Loading...

SWL Care Haven Ltd

The Old House, 2 Wellesley Court Road, Croydon CR0 1LE
SWL Care Haven Ltd Logo
SWL Care Haven Ltd logo
SWL Care Haven Ltd, Croydon
SWL Care Haven Ltd, Croydon
SWL Care Haven Ltd, Croydon

SWL Care Haven – Compassionate home care, delivered with excellence

SWL Care Haven believes everyone deserves to live with dignity, independence, and joy in the comfort of their own home. A dedicated team of highly trained, DBS-checked care professionals delivers personalised home care that adapts to each client's unique needs, routines, and preferences.

SWL Care Haven works in close partnership with clients and their families to create bespoke care plans that evolve...  

Care Provided by SWL Care Haven Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £18.50
  • Weekly Live-in Care Fees: £799 - £1,395

The fees is dependent on the complexity of care provided. Our fees are discussed with the client user or their family, based on their need.

The price(s) shown are provided by the agency. Contact SWL Care Haven Ltd for full pricing details and T&Cs.

Contact SWL Care Haven Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • SWL Care Haven Ltd
  • Private Owned

Person in charge

  • Abdi Hakim (Manager)

SWL Care Haven Ltd Reviews (7)

9.6

SWL Care Haven Ltd has a Review Score of 9.6 (9.600) out of 10, based on 7 reviews in the last 2 years. Over all time SWL Care Haven Ltd has 7 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to SWL Care Haven Ltd
Loading...
Showing 7 reviews matching selected criteria
Review from A F (Niece of Client) published on 24 May 2026 Submitted via Website
Overall Experience

"This company has been amazing in caring for my elderly family member. The carers are gentle, patient, and genuinely caring. It gives our family peace of mind knowing our loved one is safe and well looked after. Thank you for your outstanding service."

Reply from SWL Care Haven Ltd, Manager at SWL Care Haven Ltd

Thank you so much for taking the time to leave such a kind and heartfelt review. It is truly wonderful to hear that your family member is receiving the standard of care they deserve, and that the team has been able to bring your family peace of mind.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Z G (Client / Service User) published on 12 August 2025 Submitted via Website
Overall Experience

I am so impressed with the service and their provide. The support and care was amazing. They made you feel important every step of the way. It was brilliant. They were very accommodating, supportive and understanding. They made you feel like the service is individual to you. I highly recommend. No faults at all.The manager and his staff are a credit to the organisation.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R O (Granddaughter of Client) published on 7 August 2025 Submitted via Website
Overall Experience

SWL Care Haven is such a good company and has put me at ease. After spending months looking for the perfect care provider for my grandmother, I have stumbled across SWL Care Haven and can finally relax knowing my grandmother is being looked after by the best carers and is in safe hands. The first two visits I was sitting alongside my grandmother, witnessing first hand the 5-star care she was receiving, and this allowed me to have the confidence to leave the house and leave my grandmother alone with the carer (whose company she enjoys and looks forward to).

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Munira A (Daughter of Client) published on 8 May 2025 Submitted via Website
Overall Experience
SWL Care Haven have been a lifeline for our family. They've looked after my elderly mother with compassion, professionalism, and respect, it's hard to put into words how grateful we are. From day one, her carer took the time to understand her needs, preferences, and routines - nothing ever feels rushed or impersonal.
What stands out most is their person-centred approach. My mum is treated as an individual, not just a client. Her carers genuinely care about her well-being, engage her in meaningful conversation, and always ensure she feels safe and valued in her own home. The communication with us as a family has also been excellent. consistent updates and a real sense of partnership in her care.

I couldn't recommend SWL Care Haven highly enough. They've brought us peace of mind and given my mum the dignity and quality of life she deserves.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Astou F (Daughter of Client) published on 5 May 2025 Submitted via Website
Overall Experience

SWL Care Haven have been looking after my father and the service has been brilliant. The carer is fantastic, really kind, professional, and always goes the extra mile. It's made a huge difference knowing he's in such good hands. Would definitely recommend them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Fathia A (Son of Client) published on 28 April 2025 Submitted via Website
Overall Experience

I am extremely pleased with the level of care, support, and kindness my father has received from SWL Care Haven. His carer is genuinely compassionate, attentive, and responsive to his needs. She ensures he eats healthily, assists with tasks such as cooking, ironing, and goes above and beyond to support his overall wellbeing. Thanks to her dedication, my father is able to enjoy a healthier, more comfortable, and dignified quality of life. We are truly grateful for her commitment and care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M P (Son of Client) published on 11 February 2025 Submitted via Website
Overall Experience

I recently started using SWL Care Haven's cleaning services on a weekly basis and have no complaints so far. The staff are friendly, efficient and hard working with very little need for direction even on the first day. They are easily able to finish the job to a high standard within the allotted time, making maintaining the cleanliness of the house much easier to manage between visits. All in all an excellent service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for SWL Care Haven Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for SWL Care Haven Ltd.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about SWL Care Haven Ltd

How many Carers does SWL Care Haven Ltd employ?

SWL Care Haven Ltd employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SWL Care Haven Ltd to verify any information. View our terms and conditions. SWL Care Haven Ltd has an Enhanced Service - more info.