Anchorpoint Home Care

44 Hooe Road, Plymouth PL9 9RG
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8.0 1 Review
  • Anchorpoint Home Care, Plymouth
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Care Provided

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Coastal Homecare Services Ltd

Person in charge

  • Sian Kunene (Manager)
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Anchorpoint Home Care Reviews (1)

8.0

Anchorpoint Home Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Anchorpoint Home Care has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Anchorpoint Home Care
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Total of 1, showing 1-1
Review from Gina H (Daughter of Client) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you're looking for support for an elderly relative, I would highly recommend Anchorpoint Home Care. The managers have been very accommodating and supportive in providing a package of care that is tailored to mum's needs. The manager is highly qualified and her knowledge and expertise has ensured
mum has felt confident and reassured. Mum has benefitted from the continuity of seeing the same faces each day and carers who know her and are willing to spend time with her. Dad has also benefitted from the respite this has offered. Both respond quickly to emails and will do what they can to meet requests for additional care. Anchorpoint offers the personal service that larger organisations are unable to. Finally, I would advocate the team's trustworthiness and credibility, something that is essential when caring for the elderly. Anchorpoint provide peace of mind if you are a caring for a loved one.
Reply from Antony Pugh, Owner at Anchorpoint Home Care

Thank you so much for your kind words. Were delighted to hear that both your mum and dad are benefitting from the care and support we provide. Continuity and a personal service are at the heart of what we do, so its wonderful to know this has given your family confidence and peace of mind. We truly value your feedback and will continue doing all we can to support you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Anchorpoint Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Anchorpoint Home Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Anchorpoint Home Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Anchorpoint Home Care

What Type of Services does Anchorpoint Home Care offer?

Anchorpoint Home Care offers Home Care.

How many Carers does Anchorpoint Home Care employ?

Anchorpoint Home Care employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Anchorpoint Home Care to verify any information. View our terms and conditions. Anchorpoint Home Care has an Basic Service - more info.