SureCare Central London has a Review Score of 9.8 (9.779) out of 10, based on 8 reviews in the last 2 years.
Over all time SureCare Central London has 8 reviews.
The Review Score of 9.8 (9.779) out of 10 for SureCare Central London is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for SureCare Central London is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
Hamid Masood is the acting Registered Manager of SureCare Central London, currently awaiting his formal interview for CQC Registered Manager approval. With over 20 years of experience in the health and social care sector, Hamid has built a career focused on leadership, compliance, and service development. His background includes senior roles in care agency operations and regulatory oversight, where he has helped ensure safe, effective, and person-centred care delivery.
Hamid studied for a four-year degree and successfully completed three years before choosing to leave university to continue working full-time at the company where he completed his sandwich year placement. This decision marked the beginning of a long and successful career in care management and compliance.
One of Hamid’s key roles was as Manager at Geneva Health, where he oversaw care services for both adults and children with challenging behaviours and mental health needs. During this time, he gained valuable experience managing complex care cases involving PEG feeding, epilepsy, and tracheostomy support—ensuring that care plans were safely implemented and staff were properly trained to meet clinical needs.
At SureCare Central London, Hamid leads a growing team that provides personalised care across Camden, Islington, and Hackney. The service supports clients with a wide range of needs, including dementia, neurological conditions, physical disabilities, and mental health challenges. He is known for his reliable, time-efficient, and hands-on leadership style, and for fostering a culture of dignity, safety, and continuous improvement.
Hamid is also passionate about supporting carers—especially those who have relocated from overseas—and is actively involved in initiatives that promote inclusion, training, and career development. His vision for SureCare Central London includes expanding services, building community partnerships, and creating a nurturing environment where both clients and carers feel valued and empowered.
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