SWL Care Haven Ltd

The Old House, 2 Wellesley Court Road, Croydon CR0 1LE
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9.6 6 Reviews
  • SWL Care Haven Ltd, Croydon
SWL Care Haven champions the power of personalised care. Highly trained and empathetic staff work closely with clients and their families to develop bespoke care plans that cater to individual needs and preferences. A commitment to dignity, respect, and empowerment ensures that every resident receives not only the best care but also the attention and understanding they deserve.

SWL Care Haven offers enriching activities tailored to clients interests, promoting overall well-being and happiness. The dedicated team ensures that each client receives personalised care designed to enhance their quality of life, making it possible to thrive within their own home environment.

SWL Care Haven stands out as a trustworthy partner in care, where compassion meets excellence. Exceptional services are provided at unbeatable prices, ensuring that high-quality care remains accessible. For more information about services and how support can be provided for clients and their loved ones, please reach out today.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £18.50

The fees is dependent on the complexity of care provided. Our fees are discussed with the client user or their family, based on their need.

These prices are only a guideline, please contact SWL Care Haven Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • SWL Care Haven Ltd

Person in charge

  • Abdi Hakim (Manager)

SWL Care Haven Ltd Reviews (6)

9.6

SWL Care Haven Ltd has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years. Over all time SWL Care Haven Ltd has 6 reviews.

Overall Experience

  • 6
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Date Published

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Review from Z G (Client) published on 12 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with the service and their provide. The support and care was amazing. They made you feel important every step of the way. It was brilliant. They were very accommodating, supportive and understanding. They made you feel like the service is individual to you. I highly recommend. No faults
at all.The manager and his staff are a credit to the organisation.

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Review from R O (Granddaughter of Client) published on 7 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SWL Care Haven is such a good company and has put me at ease. After spending months looking for the perfect care provider for my grandmother, I have stumbled across SWL Care Haven and can finally relax knowing my grandmother is being looked after by the best carers and is in safe hands. The first two
visits I was sitting alongside my grandmother, witnessing first hand the 5-star care she was receiving, and this allowed me to have the confidence to leave the house and leave my grandmother alone with the carer (whose company she enjoys and looks forward to).

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Review from Munira A (Daughter of Client) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SWL Care Haven have been a lifeline for our family. They've looked after my elderly mother with compassion, professionalism, and respect, it's hard to put into words how grateful we are. From day one, her carer took the time to understand her needs, preferences, and routines - nothing ever feels rushed
or impersonal.
What stands out most is their person-centred approach. My mum is treated as an individual, not just a client. Her carers genuinely care about her well-being, engage her in meaningful conversation, and always ensure she feels safe and valued in her own home. The communication with us as a family has also been excellent. consistent updates and a real sense of partnership in her care.
I couldn't recommend SWL Care Haven highly enough. They've brought us peace of mind and given my mum the dignity and quality of life she deserves.

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Review from Astou F (Daughter of Client) published on 5 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SWL Care Haven have been looking after my father and the service has been brilliant. The carer is fantastic, really kind, professional, and always goes the extra mile. It's made a huge difference knowing he's in such good hands. Would definitely recommend them.

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Review from Fathia A (Son of Client) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the level of care, support, and kindness my father has received from SWL Care Haven. His carer is genuinely compassionate, attentive, and responsive to his needs. She ensures he eats healthily, assists with tasks such as cooking, ironing, and goes above and beyond to support
his overall wellbeing. Thanks to her dedication, my father is able to enjoy a healthier, more comfortable, and dignified quality of life. We are truly grateful for her commitment and care.

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Treated with Dignity

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Review from M P (Son of Client) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently started using SWL Care Haven's cleaning services on a weekly basis and have no complaints so far. The staff are friendly, efficient and hard working with very little need for direction even on the first day. They are easily able to finish the job to a high standard within the allotted time,
making maintaining the cleanliness of the house much easier to manage between visits. All in all an excellent service.

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Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for SWL Care Haven Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for SWL Care Haven Ltd is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SWL Care Haven Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about SWL Care Haven Ltd

What Type of Services does SWL Care Haven Ltd offer?

SWL Care Haven Ltd offers Home Care.

How many Carers does SWL Care Haven Ltd employ?

SWL Care Haven Ltd employs 29 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SWL Care Haven Ltd to verify any information. View our terms and conditions. SWL Care Haven Ltd has an Enhanced Service - more info.