Angels Healthcare Tyne & Wear

Kymel House, Boker Lane, East Boldon NE36 0RY
Review Us
9.0 3 Reviews
  • Angels Healthcare Tyne & Wear, East Boldon
Angels Healthcare Tyne & Wear provides quality care and support in people 's own homes.

Home care includes personal care (such as assistance showering, going to the toilet etc), help with daily chores such as preparing meals, shopping, complex care etc.

Trained staff give people the care they need with dignity and respect.

Angels Healthcare have been delivering high quality care since 2003. They understand that every family’s needs are unique. As a family-run business, a personalised approach to home care is always taken, ensuring loved ones receive the right level of support while keeping family & friends involved every step of the way.

Whether it’s personal care, or more specialised support, working with you to create a care plan that truly fits.

Have you been wondering…

- How to ensure loved ones get the support they need while maintaining their independence?
- What home care options are available?
- How to choose the best support available
- Are there funding options that could help with the cost of care?

If any of these questions are familiar, Angels Healthcare are here to help. Get in touch for a friendly, no-obligation chat about support for your family.

Call today or send a message to learn more!
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Care Provided by Angels Healthcare Tyne & Wear

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.96 – £30

We accept clients who use direct payments.
We do not at present offer live in care.

These prices are only a guideline, please contact Angels Healthcare Tyne & Wear to find out the exact price for your requirements.

Contact Angels Healthcare Tyne & Wear to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Angels Healthcare Tyne & Wear to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Jill Church (Registered Manager)

Angels Healthcare Tyne & Wear Reviews (3)

9.0

Angels Healthcare Tyne & Wear has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Angels Healthcare Tyne & Wear has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Angels Healthcare Tyne & Wear
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Lorna M (Friend of Client) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care and treatment my dear friend has been receiving from Angel Health care. They have all gone above and beyond. I would definitely recommend them. Nothing is too much trouble, everything is done in a caring way.
After experiencing another care company, I can only say thank goodness
we found out about this company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jacey H (Daughter of Client) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a very difficult experience with a local care provider, as a family, we made the choice to go with Angels Healthcare. This company believes in the 'mission' to deliver 'high quality care' at home, especially with specific needs.
There is no issues with language barriers, who is arriving on a
day to day basis, all carers are well presented, such as uniform, aprons, gloves, mask and hair tied back, most of all cleanliness. Procedures are explained, along with taking time with dad. Management go over and beyond within your own home. Highly recommend.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jean M (Client) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The girls that come are all very pleasant, and help me to get dressed and bring breakfast; without their help I would not be able to get ready. I enjoy the chat before they leave.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Angels Healthcare Tyne & Wear is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Angels Healthcare Tyne & Wear is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Angels Healthcare Tyne & Wear is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Jill

Jill Church

Job Title: Registered Manager Joined: 1988

Qualified as a General & Paediatric Nurse in 1988. Grew up in West Boldon & moved to Manchester & then Solihull. Realising that there was a demand for high quality home care I started Angels Healthcare in 2003. Recently returning to the North East, Angels Healthcare Tyne & Wear was founded in 2024.

Frequently Asked Questions about Angels Healthcare Tyne & Wear

What Type of Services does Angels Healthcare Tyne & Wear offer?

Angels Healthcare Tyne & Wear offers Home Care.

How many Carers does Angels Healthcare Tyne & Wear employ?

Angels Healthcare Tyne & Wear employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Angels Healthcare Tyne & Wear to verify any information. View our terms and conditions. Angels Healthcare Tyne & Wear has an Enhanced Service - more info.