Loading...

Caremark Preston

F27L Preston Technology Centre, Marsh Lane, Preston PR1 8UQ
Caremark Logo
Caremark Preston logo
they combine flexibility with magnificent personal skillsG K(Client / Service User)
Caremark Preston, Preston
The quality of care has been high, and has made a meaningful difference to both mum's wellbeingCatherine M(Daughter of Client/Service User)
Caremark Preston, Preston
Professional, friendly, flexible, able to deal with surprisesA K(Son of Client/Service User)
Caremark Preston, Preston

Caremark Preston is part of the established Caremark franchise, a nationally trusted care provider with over 20 years’ experience and more than 130 locally owned and operated offices across the UK.

Caremark Preston provides personalised home care and live-in care that supports people to live safely, comfortably and independently in their own homes. Their care is centred entirely around the individual, whether that’s help with daily routines, personal care, medication or...  

Care Provided by Caremark Preston

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £33.50 - £34.50
  • Weekly Live-in Care Fees: £1,600 - £1,650
  • 30 Minute Visiting Care Fees: £26 - £27.50

Our mission is to balance fairness and competitiveness with uncompromising quality in care.

At Caremark Preston we are creating services we can trust for our loved ones!

The price(s) shown are provided by the agency. Contact Caremark Preston for full pricing details and T&Cs.

Contact Caremark Preston to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Michelle Hawley (Registered Care Manager)

Caremark Preston Reviews (21)

10

Caremark Preston has a Review Score of 10 (9.96) out of 10, based on 21 reviews in the last 2 years. Over all time Caremark Preston has 21 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Caremark Preston
Loading...
Showing 21 reviews matching selected criteria
Review from Tom C (Son of Client) published on 28 May 2026 Submitted via Website
Overall Experience

I received a call that mum had activated the button but was told that someone was on her way to see her and make sure she got into bed. Living so far away, this put my mind at ease. The staff have been really helpful and always have time to help and listen. Thank you!

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you, Tom, one of our core values is being responsive so we make sure we are there when needed by the client.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from J S (Client / Service User) published on 15 May 2026 Submitted via Website
Overall Experience
The company are very accessible and friendly but responsive to needs and changes in my situation.
No complaints and far from it. Management understand the sector fully and needs of clients and staff.

I have benefitted by this

Reply from Muhammad Iqbal, M.D at Caremark Preston

You are very kind and your words mean alot to us all in the team, we will keep improving our service to make sure it always stays upto your standards!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A B (Brother of Client) published on 29 April 2026 Submitted via Website
Overall Experience

My brother was recently affected by a leg injury that seriously affected his mobility and ability to carry out household tasks. We engaged Caremark for several months help and the service was absolutely top quality throughout. Reliable, understanding and empathetic, all the visiting carers were great. It was also easy to keep in touch with them and they were flexible whenever we needed to change the time of a visit. If we need such help again we will have no hesitation to go with Caremark due to the exceptional service, with a personal touch, that they provided.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you Adam for your kindest words and taking the time to leave such an uplifting review!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Haydn B (Client / Service User) published on 29 April 2026 Submitted via Website
Overall Experience
I contacted this care company for help as I was having a particularly hard time with poor health and mobility.,and a previouse care company providing extremley poor service and empathy.
The company provide a extremly efficient proffesional service from management and carers with empathy and everyone provides a exellent customer service.
1. Carers efficient with time keeping and turning up on time ,and if there was delay I was contacted by mobile phone.
2.Management came to my house at the start of my care to go through the service and provided a file with important information including important telephone numbers .Any questions could be answered .
3.The carers were exellent helping out in providing me meals,general house duties and errands.
4.It was always easy to contact management and the office if you had aquery and if no one was avilable you could leave a message and you always got contacted back right away.
5.Nothing was to much trouble.

