Home Care Providers Owned by Angels Healthcare Ltd
9.3
Group Review Score
(the average from all locations with a review score)
Angels Healthcare Ltd Locations (2)
Angels Healthcare Birmingham
9.7
23 reviews
Enterprise Centre, 1 Hedingham Grove, Chelmsley Wood, Birmingham B37 7TP
"We are very pleased with all the staff that our mum has had contact with. They were all very friendly and helpful on one particular…" Read all 23 reviews
Angels Healthcare is a provider of quality care services, reaching out to those members of the community who need extra assistance in order to enable them to remain independent whilst enjoying the comfort and privacy of their own homes. Starting in… Read more about Angels Healthcare Birmingham
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £25 / hour
Angels Healthcare Tyne & Wear
9.0
3 reviews
Kymel House, Boker Lane, East Boldon NE36 0RY
"I cannot fault the care and treatment my dear friend has been receiving from Angel Health care. They have all gone above and beyond. I…" Read all 3 reviews
Angels Healthcare Tyne & Wear provides quality care and support in people 's own homes. Home care includes personal care (such as assistance showering, going to the toilet etc), help with daily chores such as preparing meals, shopping, complex care… Read more about Angels Healthcare Tyne & Wear
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £24.96 / hour
Angels Healthcare Ltd Reviews (26)
9.3
Angels Healthcare Ltd has a Group Review Score of 9.3 (9.329) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Angels Healthcare Ltd must have a Review Score.
Review of
Angels Healthcare Tyne & Wear
from Lorna M (Friend of Client) published on 25 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault the care and treatment my dear friend has been receiving from Angel Health care. They have all gone above and beyond. I would definitely recommend them. Nothing is too much trouble, everything is done in a caring way.
After experiencing another care company, I can only say thank goodness
After experiencing another care company, I can only say thank goodness
we found out about this company.
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Review of
Angels Healthcare Tyne & Wear
from Jacey H (Daughter of Client) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After a very difficult experience with a local care provider, as a family, we made the choice to go with Angels Healthcare. This company believes in the 'mission' to deliver 'high quality care' at home, especially with specific needs.
There is no issues with language barriers, who is arriving on a
There is no issues with language barriers, who is arriving on a
day to day basis, all carers are well presented, such as uniform, aprons, gloves, mask and hair tied back, most of all cleanliness. Procedures are explained, along with taking time with dad. Management go over and beyond within your own home. Highly recommend.
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Review of
Angels Healthcare Birmingham
from Julie A (Daughter of Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very pleased with all the staff that our mum has had contact with. They were all very friendly and helpful on one particular occasion. Our mum took a tumble, I called angels to see if anyone was able to go round a little earlier, and within about 10 minutes, someone turned up. So impressed.
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Review of
Angels Healthcare Birmingham
from L N (Daughter of Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I spent a long time looking at agencies and contacting them before deciding on Angel Healthcare. They were very friendly in the phone and came out quickly to visit my mum.
All the carers who enable her to stay in her own home.
All the carers who enable her to stay in her own home.
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Review of
Angels Healthcare Tyne & Wear
from Jean M (Client) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The girls that come are all very pleasant, and help me to get dressed and bring breakfast; without their help I would not be able to get ready. I enjoy the chat before they leave.
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Review of
Angels Healthcare Birmingham
from D O (Daughter of Client) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great staff and service provided for my mum who has dementia and is housebound.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for this review we are delighted to hear that you are happy with the service provided.
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Review of
Angels Healthcare Birmingham
from Christine W (Daughter of Client) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with all the staff. Kind and caring, easy to please. Mum seems happy with all the staff.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for this kind review , we are so pleased to hear that mom is happy with the service we provide.
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Review of
Angels Healthcare Birmingham
from Stuart D (Son of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
'Angels' really describes all the people from this company that my father has had providing his care since early June. He has just said "all the girls feel like family" when I asked him for his input into this review!
He did have initial reservations about strangers going into his house when he was
He did have initial reservations about strangers going into his house when he was
discharged from stroke rehab back to home care, but the Angels soon allayed those with their cheerful helpfulness.
I was made aware that all staff are vetted and undertake various training qualifications if they don't already have. This is before they are put onto rotas to attend to clients and you can really see it with how they treat people, as well as how they are as 'Angels'.
I am so glad the company were assigned to help him, and I will definitely, definitely continue to use their care.
I was made aware that all staff are vetted and undertake various training qualifications if they don't already have. This is before they are put onto rotas to attend to clients and you can really see it with how they treat people, as well as how they are as 'Angels'.
I am so glad the company were assigned to help him, and I will definitely, definitely continue to use their care.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you so much for this lovely review , we are so happy to hear how well the carers are doing & meeting your dad's needs. Thank you
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Review of
Angels Healthcare Birmingham
from George K (Son of Client) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Easy to organise. Great staff who quickly understood our requirements.
