Caremark Epsom & Ewell, Reigate and Banstead

Raquel Vares is an experienced and dedicated Field Manager with extensive knowledge of the home care sector. With a career spanning over 10 years, they have worked across various roles in the industry, gaining valuable insight into all aspects of care delivery. Their hands-on experience and deep understanding of client needs ensure that every individual receives high-quality, person-centred support.

Known for their compassionate approach and excellent leadership skills, Raquel works closely with care teams to maintain the highest standards of care. They are passionate about empowering both clients and staff, promoting independence and well-being while ensuring that care plans are tailored to meet each individual’s unique needs.

Raquel also plays a key role in quality assurance, staff training, and compliance, ensuring that care services remain safe, reliable, and responsive. Her focus on building strong relationships with clients, families, and the care team makes them an invaluable part of mission to deliver outstanding care in the community.

Julia, Care Coordinator and Care Manager at brings over 10 years of dedicated experience in home care. Throughout her career, Julia has played a vital role in ensuring that clients receive the highest standard of care.

Her deep understanding of the home care sector, combined with her passion for making a difference, allows her to effectively manage care plans, coordinate schedules, and support both clients and care teams. Julia is known for her warm, approachable nature and her commitment to building strong relationships with clients and their families.

With a keen eye for detail and a person-centred approach, Julia ensures that every care package is tailored to meet individual needs. Her extensive experience and unwavering dedication make her an integral part of the Caremark team.

Hannah Drury, Director and Registered Manager, has been at the forefront of Caremark Epsom & Reigate since the beginning and has over 10 years experience in the industry. Her passion for delivering high-quality, person-centred care is deeply rooted in her own personal family experience, which inspired her to make a meaningful difference in the lives of others.

Hannah’s first-hand understanding of the importance of compassionate, reliable care drives her commitment to supporting individuals to live independently and with dignity in their own homes. Her leadership blends professional expertise with genuine empathy, ensuring that every care plan is tailored to meet the unique needs and preferences of each client.

Under Hannah’s guidance, Caremark Epsom & Reigate has grown into a trusted provider known for delivering exceptional care. With her focus on quality, innovation, and compliance, Hannah works closely with clients, families, and care teams to create a positive impact in the community. Her dedication and personal connection to care make her an inspiring leader and a strong advocate for improving the lives of those she supports.