This company is a gold star company.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you Haydn for your kind words, your feedback is a reward to the whole team, we wish you the best for your speedy recovery!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M P (Client / Service User) published on 20 April 2026 Submitted via Postal Card
Overall Experience

Enjoy being treated by Michelle who knows her job she's excellent.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Mary is very kind and I know Michelle look forward to going and seeing her for each and every call.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A G (Friend of Client) published on 16 April 2026 Submitted via Website
Overall Experience

The company is looking after my family friend and we are very happy with the level of care received. The carers are wonderful, very friendly and treat you with respect. Most importantly they are patient.

Reply from Michelle Hawley, Registered Care Manager at Caremark Preston

Thank you so much for your time in submitting a review. All of our reviews mean so much to us and the team. We are so pleased that you are happy with the level of care and we will make sure this is passed on to our carers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gareth R (Son of Client) published on 9 April 2026 Submitted via Website
Overall Experience

Caremark have been providing a sensational service to my elderly mother in her home who is 77 and has dementia. The carers that visit my mother are super friendly, highly skilled, very respectful and reliable. My mother is very happy with them and the service provided. I will recommend Caremark highly to anyone looking for home care. The team have gone above and beyond our expectations, the communication is superb and very understanding of our needs and requirements.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you, Gareth for your kind words, your Mum is lovely and carers look forward to visiting her!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Muhammad uzair J (Relative of Client) published on 16 March 2026 Submitted via Website
Overall Experience
Excellent home care service! The caregivers are professional, compassionate, and truly attentive to their clients' needs. Communication is always clear, and they go above and beyond to ensure comfort and peace of mind. I highly recommend them to anyone looking for reliable, high-quality care.

They have been looking after my aunt chota from last 6 month and we are very happy as a family

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you for your kind words, it means a lot for the whole team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G K (Client / Service User) published on 5 March 2026 Submitted via Website
Overall Experience
The overall Caremark package is excellent! The individuals who deliver the service are better than that, they combine flexibility with magnificent personal skills, the overall service they provide combines both technical and personal skills of the highest order.

( I am not a robot)

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you for your kindest words, we appreciate the time you have taken to write us this lovely review, it help us evaluate our services and improve when necessary.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M R (Nephew of Client) published on 4 March 2026 Submitted via Website
Overall Experience
Caremark Preston have been absolutely outstanding in the way they've looked after my aunt. From the very beginning, their team showed genuine care, professionalism, and compassion. They treated her with dignity, patience, and kindness every single day.
Their support hasn't just helped my aunt - it has lifted a huge weight off the whole family. We've all felt completely reassured knowing she is in safe, capable hands. The communication has been excellent, and the consistency of care has given us real peace of mind.

I can't thank the Caremark Preston team enough. They've made a difficult time so much easier for all of us, and we're truly grateful for the exceptional service they provide.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you for taking the time to leave us such good feedback, this lifts the spirits within the team which then translates into outstanding care that we set out to do.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Catherine M (Daughter of Client) published on 3 March 2026 Submitted via Website
Overall Experience
Caremark Preston have been caring for my mother who is living with dementia for 2 months. The quality of care has been high, and has made a meaningful difference to both mum's wellbeing and our family's peace of mind and most importantly has enabled my mother to remain in her own home, the carers are skilled in manoeuvring techniques and support her physically and emotionally. They treat mum with dignity and respect and meet her needs.
Initial difficulties finding the right match for my mum were responded to quickly and efficiently by the management team and additional training needs were identified and delivered promptly and successfully.

There are clear and effective communication channels and managers are always available, approachable and responsive. Feedback is welcomed and acted upon positively. Care records are detailed and well maintained.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you, Catherine for sharing such a thoughtful review. We're delighted to hear that our care has made a positive difference to your mother's wellbeing and supported your family's peace of mind. Ensuring dignity, respect, and skilled support is central to our work, and it's wonderful to know the...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chota B (Client / Service User) published on 8 October 2025 Submitted via Website
Overall Experience
I have been using the service for over a month and so far have been very pleased with the care provided. I am very happy with all the caseworkers who treat me with respect and care.

