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Surecare Ayrshire

Suite 3.15, 3rd Floor, Ingram Enterprise Centre, 30 John Finnie Street, Kilmarnock, Ayrshire KA1 1DD
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Surecare Ayrshire, Kilmarnock
Surecare Ayrshire, Kilmarnock
Surecare Ayrshire, Kilmarnock

SureCare Ayrshire is a locally operated, Care Inspectorate-registered home care provider delivering high-quality, person-centred care across East, South and North Ayrshire. Supporting people to live safely and independently at home, services include domiciliary care, live-in care, respite care, dementia care, complex care, learning disability and adult care.

Care is tailored to meet individual needs and may include personal care, companionship, meal preparation, medication support, light housekeeping, shopping, laundry, transportation and supported...  

Care Provided by Surecare Ayrshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £25
Weekly Live-in CareFrom £1,650

Contact Surecare Ayrshire to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Annie Okpala (Manager)

Surecare Ayrshire Reviews (9)

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9.7

Surecare Ayrshire has a Review Score of 9.7 (9.662) out of 10, based on 9 reviews in the last 2 years. Over all time Surecare Ayrshire has 9 reviews.

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Review from Jamie W (Nephew of Client) published on 28 July 2026 Submitted via Website
Overall Experience
After a two and a half month hospital imprisonment my Aunt Liz finally got home with a council package of care.
The council carers are good, but they simply have no real time to spend that makes a true quality of life difference.
I had absolutely no idea what I was doing at first, spent most of my time Googling how to look after old folk and appease social workers.
I contacted Anie and she came out the next day to meet my aunt and two days later the care had started; twice a day, an hour slot each time.
My Aunt would be in a care home if it wasn't for Anie and her team.
They are a great bunch of people, that mean my wee elderly aunt can spend her twilight in her own home, in her own bed. Exactly what she wanted.
My aunt has dementia and struggles with eating and drinking, which SureCare have made a true difference with.
My unsolicited advice?

Don't hesitate to give them a chance.

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Review from Ernest H (Client / Service User) published on 20 July 2026 Submitted via Website
Overall Experience
My experience of using Surecare Ayrshire has been very good & very successful. When one is given new carers it is sometimes difficult to form new relationships. However, in this case, I haven't had any concerns whatsoever. On the contrary, I have settled in with the staff & they with me. We have a laugh & joke, but everything is done professionally & with much care.

I had come from another council area & had great relationships with staff, in the three years since I lost my wife. The same care has followed me here & I appreciate the way the new carers care for my need. I am a happy customer.

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Review from S G (Daughter of Client) published on 7 July 2026 Submitted via Website
Overall Experience
The team from Surecare Ayrshire has been absolutely invaluable in helping to care for my mum who has Alzheimer's. They stepped in very last minute when we were really struggling and the care and compassion they have shown to my mum and me has been fantastic. It is so reassuring to have such caring people looking after mum and hugely improving her quality of life at home.

Nothing is too much trouble and they have been incredibly accommodating when extra visits are needed and when appointments with mum mean the usual time of her visits need to be adjusted. I cannot recommend the service highly enough.

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Review from E R (Daughter of Client) published on 11 May 2026 Submitted via Website
Overall Experience

The same two carers from Anie's team (or Anie herself) visit my dad, who has dementia and lives alone, four times a week. They have been very flexible in the type of care provided, including housework, laundry, checking his fridge for out-of-date food, accompanying him to activities and appointments, accompanying him to get shopping, and letting us know of any issues with him or his house. Anie has also been very flexible in communications - I really appreciate the groupchat for the carers to keep me posted. All team members are punctual and hardworking, and I am very happy to have them checking on my dad.

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Review from C Y (Daughter of Client) published on 27 April 2026 Submitted via Website
Overall Experience
Surecare have provided lovely carers for Mum. Patient, kind, often with really helpful tips (Mum has only recently needed this level of care, so we're beginners).
They are dependable, flexible when we've had visitors, and take all the strain from me while they're here, so I'm getting time for myself.
Mum is thoroughly enjoying the times they are here, their pleasant company and relief that I've got time off.
Annie is easy to communicate with, swift to respond to any enquiries. Her empathy and wisdom from 30 years of caring experience a warm support.

Thanks Annie.

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Review from K O (Next of Kin) published on 13 November 2025 Submitted via Website
Overall Experience
I'm very impressed with this Sevice, as I phoned the office looking for care for my daughter. Anie (manager) came out within an hour and took all the information.
They are very accommodating as my daughter received care short notice.

My daughter has been matched up well with her carer's.

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Review from Amanda T (Daughter of Client) published on 5 November 2025 Submitted via Website
Overall Experience
I have been very happy so far with Surecare Ayrshire, & would definitely recommend them to others needing care.
They have been so accommodating, even at short notice, when mum has needed medication checks, light cleaning, companionship, & trips out.
Nothing has been too much trouble, & for me it has been a weight of my mind, as I live at the end of the country from my mum.
Mum is also very happy with her Carer, & has been happy with everything.

Which to me is most important.

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Review from John C (Client / Service User) published on 31 October 2025 Submitted via Website
Overall Experience

First class home and personal care from Surecare Ayrshire. The whole service was faultless. The carer was really friendly and looked after my personal care needs in a really professional and respectful way. She also left my home spotlessly clean, did my laundry and even brought me some much needed shopping. I would highly recommend Surecare Ayrshire for homecare.

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Review from Robert S (Son of Client) published on 31 October 2025 Submitted via Website
Overall Experience

We are very happy with the approach and support we have received from SCA. They were responsive to our requests and needs working with us when we were not sure how best to move forward. We always feel they are putting support our needs first.

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No Rating

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 11 June 2026
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

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Frequently Asked Questions about Surecare Ayrshire

How many Carers does Surecare Ayrshire employ?

Surecare Ayrshire employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Surecare Ayrshire to verify any information. View our terms and conditions. Surecare Ayrshire has an Enhanced Service -more info.