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Grace Care 24/7 Ltd

Suite 2 Compass House, 45 Gildredge Road, Eastbourne, East Sussex BN21 4RY
Grace Care 24/7 Ltd Logo
Grace Care 24/7 Ltd logo
very attentive and kindNorman R(Husband of Client/Service User)
Grace Care 24/7 Ltd, Eastbourne
Grace Care 24/7 Ltd, Eastbourne
Grace Care 24/7 Ltd, Eastbourne

Grace Care 24/7 is a dedicated domiciliary care provider offering tailored support to individuals in the comfort of their own homes. The agency specialises in delivering compassionate, person centred care to privately funded clients, as well as those receiving partial grant support.

The team at Grace Care 24/7 is committed to maintaining the dignity, independence, and well-being of each person they care for. With a strong emphasis on reliability and continuity,...  

Care Provided by Grace Care 24/7 Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26 - £30
  • Weekly Live-in Care Fees: £1,500 - £1,800
  • 30 Minute Visiting Care Fees: £19 - £23

At Grace Care 24/7, our fees vary depending on the individual’s specific care needs and support requirements. We offer a flexible, personalised service, and all costs are discussed transparently following an initial assessment.

For a tailored quote or to discuss your requirements, please feel free to contact us directly.

The price(s) shown are provided by the agency. Contact Grace Care 24/7 Ltd for full pricing details and T&Cs.

Contact Grace Care 24/7 Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Grace Care 24/7 Ltd
  • Private Owned

Person in charge

  • Reeja Mathew (Registered Manager)

Grace Care 24/7 Ltd Reviews (8)

9.4

Grace Care 24/7 Ltd has a Review Score of 9.4 (9.411) out of 10, based on 8 reviews in the last 2 years. Over all time Grace Care 24/7 Ltd has 8 reviews.

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Showing 8 reviews matching selected criteria
Review from K C (Daughter of Client) published on 8 December 2025 Submitted via Postal Card
Overall Experience

The care we got from Grace Care was to a very high standard. The nurses and care persons showed respect under the most difficult circumstances. We cannot find any fault with this company. We would highly recommend them.

Reply from Justin Jacob, Account Manager/ Director at Grace Care 24/7 Ltd
Thank you so much for your kind words. We truly appreciate your feedback.
We are delighted to hear that you received a high standard of care from our team at Grace Care. Our care staff always strive to deliver respectful and compassionate support, especially during challenging times. It means a great deal to us that you felt well looked after.

Thank you again for your recommendation

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Review from Sharon T (Daughter of Client) published on 23 October 2025 Submitted via Postal Card
Overall Experience

Excellent service. Always willing to accommodate on dates needed. Sitter is always punctual and pleasurably spoken. A quiet disposition is very welcome. Thank you.

Reply from Justin Jacob, Account Manager/ Director at Grace Care 24/7 Ltd

Thank you so much for your kind words. We truly appreciate your feedback and are delighted to hear you are happy with our service. It is always a pleasure to support you, and we will be sure to pass on your lovely comments to the carer.

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Review from John S (Client / Service User) published on 20 October 2025 Submitted via Postal Card
Overall Experience

On December 28th I was rushed into hospial at 4.30am with a severe life-threatening condition. It transpired that I had pneumonia, pleurisy and nasty flu virus. I have a CRT pacemaker, respiratory problems and I am also a Hemiplegic. So, I am quite fragile! I spent approximately 48 hours under observation in hospital, as I was at risk the hospital said I would be safer at home than in the hospital which was suffering with various viruses etc. At this time, I was unable to walk or do anything for myself. My wife who is 77 could understandably not cope with me. We then contacted Grace Care 24/7. Over the next approximately 12 weeks they nursed me back to health. Two carers came in every morning and every evening. All the carers were kind and made me feel at ease, in fact they were like old friends! From not being able to walk or dress myself, after about 12 weeks I was independent. My wife and I could not have managed without their help. Thank you all at Grace Care.

Reply from Justin Jacob, Account Manager/ Director at Grace Care 24/7 Ltd
Dear John,

Thank you so much for taking the time to share your experience. We're truly touched by your kind words and delighted to hear that our team was able to support you through such a challenging time. It's wonderful to know that our carers helped you regain your independence and made you...  

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Review from Sandy T (Sister of Client) published on 3 October 2025 Submitted via Website
Overall Experience

The service we have received has been excellent. Courteous and prompt carers and excellent communication between the company and myself. Justin has been more than accommodating and has answered all my questions. A nice, smooth operation. I am happy that my mother has company and help whilst my sister attends her own GP appointments. Would recommend to anyone.

Reply from Justin Jacob, Account Manager/ Director at Grace Care 24/7 Ltd

Thank you for taking the time to share your feedback. We are pleased to know that Grace Care 24/7 has met your expectations. Our team is committed to providing safe, reliable, and compassionate support, and your comments encourage us to keep delivering the highest quality of care.

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Review from Andrew W (Client / Service User) published on 11 September 2025 Submitted via Postal Card
Overall Experience

Friendly, excellent care, great staff.

Reply from Justin Jacob, Account Manager/ Director at Grace Care 24/7 Ltd

Thank you so much for your kind words. We are delighted to hear that you find our team friendly and that you've experienced excellent care from our staff.

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Review from P M (Client / Service User) published on 11 September 2025 Submitted via Postal Card
Overall Experience

She gets on quietly with her work and takes on board any changes I tell her.

Reply from Justin Jacob, Account Manager/ Director at Grace Care 24/7 Ltd

Thank you for your kind feedback. We are so pleased to hear that our carer is supporting you well, working quietly and efficiently, and adapting to any changes you request. Providing flexible, person-centred care is very important to us, and it's lovely to know this is being reflected in your experience.

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Review from D B (Sister of Client) published on 5 September 2025 Submitted via Postal Card
Overall Experience

Both of the carers who have assisted my brother have been kind and caring. They are also very conscientious. The only slight problem is that in the evening they are occasionally late but maybe it's my fault and I should have asked for an earlier time slot.

Reply from Justin Jacob, Account Manager/ Director at Grace Care 24/7 Ltd

Thank you so much for your kind feedback. We are really pleased to hear that our carers have been kind, caring, and conscientious while supporting your brother. Your recognition means a lot to us and to our team.We also appreciate your comment regarding the evening visits. We will review the...  

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Review from Norman R (Husband of Client) published on 27 August 2025 Submitted via Postal Card
Overall Experience

My wife began to have attention by way of washing approximately 4 months ago. I was apprehensive at first but the staff that came were very attentive and kind and have settled down to my wife having care three times per week which at the moment is adequate.

Reply from Justin Jacob, Managing Director at Grace Care 24/7 Ltd

Thank you for sharing your kind feedback. We truly appreciate your trust in us, especially as we understand it can feel daunting in the beginning. We are so pleased to hear that our staff have been attentive and kind, and that your wife is now comfortable with the care she is receiving three times...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Grace Care 24/7 Ltd

How many Carers does Grace Care 24/7 Ltd employ?

Grace Care 24/7 Ltd employs 49 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Grace Care 24/7 Ltd to verify any information. View our terms and conditions. Grace Care 24/7 Ltd has an Enhanced Service - more info.