I like the friendly caring atmosphere they display everyday which makes me feel comfortable and happy.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you Chota, a review like this one helps us stay focus and keep providing the care we do!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A K (Son of Client) published on 15 September 2025 Submitted via Website
Overall Experience

Professional, friendly, flexible, able to deal with surprises - and most importantly a big positive impact on my father's life this month. Staff have all been responsive, effective, and caring - both over email and phone calls with me and IRL with my father in his home.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you so much for your kind words and glowing review! We're truly grateful for your support and thrilled to hear that your experience met and hopefully exceeded your expectations. Feedback like yours inspires us to keep delivering the highest standard of care and service. If there's ever...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Peter H (Son of Client) published on 27 August 2025 Submitted via Website
Overall Experience
Caremark provided the best possible care for my elderly mother. The Caremark team are truly dedicated to their mission. The initial visit (for the required information regarding mum) was carried out with dignity and grace. The carer, who was assigned various jobs to undertake at mum's residence, was friendly, diligent in her tasks, and provided wonderful companionship for the duration.

I highly recommend Caremark. The team show the utmost professionalism.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you Peter, your kind words are fuel to our mission!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Junaid R (Nephew of Client) published on 3 July 2025 Submitted via Website
Overall Experience

My aunt received outstanding service from Caremark Healthcare Preston. The staff was professional, compassionate, and highly attentive to her needs. Communication was clear, and the care provided was both thorough and reliable. We are very grateful for their support and highly recommend their services.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Your kind words make our team happy and motivates them to keep working to highest possible standards. We love to make our customers smile!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Amna A (Sister of Client) published on 25 June 2025 Submitted via Website
Overall Experience

I would like to express my sincere appreciation to Caremark Preston for the outstanding care they have provided to my sister. The carers are not only professional and reliable but also extremely kind and understanding. They always show up on time and treat her with the respect, attention, and patience she truly deserves.

My sister requires special care, and the way her carer takes full responsibility with such compassion and dedication is something we are genuinely thankful for. As a family, it brings us great comfort to know she is in such capable hands.

Thank you to the whole Caremark team-you are doing a wonderful job, and we are so grateful for the support you continue to provide.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you for taking the time to write your review of the service, our team is very happy to receive such appreciation and will continue to help your sister improving her health.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N M (Sister of Client) published on 24 June 2025 Submitted via Website
Overall Experience

I'd like to commend Caremark Preston for the exceptional level of care they have provided to my younger brother at home. Living with epilepsy and a learning disability can present daily challenges, but the Caremark team have handled everything with professionalism and compassion.

Their staff are well-trained, always respectful, and go the extra mile to ensure he is comfortable and cared for. Their genuine dedication has had a positive impact not just on him, but on our entire family. It is a relief and a blessing to know he is in such capable and caring hands. Thank you for all you do.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you for your kind words and taking the time to leave such a good review, this means alot to our team!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Zeeshan A (Nephew of Client) published on 13 May 2025 Submitted via Website
Overall Experience
I would like to express my heartfelt gratitude to Caremark Preston and their wonderful staff for the exceptional care they have provided to my uncle, who is living with dementia. From the very beginning, the team has been incredibly professional, compassionate, and attentive to his unique needs.
They have shown great patience, understanding, and kindness in every interaction, ensuring that my uncle is comfortable, respected, and well looked after. It is clear that they are highly trained and genuinely care about their patients' wellbeing. This has given our family great peace of mind, knowing he is in such good hands.

Thank you to everyone at Caremark for your dedication and the difference you are making in our lives.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thanks you for your kind words, this means alot to our passionate team!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tahira A (Sister of Client) published on 12 May 2025 Submitted via Website
Overall Experience

Caremark Preston is providing care and help to my sister on daily basis.We start getting their services from last 2 months.Excellent service and good behaviour.My sister is a special need child ,they give her medication,help in giving her shower/bath and feed her food as well.We are very satisfied with their service ,highly recommend.

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you for your kind words, this means alot to our team!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Javeria A (Sister of Client) published on 12 May 2025 Submitted via Website
Overall Experience
Caremark is providing excellent care for my sister . The carer was always on time and friendly with my sister . I am very much impressed by their work

Very helpful and indeed with everything . My sister is special and carer takes every single responsibility of her which is really admirable .

