Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Grace Care 24/7 Ltd

stars
stars 11 September 2025
Friendly, excellent care, great staff.
Review from Andrew W (Client / Service User)
stars
stars 11 September 2025
She gets on quietly with her work and takes on board any changes I tell her.
Review from P M (Client / Service User)
stars
stars 05 September 2025
Both of the carers who have assisted my brother have been kind and caring. They are also very conscientious. The only slight problem is that in the evening they are occasionally late but maybe it's my fault and I should have asked for an earlier time slot.
Review from D B (Sister of Client/Service User)
stars
stars 27 August 2025
My wife began to have attention by way of washing approximately 4 months ago. I was apprehensive at first but the staff that came were very attentive and kind and have settled down to my wife having care three times per week which at the moment is adequate.
Review from Norman R (Husband of Client/Service User)