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Angels Healthcare Birmingham

Enterprise Centre, 1 Hedingham Grove, Chelmsley Wood, Birmingham B37 7TP
Angels Healthcare Birmingham, Birmingham
Angels Healthcare Birmingham, Birmingham
Angels Healthcare Birmingham, Birmingham

Angels Healthcare is a provider of quality care services, reaching out to those members of the community who need extra assistance in order to enable them to remain independent whilst enjoying the comfort and privacy of their own homes.

Starting in 2003 & now employing over 40 staff who provide care to the people of Solihull & North Warwickshire, the team are based in Chelmsley Wood, which is easily accessible by...  

Care Provided by Angels Healthcare Birmingham

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £30
Taking on direct payments service users for Birmingham, Warwickshire & solihull

Please contact the office for more information

The price(s) shown are provided by the agency. Contact Angels Healthcare Birmingham for full pricing details and T&Cs.

Contact Angels Healthcare Birmingham to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • JILL CHURCH (Manager)

Angels Healthcare Birmingham Reviews (26)

9.7

Angels Healthcare Birmingham has a Review Score of 9.7 (9.706) out of 10, based on 15 reviews in the last 2 years. Over all time Angels Healthcare Birmingham has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from Karen S (Daughter of Client) published on 13 May 2026 Submitted via Postal Card
Overall Experience
Care for my dad is always of a high standard with some of the carers going above and beyond. Always at hand to support or receive any concerns.

The staff are worth their weight in gold and I can't thank them enough as they have made not only dad's life easier/better but mine too knowing he is being well cared for.

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Review from Jackie F (Daughter of Client) published on 13 May 2026 Submitted via Postal Card
Overall Experience
Angels Healthcare continue to provide an excellent service for my mother. The staff are polite and friendly. The office is available for queries or required changes. They implement promptly.

Overall the service provided is excellent and I would recommend the company.

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Review from Linda W (Wife of Client) published on 4 May 2026 Submitted via Postal Card
Overall Experience

The staff have been wonderful with their care and support for both my husband (the client) and myself as his wife nothing is too much trouble for them they have also been very flexible at times to accommodate appointments, i.e. hospital and day care.

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Review from Kerry G (Daughter of Client) published on 30 March 2026 Submitted via Website
Overall Experience

I honestly can't speak more highly of this agency. They cared for my father for 2 years, and right up until we lost him on 9th February 2026. From start to end, they came in every day with a smile, and they treated my dad with respect, dignity, kindness, and patience. They treated him as if he were their own father, and I mean that sincerely. As a family they gave us so much confidence in their abilities, so much so that we would happily leave dad alone with them whilst we went out. Angels staff honestly are incredible people, they cannot do enough for you, and they go above and beyond on a daily basis. Since my father's passing, they have remained in touch, and have visited my mother to check how she's doing. They came to dad's funeral and you could see how much they cared for my dad, and us all as a family. We are forever indebted to Angels for everything they have done, and I would highly recommend their services. They truly live up to their name - Angels.

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Review from L N (Daughter of Client) published on 13 March 2026 Submitted via Postal Card
Overall Experience

My mother was very reluctant to have carers at first. I wanted the carers to come in and assist with my mom's showering. At first, she was resistant, but she came to enjoy the company and help when needed. The carers are excellent. I have needed help with the financial side of my mom's care. The management have taken the trouble to help me with this. It is nice to have the support.

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Review from L N (Daughter of Client) published on 31 October 2025 Submitted via Postal Card
Overall Experience
I spent a long time looking at agencies and contacting them before deciding on Angel Healthcare. They were very friendly in the phone and came out quickly to visit my mum.

All the carers who enable her to stay in her own home.

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Review from D O (Daughter of Client) published on 14 August 2025 Submitted via Postal Card
Overall Experience

Great staff and service provided for my mum who has dementia and is housebound.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for this review we are delighted to hear that you are happy with the service provided.

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Review from Christine W (Daughter of Client) published on 31 July 2025 Submitted via Postal Card
Overall Experience

Very pleased with all the staff. Kind and caring, easy to please. Mum seems happy with all the staff.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for this kind review , we are so pleased to hear that mom is happy with the service we provide.

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Review from Stuart D (Son of Client) published on 24 July 2025 Submitted via Website
Overall Experience
'Angels' really describes all the people from this company that my father has had providing his care since early June. He has just said "all the girls feel like family" when I asked him for his input into this review!
He did have initial reservations about strangers going into his house when he was discharged from stroke rehab back to home care, but the Angels soon allayed those with their cheerful helpfulness.
I was made aware that all staff are vetted and undertake various training qualifications if they don't already have. This is before they are put onto rotas to attend to clients and you can really see it with how they treat people, as well as how they are as 'Angels'.

I am so glad the company were assigned to help him, and I will definitely, definitely continue to use their care.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you so much for this lovely review , we are so happy to hear how well the carers are doing & meeting your dad's needs. Thank you

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Review from George K (Son of Client) published on 19 May 2025 Submitted via Postal Card
Overall Experience
Easy to organise. Great staff who quickly understood our requirements.
Staff arrived and were able to assist my elderly mother with day to day requirements.