Reply from Muhammad Iqbal, M.D at Caremark Preston

Thank you for your kind words. This means alot for our team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (16)

News
  • Posted: Friday 29 May 2026There’s no care quite like Caremark, and this month we’re proud to spotlight one of our own. Sophie Proctor is our Carer of the Month for the warmth, reliability and...
  • Posted: Monday 11 May 2026If day-to-day life is becoming more difficult, live-in care offers a warm, practical way to stay safe and independent in your own home. It brings a dedicated Care Assistant to...
  • Posted: Friday 17 Apr 2026Today, we’re proud to share a special moment for our team and our customers: the promotion of our first Field Care Supervisor, Sammi Calvert. This is more than a promotion....

Awards / Recognitions (8)

  • Recipient: Caremark PrestonDate: Friday 18 Sep 2026
  • Recipient: Caremark PrestonDate: Friday 18 Sep 2026
  • Recipient: Caremark PrestonDate: Monday 18 May 2026

Meet the Team (11)

Muhamamd Iqbal Job Title: Managing Director Joined: 2024
Muhamamd Iqbal

As an experienced HR professional with a robust background in customer service, training, and operations, I bring a unique blend of skills and experience to the care industry. My journey began with a solid educational foundation, earning a Post Graduation in HRM (Level 7). Additionally, I hold multiple certifications in management.

With a diverse background spanning from team member to managerial positions in various industries, I bring a wealth of experience in leadership, team management, and customer service. My journey includes roles in HR, training, and operations, complemented by entrepreneurial endeavours in local businesses like post offices and petrol stations. As a former Area Manager and Training and Development Manager with a focus on employee motivation and development, I am dedicated to fostering supportive environments.



My extensive experience in customer service and my commitment to excellence have equipped me with the necessary skills to excel in the care business. I am a strong communicator, capable of building positive relationships both internally and externally. I possess a keen analytical mind, excellent decision-making abilities, and a high tolerance for pressure, all of which are crucial in providing top-notch care services.



I am dedicated to creating a supportive and productive environment where both customers and team members feel valued and motivated. With a “How can I help you?” attitude, I strive to go the extra mile for customers, ensuring their needs are met with professionalism and empathy. My expertise in leadership, team management, and customer service makes me well-suited to deliver exceptional care and support in the healthcare industry.

Michelle Hawley Job Title: Registered Care Manager Joined: 2025
Michelle Hawley

I am the Care Manager at Caremark Preston, bringing with me a wealth of experience and passion for supporting others. With a career in health and social care that began in the 1990s, I started out as a care assistant and progressed to senior roles, including Deputy Manager of a residential home.

My journey also includes a remarkable 16-year chapter with Lancashire Constabulary, working first as a paralegal and later as a Volunteer Officer, leading on recruitment, training, and support for volunteers who were matched with vulnerable individuals, in the Blackpool, Wyre and Fylde areas. This role, which began just six weeks before the COVID-19 pandemic, deeply reinforced my commitment to helping those in need.

After further experience in a local sight loss charity, raising funds and planning events, I returned to health and social care as a Care Coordinator, where my passion and dedication have now led me into the role of Care Manager. I am proud to be able to lead a team that delivers compassionate, person-centred care across the Preston community.

Outside of work, I enjoy being with my long-haired miniature dachshund called Bongo. I have 2 grown-up daughters and an amazing partner. I love to travel. Favourite destination so far has to be Las Vegas, where I was lucky enough to see Adele in concert, and Jamaica.

Sammi Job Title: Field care Supervisor Joined: 2025
Sammi

I am a caring and reliable Care Assistant dedicated to supporting individuals with their daily needs while promoting dignity and independence. My commitment is to provide high-quality, person-centred care. I love my job as a care assistant, and I am passionate about helping people and have more than 10 years of experience working in the care sector

Outside of working, I am a proud parent of two boys. We love exploring as a family and enjoying different places. I love being around my family and friends. I am very sociable and have a good social life outside of work.

