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SureCare Stoke-on-Trent

Trent House, Victoria Road, Stoke-on-Trent ST4 2LW
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SureCare Stoke-on-Trent, Stoke-on-Trent

Care Provided by SureCare Stoke-on-Trent

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £32.50
  • Weekly Live-in Care Fees: £1,200 - £1,995

Cost of Care

Hourly Rate: £32.50
45-minute visit Rate: £30

30-minute visit Rate: £25

Day rate: £189 (8 hours of care in daytime)

Night rate: £229 (12 hours of care overnight)

Live in Care (Day and Night)

Tier 1: £1,200 per week per person, £1450 per couple (non-complex care such as companionship, home cleaning, personal care, and meal preparation)

Tier 2: £1,500 per week per person, £1650 per couple (condition-led care such as dementia, cancer, or Parkinson’s)

Tier 3: £1,850 per week per person, £1995 per couple (more complex care which is condition-led including complex personal care such as stoma care, catheter care and/or complex mobility needs such as hoist to transfer.

The price(s) shown are provided by the agency. Contact SureCare Stoke-on-Trent for full pricing details and T&Cs.

Contact SureCare Stoke-on-Trent to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Peaches Mandebvu (Registered Manager)
Are you the Owner/Manager of SureCare Stoke-on-Trent? View your Advertising Options

SureCare Stoke-on-Trent Reviews (5)

9.5

SureCare Stoke-on-Trent has a Review Score of 9.5 (9.466) out of 10, based on 5 reviews in the last 2 years. Over all time SureCare Stoke-on-Trent has 5 reviews.

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Showing 5 reviews matching selected criteria
Review from Brian H (Husband of Client) published on 3 May 2026 Submitted via Website
Overall Experience

Very pleased with the care received by my wife while she was in the final stages of paliative care for metastatic breast cancer. Also they were very supportive so far as I was concerned during a very mentally and physically exhausting time. They had a very caring attitude and always arrived on time 4 times a day.

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Review from P H (Client / Service User) published on 3 June 2025 Submitted via Postal Card
Overall Experience

Sure Care supported me following a prolonged hospitalisation. During my research they were the most professional and enthusiastic. They showed great flexibility in changing arrangements when my discharge from the ward didn't go to plan. During care at home - all members of the team were punctual, polite, hard-working, cheerful and efficient. They treated both myself and my possessions with care and respect. I am certain this helped me make a faster than expected recovery.

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Review from John A (Son of Client) published on 12 May 2025 Submitted via Website
Overall Experience

I would highly recommend this provider as they have really gelled well with my Mum and have provided great care and support. Having been initially cautious about having a carer visit her home she now looks forward to the visits having created a great rapport between the carers and her. They are always happy and smiling when they visit and cheer her up as well as helping her get ready and prepare for the day. Great service from a great team.

Reply from Peaches Mandebvu, Registered Manager at SureCare Stoke-on-Trent

Thankyou very much for the lovely review. At SureCare we know how nerve-racking it can be having care for the first time, so we are glad the carers are able to make mom feel comfortable and cheer her up. Your mom is a ray of sunshine and it is our absolute privilege to look after her!

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Review from Liz C (Wife of Client) published on 2 May 2025 Submitted via Postal Card
Overall Experience
An excellent company providing day care with empathy, consideration and professionalism. We were very dubious about having a new care company, but SureCare have now become very much part of our family. They are always friendly, cheerful and interested with all of our family members.

A brilliant company for sure!!

Reply from Peaches Mandebvu, Registered Manager at SureCare Stoke-on-Trent

Thank you for your kind words. You have a very special family and we are so grateful that you have welcomed us not only into your home but also your hearts.

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Review from D A (Daughter of Client) published on 25 March 2025 Submitted via Website
Overall Experience

All the staff at SureCare Stoke have been wonderful and have a really caring approach. The staff seem well trained and they are polite, respectful and friendly. Would not hesitate to recommend their services based on our experience so far.

Reply from Peaches Mandebvu, Registered Manager at SureCare Stoke-on-Trent

Thankyou for the Kind words and trusting us with your loved ones. It is our absolute joy to look after your parents and support them being their happies, healthiest and most active selves!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Thursday 28 Aug 2025https://staffordshireliving.co.uk/2024/12/04/new-care-provider-surecare-in-stoke-on-trent/ SureCare Stoke-on-Trent are a new care provider based in Stoke-on-Trent supporting people in Staffordshire. SureCare offer home care support for anyone who may have one of a variety of...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for SureCare Stoke-on-Trent.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about SureCare Stoke-on-Trent

How many Carers does SureCare Stoke-on-Trent employ?

SureCare Stoke-on-Trent employs 49 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Stoke-on-Trent to verify any information. View our terms and conditions. SureCare Stoke-on-Trent has a Basic Service - more info.