Nac's West Care

I find the support and care given by the staff to be exceptional. My daughter looks forward to each session with enthusiasm, which means I can have a proper break knowing my daughter is safe, happy and being productive. Thank you Jefferson.

I am very satisfied with my original carer she has learned all of my needs very well. She remembers well and can work without input from me. The carers who have been when she is not available have not been as good at remembering what to do so I need to keep telling them. This is why I have ticked two boxes on the staff section.

service excellent

Nac's West Care have been wonderful. They are thoughtful, caring, understanding in their approach, a pleasure to have in the home. I would recommend their services to anyone who needs care within the home due to illness arising.

There was a period of time when they thought they might stay and one of the conditions was that they could get maybel back.

I am very happy to be with this company.

The service is very hardworking and the staff caring and efficient. Staff are always attentive and notice things which need correcting eg hoovering the lounge and tidying the house where I am. Personal care is done gently and with every attention to my needs, patient whilst I get on the commode and back to my chair. All in all a very good service and one to be commended.

So pleased we managed to choose this company to look after my husband. They are brilliant and so caring. I feel they are now family.

This included showering me, helping me get dressed and applying creams. Also, light cleaning duties also.

He is very caring and patient with my husband, very good with him and know how to respect him.

The carer was reliable and very pleasant to have here. Very happy with the arrangement. He can come again if I need help when our carer is away.

One member of staff in particular is fantastic with caring for my father. He has a warm, caring, professional touch in a friendly manner with really brings a smile to my fathers face each time.

Carers are very helpful and good at their jobs. They are on time and conscientious.

The carer has been outstanding, always courteous, kind, encouraging, practical, efficient and prepared to go over and beyond the call of duty. He has a wonderfully caring and compassionate disposition. Provision of my mother's personal care is excellent and clinically executed. Bedtime preparation, together with the intent always to enquire as to my mother's welbeing and comfort levels are precise and well planned, Prosper is able to be flexible and adaptable in seeking to provide comfort and physical care for my mother's needs, should her feelings and emotions oscillate. They both communicate together extremely well. He, also, seeks to think ahead, in preparing refreshments for her, as well as cleaning and clearing meticulously after her. Hygiene standards are outstanding.

My overall experience with NAC's West care has been very positive. From the initial meeting, with the company to the carers starting was excellent. Communication has always been excellent with management and staff. The carers are very conscientious, caring and very kind. I know my mum is in very safe hands which means a lot. I would highly recommend this company.

I have found this company to be very efficient, helpful and reasonably priced. We have hired two members of staff care for my husband to date and they both have got on with the job, treat him with courtesy and respect and make life a lot easier for us both. The staff always look smart in their uniforms, turn up on time and are always polite and very congenial. We are very satisfied with this company.

My experience has been very kind and thoughtful young man.

This is my first experience of having home help. From the initial home visit to assess my needs to the organisation of starting the regualr home help has been fantastic! My home help is great. I fully recommend Nac's West Care. I'm a very happy customer.

Excellent service. Friendly lady, very helpful.

Some staff need to speak more cleaelty with clients who have a hearing problem.