Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for SWL Care Haven Ltd

stars
stars 28 April 2025
I am extremely pleased with the level of care, support, and kindness my father has received from SWL Care Haven. His carer is genuinely compassionate, attentive, and responsive to his needs. She ensures he eats healthily, assists with tasks such as cooking, ironing, and goes above and beyond to support his overall wellbeing. Thanks to her dedication, my father is able to enjoy a healthier, more comfortable, and dignified quality of life. We are truly grateful for her commitment and care.
Review from Fathia A (Son of Client/Service User)
stars
stars 11 February 2025
I recently started using SWL Care Haven's cleaning services on a weekly basis and have no complaints so far. The staff are friendly, efficient and hard working with very little need for direction even on the first day. They are easily able to finish the job to a high standard within the allotted time, making maintaining the cleanliness of the house much easier to manage between visits. All in all an excellent service.
Review from M P (Son of Client/Service User)