Caremark Swansea

Suite 6, The Hub, Copper Court, Phoenix Way, Swansea SA7 9EH
Review Us
8.5 2 Reviews
  • Caremark Swansea, Swansea
Caremark Swansea cares for people in their own homes.

Home care services include personal care (such as help with showering, going to the toilet and getting out of bed), as well as preparing meals, complex care support and assistance attending medical/social appointments etc.   

Trained staff give people quality care with dignity and respect.

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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Good to Know

Group/Owner

Person in charge

  • Richard Rees (Manager)

Caremark Swansea Reviews (2)

8.5

Caremark Swansea has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Caremark Swansea has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from M W (Son of Client) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management:
From day one the transition from another provider was seamless. And a full detailed interview and assessment
Conducted and agreed and actioned.
Staff: All staff were polite professional and attentive and well briefed on mams needs and her respect and dignity was kept at all times. This
Was very comforting for her and my family. Care and support: was there for mam at all times and any issues were highlighted to the family and dealt with accordingly and quickly with minimum fuss. Over all 100% value for money. Highly Recommended.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tony R (Husband of Client) published on 7 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had a previous care company looking after her which was all good, unfortunately she was taken ill and hospitalised for 3 months which meant we lost the previous Care Provider. Fortunately my wife was deemed well enough to come home again but of course needed a Care Provider appointed. This was
in December last year and we met with two ladies from Caremark in the hospital prior to her discharge home. From the start I was impressed with the attention and support shown and now we are over four months since Caremark began caring for my wife. I need to say that we are very satisfied with the care and attention that you provide, life is difficult and unfair however your staff make it a bit easier day after day. Thank you all at Caremark, please show this to your staff as they are all doing a great job in caring for my wife.
We highly recommend Caremark to anyone that has the need of a care provider
Thank You All

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Caremark Swansea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caremark Swansea is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Swansea is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (1)

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Frequently Asked Questions about Caremark Swansea

What Type of Services does Caremark Swansea offer?

Caremark Swansea offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Swansea to verify any information. View our terms and conditions. Caremark Swansea has an Enhanced Service - more info.