Very kind staff who could not do enough when visiting.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for leaving us a review , we are over the moon to here you are happy with the service we provided Thank you x

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Review from T B (Sister of Client) published on 10 April 2025 Submitted via Postal Card
Overall Experience

Review went well.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for your review ,happy we are providing your family member with a service they enjoy x

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Review from Shirley B (Wife of Client) published on 7 October 2024 Submitted via Postal Card
Overall Experience

We have a good team of care providers and are very happy with what they do. We get on with every one of the team and would like to thank them all for the good job they do.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for the review, we appreciate your feedback and we are happy to hear that you get on with the team. Thank you.

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Review from Sheila B (Client / Service User) published on 7 October 2024 Submitted via Postal Card
Overall Experience

I find them very helpful and I'm happy with them all.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for the review, we appreciate the feedback and we are glad you are happy with the service we provide. Thank you.

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Review from Lynette W (Daughter of Client) published on 2 October 2024 Submitted via Postal Card
Overall Experience

We are very happy with Mum's care. The girls are all very good with Mum and treat her with kindness. It is reassuring to us that we know she is being well looked after when we are not home. We couldn't cope without Angels Healthcare.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for a lovely review, it's good to hear that you are happy with the care agency and care staff.

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Review from Dennis F (Husband of Client) published on 2 October 2024 Submitted via Postal Card
Overall Experience

I am very happy with the care we received, plus the happy carers who are always pleasant.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for a lovely review its a pleasure looking after you wife.

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Review from L B (Daughter of Client) published on 12 June 2024 Submitted via Website
Overall Experience
I had a lovely young lady visit my mom last week and she went above and beyond for her even with the smallest tasks, my mom felt so comfortable as she hasn't had carers for very long so was very unsettled for a while, this young lady has left her with so much confidence in carers especially at a young age she was very professional and sympathetic and had great intelligence and advice as to what would be best for my mom.

Brilliant company and brilliant carers.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for a lovely review. We are over the moon that you are happy with the care and support that you receive from Angels.

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Review from Coleen W (Client / Service User) published on 15 February 2024 Submitted via Postal Card
Overall Experience

Carers are always polite, cheerful, helpful and respectful.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for your review. We are pleased that you are happy with our carers.

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Review from C S (Husband of Client) published on 28 April 2023 Submitted via Website
Overall Experience

The carers are good and provide good care and conversations, but the management is non-caring and non-cooperative. They don't like to discuss queries. They have no commitment to well-being, sympathy, empathy, compassion, understanding, or communication skills, and do not seem to understand two-way conversations to resolve queries/issues you may have.

Reply from Jill Church, Owner at Angels Healthcare Birmingham
In over 20 years of business, we have only given notice to 3 clients. We never take such a decision lightly nor without prior discussions with the client.

Unfortunately despite this, we as a company have made the decision to cancel your care with 4 weeks' notice which gives you the time to find an alternative agency which you haven’t used previously.

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Review from Brian R (Client / Service User) published on 27 June 2022 Submitted via Postal Card
Overall Experience

Carers have been very friendly towards us and shown dignity with approach. We look forward to their visits and conversation.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for your feedback we appreciate your kind comments.

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Review from A B (Daughter of Client) published on 14 June 2022 Submitted via Postal Card
Overall Experience

I like the continuity the Angels bring to my mum. Every Angel is polite and caring. They follow the same work ethos. Angels work in harmony with each other. Thank you.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for such a nice review, we will ensure all the girls are informed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 August 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Angels Healthcare Birmingham.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Angels Healthcare Birmingham.

Meet the Team (10)

Limara Houlston Job Title: Care Coordinator Joined: 2009
Limara Houlston

My name is Limara I have Been working for Angels since 2009 I started as a carer and progressed to a care co-ordinator for the last 6 years.

Kelly Britton Job Title: Senior Care Assistant Joined: 2012
Kelly Britton

I have been working at Angels Healthcare since 2012 as a senior care assistant

Margaret Dipple Job Title: Home Care Assistant Joined: 2023
Margaret Dipple

I have been working with Angels Healthcare since June 2023.

Emma Lewis Job Title: Home Care Assistant Joined: 2024
Emma Lewis

Hi I’m Emma I’m new to the team starting this year 2024.

Chelsea Waldron Job Title: Home Care Assistant Joined: 2021
Chelsea Waldron

Been a carer for Angels since June 2021.

Paula Mcgougan Job Title: Care Assistant Joined: 2018
Paula Mcgougan

Been working for Angels since March 2018.

Maxine Hall Job Title: Senior Care Assistant Joined: 2015
Maxine Hall

Hi, I’m Maxine I have been working as a senior with Angels Healthcare since December 2015.

Chantelle Smith Job Title: Senior Care Assistant Joined: 2020
Chantelle Smith

Hi, I’m Chantelle and have been with Angels as a senior home care assistant since May 2020.

Helen Shearman Job Title: Home Care Assistant Joined: 2021
Helen Shearman

Hi, I’m Helen I have been a care assistant with Angels since June 2021.

Marie Ford Job Title: Home Care Assistant Joined: 2023
Marie Ford

Hi I’m Marie I have been with Angels since March 2023.

Frequently Asked Questions about Angels Healthcare Birmingham

How many Carers does Angels Healthcare Birmingham employ?

Angels Healthcare Birmingham employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Angels Healthcare Birmingham to verify any information. View our terms and conditions. Angels Healthcare Birmingham has an Enhanced Service - more info.