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Helping Hands Home Care (Monmouth)

Suite 6, Singleton Court Business Park, Wonastow Road, Monmouth NP25 5JA
Helping Hands Home Care Logo
Helping Hands Home Care (Monmouth) logo
Helping Hands Home Care (Monmouth), Monmouth
Helping Hands Home Care (Monmouth), Monmouth
Helping Hands Home Care (Monmouth), Monmouth

Offering a bespoke, professional home support service, Helping Hands Monmouth are the ideal solution if you are looking for a little extra help for you or your loved one. As one of the leading home care providers in the UK, Helping Hands’ dedicated team of carers are fully equipped to support you with your home care needs, ranging from personal care and assistance with mobility all the way through to...  

Care Provided by Helping Hands Home Care (Monmouth)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £33.15
  • Weekly Live-in Care Fees: from £1,675
The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Monmouth) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Monmouth) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Gabriella Saunders (Branch Care Manager)

Helping Hands Home Care (Monmouth) Reviews (7)

9.6

Helping Hands Home Care (Monmouth) has a Review Score of 9.6 (9.6) out of 10, based on 7 reviews in the last 2 years. Over all time Helping Hands Home Care (Monmouth) has 7 reviews.

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Showing 7 reviews matching selected criteria
Review from Sally S (Wife of Client) published on 10 December 2025 Submitted via Postal Card
Overall Experience

We have been very happy with our carers and the service that Helping Hands Monmouth provides overall. Our carers are kind, considerate and extremely helpful! Communication with the company is always easy and responsive. My husband has a terminal illness, and the respect he is afforded by our carers is very appreciated. As his wife, I also feel that they are looking out for me, too. Wonderful company, and we have already recommended to friends.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Monmouth)

Sally,

Thank you for taking the time to leave us a review, we really are very grateful.

We are pleased to hear that you have been very happy with the support the carers and the office team at Monmouth provides overall, and It is amazing to know the carers are respectful, kind, considerate...  

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Review from Mary C (Wife of Client) published on 30 September 2025 Submitted via Website
Overall Experience

The care provided was excellent, but important for me to have some respite from day to day care for my husband, to go on holiday for a week and know he was safe. He was very happy with the care he got.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Monmouth)

Thank you for taking the time to leave us a review, we really appreciate it. We are pleased to hear the care provided for your husband in order to provide you with some respite was excellent. It is also great to know he was very happy with the care he got and you were able to go on holiday knowing...  

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Review from A T (Daughter of Client) published on 22 May 2025 Submitted via Website
Overall Experience

We have been so impressed with the service provided by Helping Hands Monmouth. The care has been wonderful from the very start. We met with a lovely lady who gave us all the information needed and really put mum and us at ease. The carers are all so supportive and kind and really go out of their way to make sure mum is doing okay and is happy at home. Thank you so much Helping Hands.

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Review from A M (Husband of Client) published on 26 March 2025 Submitted via Website
Overall Experience

A class act of a care providing company, staff that call are trained well and all have all the attributes of a good carer. The communication with the office is spot on rotas sent prompt, and any days changed or canceled spot on! Always smiling friendly carers as well, I feel at ease because I work full time and my wife is in good hands with Helping Hands homecare, I would recommend them to anyone 10/10.

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Review from Lynne P (Client / Service User) published on 10 March 2025 Submitted via Website
Overall Experience
All of the Helping Hands office staff and visiting carers are very professional they offer support in all aspects of care packages for individual clients based on their own needs.
The care of the carers is outstanding and they are also very helpful, polite and very supportive to all clients.

Helping Hands go nice and beyond for all of their clients in all areas of the care they require.

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Review from James R (Son of Client) published on 10 March 2025 Submitted via Website
Overall Experience

The help we've received from Helping Hands has been invaluable! When seeking care for my elderly father, I found what could be a very stressful experience to be smooth and easy. When we needed to make some changes, I found the office staff to be very helpful, polite and understanding of our needs. I'm very pleased that we chose Helping Hands as our care provider.

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Review from Emma M (Daughter of Client) published on 10 March 2025 Submitted via Website
Overall Experience

My mum was in need of care after she had a fall and was taken into hospital. Helping Hands were very quick with setting up a package of care and all of the staff who helped my mum get back to her independence were all so lovely and thoughtful. Thank you once again helping hands Monmouth!

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

News (0)

News

There are no news items for Helping Hands Home Care (Monmouth).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care (Monmouth).

Meet the Team (1)

Gabby Saunders Job Title: Branch Care Manager Joined: 2022
Gabby Saunders

I‘m Gabriella, the Registered Branch Manager for Monmouth, proudly serving England and Wales. My career began in 2013, and for six years, I‘ve honed my management skills to deliver exceptional service.

Opening the Monmouth branch in 2022 was deeply fulfilling as we continue to grow. Passionate about making a difference, I foster a supportive, compassionate team.

In my spare time, I enjoy countryside walks with my husband and Chihuahua, playing piano, reading, and watching wildlife.

Frequently Asked Questions about Helping Hands Home Care (Monmouth)

How many Carers does Helping Hands Home Care (Monmouth) employ?

Helping Hands Home Care (Monmouth) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Monmouth) to verify any information. View our terms and conditions. Helping Hands Home Care (Monmouth) has an Enhanced Service - more info.