First Active 365 Homecare

I have been using First Active 365 for over a year now to provide in fill cover for my client and have found them to be reliable and responsive to urgent cover requests.

Staff are knowledgeable and responsive to my client's care needs.

I have been working with memory and dauglas and it's been great and helpful a lot , this actually gives me some time to get other things done , working with special needs children needs understanding and patience and this feels great with dauglas and memory and all the team thank you for your help and support

Execellent service provided always using a person centered approach with my grandson encourages independence and always goes above and beyond.my grandson is listen to and respected by all.members of the team always.

First Active agency have been wonderful to work with. The team has always tried their best in providing the best care possible for my daughter. Always understanding and always valued my opinion on my daughter's needs. Over the pass 2 years they have become a important part of not only my daughter's life but mine also. I wanted to give a shout out to Reiss, Callum and Jane who have always been available and helped me when ever I needed them. Thank you.

I have been very pleased with the professional service that has been provided to us by First Active 365 Homecare. The management have been excellent in taking time to understand our son's needs, develop clear care plans and have involved us in selecting carers with the right skills and temperament to support our son. I have found the staff approachable, friendly and willing to help. Pridget is fantastic with our son. She is patient, kind and capable. Our son is happy and well cared for. I feel confident in the service we have received and would highly recommend them.

We really appreciate his help and kindness

We are really happy with the care my daughter receives. Since the management has changed, everything has improved so much - communication is better, any concerns are dealt with quickly, and the team have been very helpful and supportive.

Most importantly, my daughter (the service user) is genuinely happy and comfortable with her care, which means everything to us as a family. We finally feel listened to and confident that she is being well looked after. Thank you to the whole team for the care, kindness and consistency you provide.

I've found the agency to be very professional and responsive. Communication is excellent, and they've taken the time to understand what kind of support works best for my daughter. The carers have been good and treat my daughter with kindness and respect. The management are very good at hearing feedback and acting on it. Overall, I'm pleased with the service.

I have worked with First Active for some months this year to establish a team to support my client. At all times, they have been responsive, positive and practical. The standard of candidates has been consistently high and the oversight of the package by their management team is second to none. As an experienced case manager, this is not always the norm, and First Active has restored my faith in care providers.

The carers are respectful, patient, and genuinely care about the Client's wellbeing. It's been reassuring to see such consistency and compassion in the service provided. I would definitely recommend First Active 365 to anyone looking for reliable and person-centred care.

This service has provided me with some really caring, professional, and friendly support workers. The brilliant work of my case managers, Adam, and Callum in organising this care has made an invaluable, positive difference to my life where I feel looked after and more importantly, less lonely.

We've been using First Active to support our child who has cerebral palsy, and I honestly couldn't recommend them more. The communication is excellent, they genuinely care not just about our child but about the whole family, and the staff are always kind, reliable and professional. It's clear that the carers themselves are well looked after by the company too, which makes such a difference to the quality of care we receive.

Very satisfied with the service. Just whole different level to previous carer we had. Carer arrives early every day, is very kind and offers any advice he feels may help. Let's me know when I come home if there is anything he was concerned with during that day. Same person comes every day which has vastly helped the person being cared for who finds it difficult to cope with different people every day. Patient is much more calmer and relaxed. This agency take him out every day, whether it be on the bus or around local area in a wheelchair. Very pleased.

Overall, we are really happy we moved to this agency, they are reliable, compassionate, and are committed to providing great care for our son and us a family.

Amazing Carers , all staff are lovely and caring . Couldn't ask for a nicer team , they are all extremely good with my little boy . Never had any problems and we are extremely grateful to have them to help us keep our little man safe . Thank you

One Client has stated, ' My support is uplifting my outlook on my Rehabilitation!'

I am happy with the Rehab Assistant from First Active 365 taking my client to the gym and spending meaningful time. This enables my client recovering from brain injury to gain confidence, manage fatigue and progress in rehab.

My mum has Lewy Body Dementia and has had a hip replacement. At 90 she is not easy to deal with. The carers have treated her with empathy and dignity.

Honestly hands down one of the best care companies I've come across, they're confident, reliable always on hand, they've made me feel 100% positive in their abilities as a company, the management, the clinical team and the carers are just so amazing. They have gone completely above and beyond for me and my family. There is someone available for anything you need 24/7, I would highly recommend them to everyone, they're an unbelievable team of people they make you feel so at ease.