Surecare Ayrshire

Suite 3.15, 3rd Floor, Ingram Enterprise Centre, 30 John Finnie Street, Kilmarnock KA1 1DD
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9.3 4 Reviews
  • Surecare Ayrshire, Kilmarnock
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Care Provided by Surecare Ayrshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25

These prices are only a guideline, please contact Surecare Ayrshire to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Annie Okpala (Manager)
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Surecare Ayrshire Reviews (4)

9.3

Surecare Ayrshire has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Surecare Ayrshire has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to Surecare Ayrshire
  • 1
  • 1
  • 1
  • 1
Total of 4, showing 1-4
Review from K O (Next of Kin) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very impressed with this Sevice, as I phoned the office looking for care for my daughter. Anie (manager) came out within an hour and took all the information.
They are very accommodating as my daughter received care short notice.
My daughter has been matched up well with her carer's.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amanda T (Daughter of Client) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very happy so far with Surecare Ayrshire, & would definitely recommend them to others needing care.
They have been so accommodating, even at short notice, when mum has needed medication checks, light cleaning, companionship, & trips out.
Nothing has been too much trouble, & for me it
has been a weight of my mind, as I live at the end of the country from my mum.
Mum is also very happy with her Carer, & has been happy with everything.
Which to me is most important.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John C (Client) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class home and personal care from Surecare Ayrshire. The whole service was faultless. The carer was really friendly and looked after my personal care needs in a really professional and respectful way. She also left my home spotlessly clean, did my laundry and even brought me some much needed shopping.
I would highly recommend Surecare Ayrshire for homecare.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Robert S (Son of Client) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the approach and support we have received from SCA. They were responsive to our requests and needs working with us when we were not sure how best to move forward. We always feel they are putting support our needs first.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Surecare Ayrshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Surecare Ayrshire is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Surecare Ayrshire is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Surecare Ayrshire

What Type of Services does Surecare Ayrshire offer?

Surecare Ayrshire offers Home Care.

How many Carers does Surecare Ayrshire employ?

Surecare Ayrshire employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Surecare Ayrshire to verify any information. View our terms and conditions. Surecare Ayrshire has an Basic Service - more info.