Newgencaregroup (Somerset)

Victoria House, Victoria Street, Taunton TA1 3FA
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8.0 1 Review
  • Newgencaregroup (Somerset), Taunton
NewGenCareGroup (Somerset) is part of the expanding NewGenCareGroup family—an organisation built on compassion, innovation, and a genuine commitment to person-centred care. Registered with the Care Quality Commission (CQC) in November 2024.

At NewGen, they don’t just deliver care—they create meaningful relationships. The Somerset team provides bespoke care packages to adults over 18, including individuals living with dementia, physical disabilities, and age-related conditions. Whether through hourly domiciliary visits, live-in care, or supported living, they focus on empowering people to live safely, independently, and with dignity in the comfort of their own homes.

Their supported living services are designed around each individual, helping with everything from personal care and medication to meal preparation, social engagement, and daily routines. Their live-in carers provide 24/7 presence and reassurance, offering not just assistance but companionship.

They believe exceptional care starts with exceptional people. Every member of their team is DBS-checked, carefully vetted, and continuously trained to uphold the highest standards of professionalism, empathy, and cultural awareness.

At the heart of NewGenCareGroup (Somerset) are their values: kindness, respect, integrity, and going the extra mile. They are proud to be a trusted provider in the local community, making a real difference—one person, one home, one day at a time.

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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £30
  • Weekly Live-in Care Fees: £1200 – £1700

Fees are determined based on the client's individual needs and will be finalised following an assessment.

These prices are only a guideline, please contact Newgencaregroup (Somerset) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Ayokunle Akinyosoye (Manager)

Newgencaregroup (Somerset) Reviews (1)

8.0

Newgencaregroup (Somerset) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Newgencaregroup (Somerset) has 1 review.

Overall Experience

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Date Published

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Review from S F (Daughter of Client) published on 27 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot speak highly enough of the outstanding home care service provided for our dad. From the very beginning, the team demonstrated unwavering compassion, professionalism, and a deeply person-centred approach. They took the time to truly understand who Dad was ¬ just his needs, but his personality,
routines, and what brought him comfort and dignity.
Their kindness and sensitivity were evident in every interaction. They treated Dad with the utmost respect and ensured he always felt valued, right up until his final days. What stood out most was their flexibility and willingness to work closely with our family. They became a vital part of our support network, adjusting their care around what worked best for Dad and for us.
What sets this service apart is how fiercely they advocated for Dad especially the coordinator, She fought tirelessly against the challenges of the adult social care system to ensure he received the level of support he deserved. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Newgencaregroup (Somerset) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Newgencaregroup (Somerset) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Newgencaregroup (Somerset) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Newgencaregroup (Somerset)

What Type of Services does Newgencaregroup (Somerset) offer?

Newgencaregroup (Somerset) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Newgencaregroup (Somerset) to verify any information. View our terms and conditions. Newgencaregroup (Somerset) has an Enhanced Service - more info.