Home Care Providers Owned by Care Legacy Ltd in North Yorkshire

Group Review Score

Only the locations & reviews in North Yorkshire for Care Legacy Ltd are being shown.

Care Legacy Ltd Locations in North Yorkshire (2)

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2 Home Care Providers owned by Care Legacy Ltd in North Yorkshire
Care Legacy Lancaster
20 Main Street, High Bentham, Lancaster LA2 7HL
"Care legacy have been caring for our mum for the last 12 months after she had a feeding peg fitted. Putting her on the night feed and..."Read all 31 reviews
Visiting Care from £31 / hour|Live-in Care from £1,300 / week

Care Legacy is a family run business with offices in Northallerton & Bentham specialising in home care services in the North Yorkshire and Cumbria area. They offer a range of care services depending on... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Care Legacy Richmond and Hambleton
9 Central Arcade, Northallerton DL7 8PY
"Care Legacy restored m my faith in Home Care Services. Nothing is too much trouble and is never about the money. They have a more caring..."Read all 2 reviews
Visiting Care from £30 / hour|Live-in Care from £1,300 / week

Care Legacy is a family run business with offices in Northallerton & Bentham specialising in home care services in the North Yorkshire and Cumbria area. They offer a range of care services depending on... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Care Legacy Ltd Reviews in North Yorkshire (33)

8.9

Care Legacy Ltd has a Group Review Score of 8.9 (8.93) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care Legacy Ltd must have a Review Score.

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Showing 33 reviews matching selected criteria
Review of Care Legacy Lancaster from James B (Son of Client) published on 29 April 2026 Submitted via Website
Overall Experience
Care legacy have been caring for our mum for the last 12 months after she had a feeding peg fitted. Putting her on the night feed and taking her off in the morning and helping her with lots of other things nothing was to much trouble.
The care they offered was second to none and was a massive relief for all our family. All the staff are brilliant and caring people.
I didn't find it easy getting someone else in to help look after mum but within the first meeting and after the first day my mind was settled.

Thanks care legacy.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for your kind words James, it has been our pleasure to provide care to your mum. I will pass on your lovely comments to the staff

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Review of Care Legacy Lancaster from Lynne C (Daughter of Client) published on 27 April 2026 Submitted via Website
Overall Experience

Care Legacy were absolutely fantastic. My mum thought so too. My mum could not praise them enough. Nothing was to much trouble for them. Anything mum asked they did. When she was poorly she wanted to be at home with them looking after her. They were professional, caring and very trustworthy. When my mum had a Rigg fitted they were to support her offering reassurance . Matthew went on a course so he could see to her Balloon. They were kind and supportive to me too. I could not of asked for better carers and I believe are the best in Cumbria. It reassured me that my mum was in safe hands and if I ever needed a carer I would request Care Legacy. To have the professional care, They were definitely value for money and helped me to carry on with my own life and have a relationship I had with my mum enjoying our time together. Finding the right carer for your loved one is one of the most important things you can do for your loved one. I would not change a thing Care Legacy all the way.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you so much for you lovely review. We will pass on your wonderful comments to the team. Your mum will be missed by all.

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Review of Care Legacy Lancaster from Heather S (Niece of Client) published on 15 April 2026 Submitted via Website
Overall Experience
Care Legacy provided care for my Aunty for some time. they were professional, supportive and caring, treating her with kindness and respect at all times, often going above and beyond when required.
Communication was excellent, I was always kept fully informed and updated.

I cannot thank Care Legacy enough for looking after my Aunty and would highly recommend them.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Hello Thank you so much for your kind words, it has been our pleasure to look after your Aunt and we surely will miss her. Take care and thank you

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Review of Care Legacy Lancaster from A L (Daughter of Client) published on 13 March 2026 Submitted via Postal Card
Overall Experience

Care Legacy provided care to my mother over a period of 3 years. Each carer was cheerful & respectful and demonstrated a genuine desire to help. In her final days of her life, when my mother was on end of life care, carers came in 4 times a day to provide personal care. The care durign this period was exemplary. Care was provided compassionately and sensitively with a genuine concern for my mother's comfort. I cannot recommend them enough.

Reply from Matthew Booth, Director at Care Legacy Lancaster
Thank you for taking the time to share your experience and for trusting Care Legacy to support your mother over those three years.

Providing compassionate, dignified care-especially during such an important and sensitive time-is something our team cares deeply about. Your kind words about our...  

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Review of Care Legacy Lancaster from Shelly R (Daughter of Client) published on 9 March 2026 Submitted via Website
Overall Experience

My mother had been working and had sudden change in her health and abilities to be able to attended her own activities of daily living . We had recognised this and told by NHS services that she required care from now on . This was a very emotional time for us and not what we had been expecting. All tteam a care legacy where brilliant with my mum and us has anxious family .My mum took to her carer from day one he made the time to listen and asked what was important to her , and her preference and routines , although I know he would have been given a care plan before he arrived , this gave the reassurance she needed . My mum has the same 2 to 3 carers every visit this has provide constant reassurance to us knowing who's there . I can't Thankyou you all enough , as most families I have guilt that I can't provide the care my mum now needs and handing over that responsibility is really difficult but I know my Mum is happy with you , she has her needs met and she is safe .

