Home Care Providers Owned by Angels Healthcare Ltd in West Midlands

Group Review Score

Only the locations & reviews in West Midlands for Angels Healthcare Ltd are being shown.

Angels Healthcare Ltd Locations in West Midlands (1)

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1 Home Care Providers owned by Angels Healthcare Ltd in West Midlands
Angels Healthcare Birmingham
Enterprise Centre, 1 Hedingham Grove, Chelmsley Wood, Birmingham B37 7TP
"Angels Healthcare continue to provide an excellent service for my mother. The staff are polite and friendly. The office is available for..."Read all 26 reviews
Visiting Care from £25 / hour

Angels Healthcare is a provider of quality care services, reaching out to those members of the community who need extra assistance in order to enable them to remain independent whilst enjoying the comfort... Read more

Care Provided
  • Dementia
  • Visiting Care

Angels Healthcare Ltd Reviews in West Midlands (27)

9.6

Angels Healthcare Ltd has a Group Review Score of 9.6 (9.646) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Angels Healthcare Ltd must have a Review Score.

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Showing 27 reviews matching selected criteria
Review of Angels Healthcare Birmingham from Karen S (Daughter of Client) published on 13 May 2026 Submitted via Postal Card
Overall Experience
Care for my dad is always of a high standard with some of the carers going above and beyond. Always at hand to support or receive any concerns.

The staff are worth their weight in gold and I can't thank them enough as they have made not only dad's life easier/better but mine too knowing he is being well cared for.

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Review of Angels Healthcare Birmingham from Jackie F (Daughter of Client) published on 13 May 2026 Submitted via Postal Card
Overall Experience
Angels Healthcare continue to provide an excellent service for my mother. The staff are polite and friendly. The office is available for queries or required changes. They implement promptly.

Overall the service provided is excellent and I would recommend the company.

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Review of Angels Healthcare Birmingham from Linda W (Wife of Client) published on 4 May 2026 Submitted via Postal Card
Overall Experience

The staff have been wonderful with their care and support for both my husband (the client) and myself as his wife nothing is too much trouble for them they have also been very flexible at times to accommodate appointments, i.e. hospital and day care.

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Review of Angels Healthcare Birmingham from Kerry G (Daughter of Client) published on 30 March 2026 Submitted via Website
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I honestly can't speak more highly of this agency. They cared for my father for 2 years, and right up until we lost him on 9th February 2026. From start to end, they came in every day with a smile, and they treated my dad with respect, dignity, kindness, and patience. They treated him as if he were their own father, and I mean that sincerely. As a family they gave us so much confidence in their abilities, so much so that we would happily leave dad alone with them whilst we went out. Angels staff honestly are incredible people, they cannot do enough for you, and they go above and beyond on a daily basis. Since my father's passing, they have remained in touch, and have visited my mother to check how she's doing. They came to dad's funeral and you could see how much they cared for my dad, and us all as a family. We are forever indebted to Angels for everything they have done, and I would highly recommend their services. They truly live up to their name - Angels.

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Review of Angels Healthcare Birmingham from L N (Daughter of Client) published on 13 March 2026 Submitted via Postal Card
Overall Experience

My mother was very reluctant to have carers at first. I wanted the carers to come in and assist with my mom's showering. At first, she was resistant, but she came to enjoy the company and help when needed. The carers are excellent. I have needed help with the financial side of my mom's care. The management have taken the trouble to help me with this. It is nice to have the support.

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Review of Angels Healthcare Birmingham from Jackie F (Daughter of Client) published on 30 December 2025 Submitted via Postal Card
Overall Experience
Overall the experience has been positive.
All staff are friendly and polite.
Any issues are resolved quickly.

Thank you Angels.

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Review of Angels Healthcare Birmingham from L N (Daughter of Client) published on 31 October 2025 Submitted via Postal Card
Overall Experience
I spent a long time looking at agencies and contacting them before deciding on Angel Healthcare. They were very friendly in the phone and came out quickly to visit my mum.

All the carers who enable her to stay in her own home.

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Review of Angels Healthcare Birmingham from D O (Daughter of Client) published on 14 August 2025 Submitted via Postal Card
Overall Experience

Great staff and service provided for my mum who has dementia and is housebound.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for this review we are delighted to hear that you are happy with the service provided.

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Review of Angels Healthcare Birmingham from Christine W (Daughter of Client) published on 31 July 2025 Submitted via Postal Card
Overall Experience

Very pleased with all the staff. Kind and caring, easy to please. Mum seems happy with all the staff.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for this kind review , we are so pleased to hear that mom is happy with the service we provide.

