Cresta Healthcare Ltd

Gertrude is an experienced healthcare leader and the Registered Manager at Cresta Healthcare, where she provides strategic direction and operational oversight to ensure the delivery of high-quality, person-centred care across all services. With a strong background in health and social care management, Gertrude brings extensive expertise in regulatory compliance, clinical governance, staff development, and service improvement.

In her role, she is responsible for maintaining CQC compliance, implementing robust quality assurance systems, and leading a dedicated team of care professionals to achieve outstanding care outcomes. Gertrude is committed to fostering a culture of compassion, dignity, and respect for all service users, ensuring that care plans are tailored to individual needs and that best practice standards are consistently upheld.

Her leadership is characterised by a proactive approach to risk management, collaborative working with stakeholders, and continuous professional development. Gertrude is passionate about driving innovation in care delivery and enhancing the wellbeing of individuals supported by Cresta Healthcare.

Caroline is a dedicated Care Coordinator at Cresta Healthcare, responsible for ensuring seamless care delivery and effective communication between clients, carers, and the management team. She plays a pivotal role in coordinating care schedules, monitoring service quality, and addressing client needs promptly and efficiently.

With strong organisational skills and a compassionate approach, Caroline ensures that each client receives personalised, high-quality care. She works closely with the care team to implement care plans, manage updates, and support both clients and staff in maintaining a safe, respectful, and supportive environment. Caroline’s commitment to excellence and attention to detail contribute significantly to the smooth operation of Cresta Healthcare’s services.