Staff arrived and were able to assist my elderly mother with day to day requirements.
Very kind staff who could not do enough when visiting.
Staff arrived and were able to assist my elderly mother with day to day requirements.
Very kind staff who could not do enough when visiting.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for leaving us a review , we are over the moon to here you are happy with the service we provided Thank you x
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Review of
Angels Healthcare Birmingham
from T B (Sister of Client) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Review went well.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for your review ,happy we are providing your family member with a service they enjoy x
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Review of
Angels Healthcare Birmingham
from Kerry G (Daughter of Client) published on 19 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cannot fault the care team involved in my father's care. They are professional, trustworthy, and so very caring. They treat my father with the utmost respect, compassion, and always place his dignity as their main priority. It's so comforting to know that my father is safe and completely taken care
of. An outstanding team.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you so much for this review. We are so happy to hear that we meet your expectations in the delivery of your dads care .
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Review of
Angels Healthcare Birmingham
from Shirley B (Wife of Client) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have a good team of care providers and are very happy with what they do. We get on with every one of the team and would like to thank them all for the good job they do.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for the review, we appreciate your feedback and we are happy to hear that you get on with the team. Thank you.
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Review of
Angels Healthcare Birmingham
from Sheila B (Client) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I find them very helpful and I'm happy with them all.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for the review, we appreciate the feedback and we are glad you are happy with the service we provide. Thank you.
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Review of
Angels Healthcare Birmingham
from Lynette W (Daughter of Client) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very happy with Mum's care. The girls are all very good with Mum and treat her with kindness. It is reassuring to us that we know she is being well looked after when we are not home. We couldn't cope without Angels Healthcare.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for a lovely review, it's good to hear that you are happy with the care agency and care staff.
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Review of
Angels Healthcare Birmingham
from Dennis F (Husband of Client) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the care we received, plus the happy carers who are always pleasant.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for a lovely review its a pleasure looking after you wife.
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Review of
Angels Healthcare Birmingham
from L B (Daughter of Client) published on 12 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I had a lovely young lady visit my mom last week and she went above and beyond for her even with the smallest tasks, my mom felt so comfortable as she hasn't had carers for very long so was very unsettled for a while, this young lady has left her with so much confidence in carers especially at a young
age she was very professional and sympathetic and had great intelligence and advice as to what would be best for my mom.
Brilliant company and brilliant carers.
Brilliant company and brilliant carers.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for a lovely review. We are over the moon that you are happy with the care and support that you receive from Angels.
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Review of
Angels Healthcare Birmingham
from Coleen W (Client) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers are always polite, cheerful, helpful and respectful.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for your review. We are pleased that you are happy with our carers.
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Review of
Angels Healthcare Birmingham
from C S (Husband of Client) published on 28 April 2023 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
The carers are good and provide good care and conversations, but the management is non-caring and non-cooperative. They don't like to discuss queries. They have no commitment to well-being, sympathy, empathy, compassion, understanding, or communication skills, and do not seem to understand two-way conversations
to resolve queries/issues you may have.
Reply from Jill Church, Owner at Angels Healthcare BirminghamIn over 20 years of business, we have only given notice to 3 clients. We never take such a decision lightly nor without prior discussions with the client.
Unfortunately despite this, we as a company have made the decision to cancel your care with 4 weeks' notice which gives you the time to find an alternative agency which you haven’t used previously.
Unfortunately despite this, we as a company have made the decision to cancel your care with 4 weeks' notice which gives you the time to find an alternative agency which you haven’t used previously.
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Review of
Angels Healthcare Birmingham
from Brian R (Client) assisted by family/friend published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers have been very friendly towards us and shown dignity with approach. We look forward to their visits and conversation.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for your feedback we appreciate your kind comments.
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Review of
Angels Healthcare Birmingham
from A B (Daughter of Client) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I like the continuity the Angels bring to my mum. Every Angel is polite and caring. They follow the same work ethos. Angels work in harmony with each other. Thank you.
Reply from Alison Leek, Manager at Angels Healthcare BirminghamThank you for such a nice review, we will ensure all the girls are informed.
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Frequently Asked Questions about Angels Healthcare Ltd
Costs for home care providers owned by Angels Healthcare Ltd
Average costs for home care provided by Angels Healthcare Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Angels Healthcare Ltd, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £24.98 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Angels Healthcare Ltd own?
Angels Healthcare Ltd own 2 Agencies.
Which Angels Healthcare Ltd Agencies have the highest review score?
Angels Healthcare Birmingham & Angels Healthcare Tyne & Wear have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Angels Healthcare Ltd to verify any information. View our terms and conditions. Angels Healthcare Ltd has an Enhanced Service – more info.