleasant, kind and helpful and we had some interesting conversations. It is a lovely club, unfortunately it was more than I could afford to pay.

Reply from Lavanya Gamsani, Director at Radfield Home Care Watford & Borehamwood

Thank you so much for your kind words about the Adult Day Centre Lunch and Activity Club. We're really glad you enjoyed the activities, lunches, and conversations, it means a lot to receive such positive feedback.We completely understand your concerns about the cost and truly appreciate your honesty. You're always welcome back, and we hope to see you again in the future.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Karen B (Client) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Radfield Home Care Borehamwood and Watford enough. The care provided is exemplary and the staff all go many extra miles than expected. I attended their daycare session from March to July 2025 and I'd particularly like to thank the activities coordinator, for her excellent planning for
different things to do each week. Radfield staff are most definitely caring, helpful and supportive. I must once again praise them and all they do for their clients. Thank you!

Reply from Lavanya Gamsani, Director at Radfield Home Care Watford & Borehamwood

Thank you so much for taking the time to leave a review for Radfield Home Care Watford & Borehamwood. Your thoughtful feedback is truly appreciated and means a great deal to our whole team.We're passionate about delivering compassionate, high-quality care, and it's always encouraging to know that our efforts make a positive difference.Please don't hesitate to reach out if there's ever anything more we can do for you or your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sham K (Mother of Client) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this company for their service! I recently arranged home help for my mother and they have so far been brilliant. Really takes time to understand and helped my mother with home help and personal support. Lovely lady, very kind and approachable. Thank you for making a difference.

Reply from Lavanya Gamsani, Director at Radfield Home Care Watford & Borehamwood

Thank you so much for taking the time to leave a review for Radfield Home Care Watford & Borehamwood. Your thoughtful feedback is truly appreciated and means a great deal to our whole team.We're passionate about delivering compassionate, high-quality care, and it's always encouraging to know that our efforts make a positive difference.Please don't hesitate to reach out if there's ever anything more we can do for you or your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rue G (Daughter of Client) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to share my heartfelt appreciation for the exceptional care provided to my father, who is living with vascular dementia, episodes of delirium, and other life-limiting conditions, including significant mobility challenges. The level of sensitivity, understanding, and consistency shown by the care
team is outstanding. They have taken the time to learn his mannerisms and quirks, treating him with deep respect and dignity. Their presence in the mornings offers me vital respite and peace of mind, knowing he is in safe, trusted hands. The team also supports us as a family, going above and beyond to ensure we feel reassured and included in his care. This service not only lifts the burden but brings genuine comfort to a challenging situation. We are truly grateful for the professionalism, kindness, and dedication that makes such a difference to our lives each day.

Reply from Lavanya Gamsani, Director at Radfield Home Care Watford & Borehamwood

Thank you so much for your heartfelt message. We were genuinely touched by your kind words and are deeply grateful that you took the time to share your experience.It truly means a lot to the whole team to know that the care and support we provide have made such a positive difference to both your father and your family. Supporting individuals with complex needs while also ensuring their families feel included and reassured is at the heart of what we do.We're especially pleased to hear that our team's presence brings you peace of mind and comfort during what we understand can be a very difficult time. Your appreciation is not only encouraging but also a powerful reminder of why we are so committed to this work.Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D S (Son of Client) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Radfield Home Care provided exceptional care for my mother in late December this year. As I have Lasting Power of Attorney for my mother's health and welfare, I was especially grateful for the Manager contacting me with regular updates on my mother's wellbeing. I'm also grateful for her diplomacy in
dealing with all of my mother's requests. Overall, I was pleased with the professionalism and high quality of service that the Manager delivered and would have no hesitation in recommending her company.

Reply from Lavanya Gamsani, Director at Radfield Home Care Watford & Borehamwood

Thank you so much for your kind words and for taking the time to leave us a review. We're so pleased to hear that you had a positive experience with our home care services. Providing quality care and ensuring your peace of mind is our top priority, so it's wonderful to know that we've been able to meet your expectations. If there's anything more, we can do to support you or improve your experience, please don't hesitate to get in touch. We look forward to continuing to assist you and your loved ones.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.362)

Overview of Review Score

The Review Score of 9.4 (9.362) out of 10 for Radfield Home Care Watford & Borehamwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Radfield Home Care Watford & Borehamwood is calculated as follows: ( (25 Excellents x 5) + (4 Goods x 4) ) ÷ 29 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Watford & Borehamwood is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (8)

Meet the Team (2)

Lavanya

Lavanya Gamsani

Job Title: Owner / Director

Joined: 2023

Lavanya leads the Radfield Home Care Watford & Borehamwood office and is driven by a passion for assisting others with empathy and compassion. In 2023, Lavanya made the decision to move to the social care sector with the intention of making meaningful contributions to her local communities.


Experienced in IT project management in the banking sector, and in leadership as the owner of several restaurants, Lavanya possesses a wealth of experience supporting clients and adhering to high standards. Lavanya now devotes her time to delivering exceptional home care services.


With a track record of prioritising customer satisfaction, Lavanya brings a strong client-focused mindset, ensuring services are tailored to meet and exceed clients’ needs and expectations.

Praveen

Praveen Kondapally

Job Title: Owner / Director

Joined: 2023

Praveen is co-owner of the Radfield Home Care Watford & Borehamwood office, providing quality care services to the local area. An experienced business professional, Praveen uses his expertise in business management to lead and motivate his team to provide outstanding home care services.


Motivated by his own personal experiences with care, Praveen is committed to providing reliable care at home.


Prior to launching his Radfield Home Care office, Praveen had over a decade of experience supporting customers and running restaurants. This experience has given Praveen a unique understanding of how important great customer service is, not only for the clients but for establishing Radfield Home Care as a provider of top-quality care.

Frequently Asked Questions about Radfield Home Care Watford & Borehamwood

What Type of Services does Radfield Home Care Watford & Borehamwood offer?

Radfield Home Care Watford & Borehamwood offers Home Care.

How many Carers does Radfield Home Care Watford & Borehamwood employ?

Radfield Home Care Watford & Borehamwood employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Watford & Borehamwood to verify any information. View our terms and conditions. Radfield Home Care Watford & Borehamwood has an Enhanced Service - more info.