Care Legacy Richmond and Hambleton

9 Central Arcade, Northallerton DL7 8PY
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8.3 2 Reviews
  • Care Legacy Richmond and Hambleton, Northallerton
Care Legacy is a family run business with offices in Northallerton & Bentham specialising in home care services in the North Yorkshire and Cumbria area. They offer a range of care services depending on the needs of the service user. This includes respite care to give carers a short break from their responsibilities, domiciliary care to support people to continue living in their own homes independently and safely, night care and live-in care for clients who need more enhanced services.

The team are experienced, friendly and professional and understand the importance of high quality care that enhances the lives of services users as well as maintaining it. They aim to build strong relationships with service users, building trust and helping them to feel as comfortable as possible.

All team members are given support throughout their employment with Care Legacy. The management team understand that to deliver the best care, care professionals also need to take care of themselves. They work hard to facilitate a healthy work-life balance, meaning that the team are able to give their best to all clients.

The team take the time to get to know individuals so they can create care plans that are completely bespoke to the individual service user. Plans are flexible and are reviewed on a regular basis, making sure care provision is always relevant, reliable and considerate of individual requests.
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Care Provided by Care Legacy Richmond and Hambleton

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30
  • Weekly Live-in Care Fees: from £1300

Please call for further information on our fee's

These prices are only a guideline, please contact Care Legacy Richmond and Hambleton to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • James Hartley (Manager)

Care Legacy Richmond and Hambleton Reviews (2)

8.3

Care Legacy Richmond and Hambleton has a Review Score of 8.3 (8.250) out of 10, based on 2 reviews in the last 2 years.
Over all time Care Legacy Richmond and Hambleton has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
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Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Care Legacy Richmond and Hambleton
  • 1
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Total of 2, showing 1-2
Review from A O (Friend of Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Legacy restored m my faith in Home Care Services. Nothing is too much trouble and is never about the money. They have a more caring approach of doing things and have managed to get the client to do things when others have not. They respect the client and the clients home and keep it has homely
as they can. My friend has a great rapport with his caters brought on by having the same carers on a daily basis. They keep me well informed about my friend and don't mind me contacting them however trivial it is. They go above and beyond the call of duty I would highly recommend Care Legacy
Reply from Matthew Booth, Director at Care Legacy Richmond and Hambleton

Thank you for your kind words, We are thrilled to hear these wonderful comments and will surely pass these onto the care staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Raymond M (Client) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having suddenly lost walking mobility, I was introduced to care at home. I have been more than satisfied with he carers and the support they have offered at all times.
Reply from Matthew Booth, Director at Care Legacy Richmond and Hambleton

Thank you for your lovely review, We are happy to hear that you are more than satisfied with your care. I will be sure to pass this onto the care team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.3 (8.250)

Overview of Review Score

The Review Score of 8.3 (8.250) out of 10 for Care Legacy Richmond and Hambleton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Care Legacy Richmond and Hambleton is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Legacy Richmond and Hambleton is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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James Hartley

Job Title: Registered Manager/Director Joined: 2021

As the owner and Registered Manager of Care Legacy, I pride myself in exceeding high-quality care with over 11 years in the industry. I have previously carried such titles as Registered Manager, Regional Manager & Training Manager, with a strong focus on Training and development of the team.

Frequently Asked Questions about Care Legacy Richmond and Hambleton

What Type of Services does Care Legacy Richmond and Hambleton offer?

Care Legacy Richmond and Hambleton offers Home Care.

How many Carers does Care Legacy Richmond and Hambleton employ?

Care Legacy Richmond and Hambleton employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Legacy Richmond and Hambleton to verify any information. View our terms and conditions. Care Legacy Richmond and Hambleton has an Enhanced Service - more info.