Penni Card Job Title: HCA Joined: 2025
Penni Card
Hi I’m Penni,

a caring and friendly Health Care Assistant who loves supporting people and making a positive difference in their day. I enjoy getting to know the individuals I care for and helping them feel comfortable, valued, and supported. Bringing kindness, patience, and a smile to my work each day is something I take great pride in.

Outside of work, I am a proud parent of two boys who keep me busy and smiling. I am very adventurous and love to be outdoors and explore new places with my family.

Christa Job Title: HCA Joined: 2026
Christa

Hi, I’m Christa. I am a compassionate and friendly care assistant who enjoys helping people feel comfortable, safe and supported in their day-to-day lives. My favourite part of the role is being able to make a difference to someone’s day, even in small ways, whether that’s making them smile, having a proper chat, or just being there so they don’t feel alone.

Outside of work, I love to keep active; my chosen sports are running and weightlifting. I also enjoy travelling and spending time with friends and family.

Steph Job Title: HCA Joined: 2026
Steph

Hi, I’m Steph, I’m a proud mum of 3 amazing and beautiful children, Alyssia, Ashleyne and Shae-Lucas. They are my absolute world :) I enjoy spending time with my family, partner and friends and the odd night out, but I’m getting old now, and it usually takes me too long to recover. I’ve only just been on a holiday abroad and can’t believe I’ve missed out on it all these years! I love to help people. And love being around people who make me belly laugh.

Paida Job Title: HCA Joined: 2026
Paida

Hi, I’m Paida. I’m a dedicated carer who is passionate about supporting people to live comfortably and independently in their own homes. I enjoy building trusting relationships and providing compassionate, person-centred care. Making a positive difference in someone’s day is what I love most about my role.

Tahira Job Title: HCA Joined: 2026
Tahira

My name is Tahira Anwar. I always dreamed of working in a medical or care?related field, but after getting married and raising my children, I wasn’t able to complete my education. What began as a part?time beauty therapist role eventually led me into full?time caring, and that experience helped me realise where my true passion has always been.

I am now proud to be working as a compassionate Care Assistant with Caremark Preston. I am genuinely grateful to the team for believing in me, welcoming me without previous formal experience, and investing in my training and development. I am loving this role — supporting our elderly clients, making a positive difference in their daily lives, and going home each day with a sense of purpose and satisfaction.

Sophie Job Title: HCA Joined: 2026
Sophie

I am a friendly carer who loves to make a difference in people’s day-to-day lives, always bringing a positive attitude and a smile. I am especially passionate about encouraging independence, which has inspired me to begin a Master's degree in Occupational Therapy in September.

Outside of work, I love spending time with family and friends. I also love adventures—I’ve just returned from three months of solo travelling in Australia and Indonesia, and I’m already planning my next trip to Thailand!

Arshiya Job Title: HCA Joined: 2025
Arshiya

Hi, I’m Arshiya. I work as a care assistant and am passionate about supporting individuals in a way that helps them feel comfortable, respected, and independent. I take pride in building meaningful relationships with the people I care for, taking the time to understand their needs, and ensuring they are treated with dignity at all times. My goal is to make each day a little easier and more positive for those I support.

Alongside my role, I am a pharmacy student, which supports my understanding of health and medicines and helps me provide more informed care. Outside of work, I enjoy reading, spending time with friends and family, and travelling whenever I have the opportunity.

Freeha Job Title: HCA Joined: 2025
Freeha

Hi, I’m Freeha. I’ve been a Care Assistant for 1 year, and what I love most about my role is the opportunity to make a positive impact on someone’s day. I’m a big believer that a little extra patience and a friendly smile can go a long way. My goal is always to provide the same level of care I would want for my own family members: compassionate, respectful, and attentive.

Frequently Asked Questions about Caremark Preston

How many Carers does Caremark Preston employ?

Caremark Preston employs 13 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Preston to verify any information. View our terms and conditions. Caremark Preston has an Enhanced Service - more info.