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you so much for taking the time to share your experience. We understand how emotional it can be when a loved one suddenly needs support, and we're really grateful you trusted Care Legacy to care for your mum. It means a lot to hear that our team helped provide reassurance during such a...  

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Review of Care Legacy Lancaster from V W (Daughter of Client) published on 23 February 2026 Submitted via Website
Overall Experience

Care Legacy provided palliative care to my mother on very short notice. They were very respectful and showed tremendous empathy to my Mum over the brief time they provided personal care. The compassion shown was appreciated.

Reply from Matthew Booth, Director at Care Legacy Lancaster
Thank you so much for your kind and thoughtful words. It was truly an honour to support your Mum during such an important and sensitive time.

Our team understands how difficult these moments can be for families, and we are proud to have been able to provide care with dignity, compassion, and...  

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Review of Care Legacy Lancaster from Will S (Son of Client) published on 29 January 2026 Submitted via Website
Overall Experience

We cannot say enough good things about this family run company. The care they have shown our mother has been outstanding. The carers treat her with dignity and respect, and they really go the extra mile to make sure she is well looked after. The support we have received as a family, from the whole team, has been excellent, everyone is very knowledgeable about working with other care providers, such as gps, social services, occupational therapy, etc. and we are kept fully informed and updated. We cannot thank everyone enough and feel very glad we chose Care Legacy to look after our mother.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you so much for your kind review. It is our pleasure to care for your mum. I will be sure to pass your kind words onto our amazing team.

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Review of Care Legacy Lancaster from Tricia G (Daughter of Client) published on 26 January 2026 Submitted via Website
Overall Experience
A kind ,caring and thoughtful team ,very understanding when Mum's behaviour was a little bizarre ,
"It's nothing we've not seen before "
I was confident that she was well looked after.

Mum always knew who was coming at the next visit ,even if she couldn't remember their name.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that your mum felt well supported and reassured by our team. Providing consistent, dignified and compassionate care is extremely important to us, and your kind words will be shared with the staff involved. Thank you again for your trust and for recommending our service.

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Review of Care Legacy Lancaster from C J (Granddaughter of Client) published on 15 January 2026 Submitted via Website
Overall Experience

First of since my grandmother has been receiving visits from care legacy my grandma's belongings have been going missing this was reported to the safeguarding team. Then on the 2nd of January my grandmother was found on the floor by a care assistant he phoned the family and we where there within 5 minutes when we arrived at her house the care assistant was stood outside in the garden with my grandmother still on the floor when we as a family got there my grandmother was still on the floor it would appear she had been on the floor all night. My grandmother was cold hyperthermia had set in my grandmother was half under her bed no attempt had be made by the care assistant to move the bed or try and make my grandmother more comfortable did not even give her a blanket to try and warm her up he just stood outside. My grandmother has an infection in her legs and previously the care staff would wash cream and apply dressing as part of her care however due to changing this is not done.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for taking the time to share your feedback. We recognise that this was a distressing situation for your family and we are sorry to hear that you feel unhappy with the service provided. For clarity, the care package in place was a non-nursing domiciliary service, consisting of one...  

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Review of Care Legacy Lancaster from J W (Client / Service User) published on 27 August 2025 Submitted via Postal Card
Overall Experience

Next Thursday May 22nd - the arrangement with the hospital had with Care Legacy ends. I have been so pleased with the care I have received over the past 3 weeks, so I have decided to stay with Care Legacy, as I feel they are the best, and at the moment, I do still need a lot of help. Thank you.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for your kind words we are over the moon that you have decided to continue on with care services from us.

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Review of Care Legacy Lancaster from M K (Daughter of Client) published on 18 August 2025 Submitted via Website
Overall Experience

I am the daughter of their client.My mum found it very difficult to accept a care team into her home, but they made her feel comfortable and safe with them. They became a vital role in keeping my mum at home for her final months which she wanted. They quickly became good friends and mum valued their support and friendship. As her daughter I could not of wanted a better team to care for her. They made me feel safe that when I wasn't there she was looked after with dignity and respect.. mum wasn't the easiest to care for but she accepted them the first day and enjoyed their visits. On the day of mums decline they controlled everything, and that night she passed in her own bed as she wanted thankyou to their care and support. I personally can not recommend them highly enough . Even after her death they still where there for me with support. Thankyou so much for making the last few months easier.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for your kind wards. It was our privileged to have looked after your mum in her final months she was a lovely lady. Take care of yourself

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Review of Care Legacy Richmond and Hambleton from A O (Friend of Client) published on 27 June 2025 Submitted via Website
Overall Experience

Care Legacy restored m my faith in Home Care Services. Nothing is too much trouble and is never about the money. They have a more caring approach of doing things and have managed to get the client to do things when others have not. They respect the client and the clients home and keep it has homely as they can. My friend has a great rapport with his caters brought on by having the same carers on a daily basis. They keep me well informed about my friend and don't mind me contacting them however trivial it is. They go above and beyond the call of duty I would highly recommend Care Legacy

Reply from Matthew Booth, Director at Care Legacy Richmond and Hambleton

Thank you for your kind words, We are thrilled to hear these wonderful comments and will surely pass these onto the care staff.