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Review of Angels Healthcare Birmingham from Stuart D (Son of Client) published on 24 July 2025 Submitted via Website
Overall Experience
'Angels' really describes all the people from this company that my father has had providing his care since early June. He has just said "all the girls feel like family" when I asked him for his input into this review!
He did have initial reservations about strangers going into his house when he was discharged from stroke rehab back to home care, but the Angels soon allayed those with their cheerful helpfulness.
I was made aware that all staff are vetted and undertake various training qualifications if they don't already have. This is before they are put onto rotas to attend to clients and you can really see it with how they treat people, as well as how they are as 'Angels'.

I am so glad the company were assigned to help him, and I will definitely, definitely continue to use their care.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you so much for this lovely review , we are so happy to hear how well the carers are doing & meeting your dad's needs. Thank you

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Review of Angels Healthcare Birmingham from George K (Son of Client) published on 19 May 2025 Submitted via Postal Card
Overall Experience
Easy to organise. Great staff who quickly understood our requirements.
Staff arrived and were able to assist my elderly mother with day to day requirements.

Very kind staff who could not do enough when visiting.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for leaving us a review , we are over the moon to here you are happy with the service we provided Thank you x

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Review of Angels Healthcare Birmingham from T B (Sister of Client) published on 10 April 2025 Submitted via Postal Card
Overall Experience

Review went well.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for your review ,happy we are providing your family member with a service they enjoy x

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Review of Angels Healthcare Birmingham from Shirley B (Wife of Client) published on 7 October 2024 Submitted via Postal Card
Overall Experience

We have a good team of care providers and are very happy with what they do. We get on with every one of the team and would like to thank them all for the good job they do.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for the review, we appreciate your feedback and we are happy to hear that you get on with the team. Thank you.

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Review of Angels Healthcare Birmingham from Sheila B (Client / Service User) published on 7 October 2024 Submitted via Postal Card
Overall Experience

I find them very helpful and I'm happy with them all.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for the review, we appreciate the feedback and we are glad you are happy with the service we provide. Thank you.

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Review of Angels Healthcare Birmingham from Lynette W (Daughter of Client) published on 2 October 2024 Submitted via Postal Card
Overall Experience

We are very happy with Mum's care. The girls are all very good with Mum and treat her with kindness. It is reassuring to us that we know she is being well looked after when we are not home. We couldn't cope without Angels Healthcare.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for a lovely review, it's good to hear that you are happy with the care agency and care staff.

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Review of Angels Healthcare Birmingham from Dennis F (Husband of Client) published on 2 October 2024 Submitted via Postal Card
Overall Experience

I am very happy with the care we received, plus the happy carers who are always pleasant.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for a lovely review its a pleasure looking after you wife.

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Review of Angels Healthcare Birmingham from L B (Daughter of Client) published on 12 June 2024 Submitted via Website
Overall Experience
I had a lovely young lady visit my mom last week and she went above and beyond for her even with the smallest tasks, my mom felt so comfortable as she hasn't had carers for very long so was very unsettled for a while, this young lady has left her with so much confidence in carers especially at a young age she was very professional and sympathetic and had great intelligence and advice as to what would be best for my mom.

Brilliant company and brilliant carers.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for a lovely review. We are over the moon that you are happy with the care and support that you receive from Angels.

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Review of Angels Healthcare Birmingham from Coleen W (Client / Service User) published on 15 February 2024 Submitted via Postal Card
Overall Experience

Carers are always polite, cheerful, helpful and respectful.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for your review. We are pleased that you are happy with our carers.

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Review of Angels Healthcare Birmingham from C S (Husband of Client) published on 28 April 2023 Submitted via Website
Overall Experience

The carers are good and provide good care and conversations, but the management is non-caring and non-cooperative. They don't like to discuss queries. They have no commitment to well-being, sympathy, empathy, compassion, understanding, or communication skills, and do not seem to understand two-way conversations to resolve queries/issues you may have.

Reply from Jill Church, Owner at Angels Healthcare Birmingham
In over 20 years of business, we have only given notice to 3 clients. We never take such a decision lightly nor without prior discussions with the client.

Unfortunately despite this, we as a company have made the decision to cancel your care with 4 weeks' notice which gives you the time to find an alternative agency which you haven’t used previously.

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Review of Angels Healthcare Birmingham from Brian R (Client / Service User) published on 27 June 2022 Submitted via Postal Card
Overall Experience

Carers have been very friendly towards us and shown dignity with approach. We look forward to their visits and conversation.

Reply from Alison Leek, Manager at Angels Healthcare Birmingham

Thank you for your feedback we appreciate your kind comments.

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