Home Care Providers Owned by Care Legacy Ltd

Thanks care legacy.

Care Legacy were absolutely fantastic. My mum thought so too. My mum could not praise them enough. Nothing was to much trouble for them. Anything mum asked they did. When she was poorly she wanted to be at home with them looking after her. They were professional, caring and very trustworthy. When my mum had a Rigg fitted they were to support her offering reassurance . Matthew went on a course so he could see to her Balloon. They were kind and supportive to me too. I could not of asked for better carers and I believe are the best in Cumbria. It reassured me that my mum was in safe hands and if I ever needed a carer I would request Care Legacy. To have the professional care, They were definitely value for money and helped me to carry on with my own life and have a relationship I had with my mum enjoying our time together. Finding the right carer for your loved one is one of the most important things you can do for your loved one. I would not change a thing Care Legacy all the way.

I cannot thank Care Legacy enough for looking after my Aunty and would highly recommend them.

Care Legacy provided care to my mother over a period of 3 years. Each carer was cheerful & respectful and demonstrated a genuine desire to help. In her final days of her life, when my mother was on end of life care, carers came in 4 times a day to provide personal care. The care durign this period was exemplary. Care was provided compassionately and sensitively with a genuine concern for my mother's comfort. I cannot recommend them enough.

My mother had been working and had sudden change in her health and abilities to be able to attended her own activities of daily living . We had recognised this and told by NHS services that she required care from now on . This was a very emotional time for us and not what we had been expecting. All tteam a care legacy where brilliant with my mum and us has anxious family .My mum took to her carer from day one he made the time to listen and asked what was important to her , and her preference and routines , although I know he would have been given a care plan before he arrived , this gave the reassurance she needed . My mum has the same 2 to 3 carers every visit this has provide constant reassurance to us knowing who's there . I can't Thankyou you all enough , as most families I have guilt that I can't provide the care my mum now needs and handing over that responsibility is really difficult but I know my Mum is happy with you , she has her needs met and she is safe .

Care Legacy provided palliative care to my mother on very short notice. They were very respectful and showed tremendous empathy to my Mum over the brief time they provided personal care. The compassion shown was appreciated.

We cannot say enough good things about this family run company. The care they have shown our mother has been outstanding. The carers treat her with dignity and respect, and they really go the extra mile to make sure she is well looked after. The support we have received as a family, from the whole team, has been excellent, everyone is very knowledgeable about working with other care providers, such as gps, social services, occupational therapy, etc. and we are kept fully informed and updated. We cannot thank everyone enough and feel very glad we chose Care Legacy to look after our mother.

Mum always knew who was coming at the next visit ,even if she couldn't remember their name.

First of since my grandmother has been receiving visits from care legacy my grandma's belongings have been going missing this was reported to the safeguarding team. Then on the 2nd of January my grandmother was found on the floor by a care assistant he phoned the family and we where there within 5 minutes when we arrived at her house the care assistant was stood outside in the garden with my grandmother still on the floor when we as a family got there my grandmother was still on the floor it would appear she had been on the floor all night. My grandmother was cold hyperthermia had set in my grandmother was half under her bed no attempt had be made by the care assistant to move the bed or try and make my grandmother more comfortable did not even give her a blanket to try and warm her up he just stood outside. My grandmother has an infection in her legs and previously the care staff would wash cream and apply dressing as part of her care however due to changing this is not done.

Next Thursday May 22nd - the arrangement with the hospital had with Care Legacy ends. I have been so pleased with the care I have received over the past 3 weeks, so I have decided to stay with Care Legacy, as I feel they are the best, and at the moment, I do still need a lot of help. Thank you.

I am the daughter of their client.My mum found it very difficult to accept a care team into her home, but they made her feel comfortable and safe with them. They became a vital role in keeping my mum at home for her final months which she wanted. They quickly became good friends and mum valued their support and friendship. As her daughter I could not of wanted a better team to care for her. They made me feel safe that when I wasn't there she was looked after with dignity and respect.. mum wasn't the easiest to care for but she accepted them the first day and enjoyed their visits. On the day of mums decline they controlled everything, and that night she passed in her own bed as she wanted thankyou to their care and support. I personally can not recommend them highly enough . Even after her death they still where there for me with support. Thankyou so much for making the last few months easier.

Care Legacy restored m my faith in Home Care Services. Nothing is too much trouble and is never about the money. They have a more caring approach of doing things and have managed to get the client to do things when others have not. They respect the client and the clients home and keep it has homely as they can. My friend has a great rapport with his caters brought on by having the same carers on a daily basis. They keep me well informed about my friend and don't mind me contacting them however trivial it is. They go above and beyond the call of duty I would highly recommend Care Legacy

Having suddenly lost walking mobility, I was introduced to care at home. I have been more than satisfied with he carers and the support they have offered at all times.

Care Legacy have been providing daily care to my Aunt for over 2 years and throughout that time have been reliable, proactive and extremely professional. I live over 300 miles away so to know that they are providing the high level of support and care that they do, has been invaluable to my peace of mind. They have regularly gone above and beyond their daily responsibilities to ensure that she attends appointments as her memory declines. Their intervention is enabling my Aunt to remain safely in her own home, which has always been her wish. Both carers and management have been excellent.

Since Care Legacy took over looking after both my parents, I can't praise them enough, from the carers who help them daily and treat them with kindness and respect, to the managers who have always been available for any help and advice I have needed as a daughter.

The care, respect and attention Care Legacy has given to Mum over the last 12 months has been amazing. I honestly don't think mum would be in the place where she is today without them. She is happy, settled and healthy to the point where she can be independent but under the watchful eye of a very professional organisation. From the moment Mum came out of hospital last year Care Legacy has been working with her to ensure she has everything she needs to make life comfortable and enjoyable on a day to day basis. They are always there, reliable, professional and always on the end of a phone when you need them. It's not a nice thought but I know we can depend on them in the future when things might not be going so well and every member of the team will ensure she is well looked after at all times.

Care Legacy, one staff member and his team have been looking after my mother for just over 12 months and I can't praise them enough. They are such a kind, caring professional, team who I know really care about their clients. It is such a comfort to know that someone is regularly calling to support mum with her needs. She loves to see them and talks about them as her friends rather than carers. I can't recommend them enough.

Care Legacy stepped in at short notice to help care for my Dad, his condition deteriorated rapidly and they were able to adapt the level of care accordingly with no stress or hassle, the care they provided was excellent, all the carers treated my Dad with such respect in his last few weeks and were a great support to myself during such a difficult time. I cannot recommend them highly enough.

Care Legacy are very genuine and caring people who have the welfare of their patients at heart. They couldn’t do enough for us in the time they cared for my husband. I would strongly recommend them to anyone who needs some care.

I will be forever grateful to Care Legacy for giving him the best care possible. I cannot thank them enough for their dedication to him.