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Review of Care Legacy Richmond and Hambleton from Raymond M (Client / Service User) published on 20 May 2025 Submitted via Postal Card
Overall Experience

Having suddenly lost walking mobility, I was introduced to care at home. I have been more than satisfied with he carers and the support they have offered at all times.

Reply from Matthew Booth, Director at Care Legacy Richmond and Hambleton

Thank you for your lovely review, We are happy to hear that you are more than satisfied with your care. I will be sure to pass this onto the care team.

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Review of Care Legacy Lancaster from Alison F (Niece of Client) published on 19 May 2025 Submitted via Website
Overall Experience

Care Legacy have been providing daily care to my Aunt for over 2 years and throughout that time have been reliable, proactive and extremely professional. I live over 300 miles away so to know that they are providing the high level of support and care that they do, has been invaluable to my peace of mind. They have regularly gone above and beyond their daily responsibilities to ensure that she attends appointments as her memory declines. Their intervention is enabling my Aunt to remain safely in her own home, which has always been her wish. Both carers and management have been excellent.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for your kind words, it's our pleasure. We are happy to hear such lovely comments.

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Review of Care Legacy Lancaster from K P (Daughter of Client) published on 17 April 2025 Submitted via Website
Overall Experience

Since Care Legacy took over looking after both my parents, I can't praise them enough, from the carers who help them daily and treat them with kindness and respect, to the managers who have always been available for any help and advice I have needed as a daughter.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for your lovely review. It is our pleasure to be able to provide support to your parents.

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Review of Care Legacy Lancaster from C D (Daughter of Client) published on 28 March 2025 Submitted via Website
Overall Experience

The care, respect and attention Care Legacy has given to Mum over the last 12 months has been amazing. I honestly don't think mum would be in the place where she is today without them. She is happy, settled and healthy to the point where she can be independent but under the watchful eye of a very professional organisation. From the moment Mum came out of hospital last year Care Legacy has been working with her to ensure she has everything she needs to make life comfortable and enjoyable on a day to day basis. They are always there, reliable, professional and always on the end of a phone when you need them. It's not a nice thought but I know we can depend on them in the future when things might not be going so well and every member of the team will ensure she is well looked after at all times.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for your kind words. I will be sure to pass your lovely wards onto our care team.

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Review of Care Legacy Lancaster from Jennifer W (Daughter of Client) published on 28 March 2025 Submitted via Website
Overall Experience

Care Legacy, one staff member and his team have been looking after my mother for just over 12 months and I can't praise them enough. They are such a kind, caring professional, team who I know really care about their clients. It is such a comfort to know that someone is regularly calling to support mum with her needs. She loves to see them and talks about them as her friends rather than carers. I can't recommend them enough.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for your kind words. I will pass your kind words onto the team.

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Review of Care Legacy Lancaster from Deana T (Daughter of Client) published on 19 March 2025 Submitted via Website
Overall Experience

Care Legacy stepped in at short notice to help care for my Dad, his condition deteriorated rapidly and they were able to adapt the level of care accordingly with no stress or hassle, the care they provided was excellent, all the carers treated my Dad with such respect in his last few weeks and were a great support to myself during such a difficult time. I cannot recommend them highly enough.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for your lovely words. It was our pleasure to care for your Dad. Thank you

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Review of Care Legacy Lancaster from D F (Wife of Client) published on 26 April 2024 Submitted via Website
Overall Experience

Care Legacy are very genuine and caring people who have the welfare of their patients at heart. They couldn’t do enough for us in the time they cared for my husband. I would strongly recommend them to anyone who needs some care.

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster

Thank you so much for taking the time to send us a review. It was certainly a pleasure.

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Review of Care Legacy Lancaster from Lynn S (Daughter-in-law of Client) published on 14 March 2024 Submitted via Website
Overall Experience
I can honestly say Care Legacy are truly amazing. I highly recommend them.
We are so lucky to have found a company that shows so much kindness, compassion, care and dedication to their clients.
They are a highly professional team with years of experience. The level of care that they provide is very hard to find. You can see this is not just a job to them they really do care from the heart.
Whilst looking after my father-in-law they showed him nothing but kindness they were very patient with him always putting his mind at ease and maintaining his dignity at all times. They always made him laugh with their banter and little jokes it made his day.
He used to look forward to seeing them It was as if he forgot about his illness and could just be himself for a little while which was lovely to see as he was in so much pain every day.

I will be forever grateful to Care Legacy for giving him the best care possible. I cannot thank them enough for their dedication to him.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for your kind words it really does mean a lot to us.

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