Caremark Preston

As an experienced HR professional with a robust background in customer service, training, and operations, I bring a unique blend of skills and experience to the care industry. My journey began with a solid educational foundation, earning a Post Graduation in HRM (Level 7). Additionally, I hold multiple certifications in management.

With a diverse background spanning from team member to managerial positions in various industries, I bring a wealth of experience in leadership, team management, and customer service. My journey includes roles in HR, training, and operations, complemented by entrepreneurial endeavours in local businesses like post offices and petrol stations. As a former Area Manager and Training and Development Manager with a focus on employee motivation and development, I am dedicated to fostering supportive environments.

My extensive experience in customer service and my commitment to excellence have equipped me with the necessary skills to excel in the care business. I am a strong communicator, capable of building positive relationships both internally and externally. I possess a keen analytical mind, excellent decision-making abilities, and a high tolerance for pressure, all of which are crucial in providing top-notch care services.

I am dedicated to creating a supportive and productive environment where both customers and team members feel valued and motivated. With a “How can I help you?” attitude, I strive to go the extra mile for customers, ensuring their needs are met with professionalism and empathy. My expertise in leadership, team management, and customer service makes me well-suited to deliver exceptional care and support in the healthcare industry. Read less

Michelle has over 30 years of experience in health and social care and has dedicated her career to supporting others. Beginning as a Care Assistant in the 1990s, she progressed through a variety of roles, including Deputy Manager, Care Coordinator and now Registered Manager.

Since joining Caremark Preston, Michelle has achieved her Level 5 qualification and continues to champion care as a skilled and rewarding profession.

Alongside her care career, Michelle spent 16 years with Lancashire Constabulary as a paralegal and later as a Volunteer Officer, recruiting, training and supporting volunteers across Blackpool, Wyre and Fylde. She has also worked within the charity sector, raising funds and organising events for a sight loss charity.

Passionate about creating a positive workplace culture, Michelle leads with kindness, energy and humour. She is committed to ensuring colleagues feel valued, supported and empowered to deliver outstanding person-centred care.

Outside of work, Michelle enjoys playing netball, walking her dachshund Bongo and planning future trips to the Maldives. She’s firmly team coffee, loves summer and remains convinced pineapple has no place on a pizza.

Michelle’s motto: “If you love your job, you never work a day in your life.” Read less

Samantha, known to many as Sami, has built her career around supporting people and helping them live independently. Beginning her journey with Sue Ryder, she has gained experience across a range of care settings and developed a strong understanding of the difference great care can make.

As Field Care Supervisor at Caremark Preston, she supports both customers and care staff, ensuring high standards of care are maintained while helping colleagues develop and succeed in their roles.

Sami has achieved her Level 2 qualification in Health and Social Care and is currently working towards her Level 3. She is passionate about treating people with dignity, compassion and respect, and values being part of a close-knit team that shares the same commitment to making a difference.

Described as caring, fun and sociable, Sami brings warmth and positivity to everything she does.

Outside of work, she enjoys spending time with her two boys, socialising with friends and the occasional game of bingo. One day, she hopes to visit Australia and New Zealand.

Her advice: “Don’t eat soup with a fork.” Read less

Tahira joined the care sector with a genuine desire to help others and quickly discovered how rewarding the role can be. She enjoys building meaningful relationships with the people she supports and understands how even small acts of kindness can make a significant difference to someone’s comfort, dignity and independence.

Alongside her role at Caremark Preston, Tahira works as a beautician, bringing excellent people skills and a natural ability to help others feel comfortable and valued.

As Caremark Preston’s Dementia Champion, Tahira promotes greater understanding of dementia and supports a compassionate, person-centred approach to care. She is currently studying towards her Level 3 NVQ in Health and Social Care to further develop her skills and knowledge.

Helpful, cheerful and thoughtful, Tahira brings a calm and positive presence to the team.

Outside of work, she enjoys cooking, listening to music and exploring new places. She hopes to visit Saudi Arabia in the future and enjoys a good KFC.

Her motto:“Be humble.” Read less

Sophie has two years of experience in care and is currently studying for a Master’s degree in Occupational Therapy. Her studies complement her caring nature and strengthen her understanding of how to support people’s independence, wellbeing and quality of life.

For Sophie, the most rewarding part of her role is knowing she has made a positive difference to someone’s day. Kind, energetic and bubbly, she brings enthusiasm and positivity to every visit.

Outside of work, Sophie enjoys cheerleading, reading and spending time with friends and family. Having recently travelled through Australia and Indonesia, she is now hoping to explore more of Southeast Asia, particularly Thailand.

A self-confessed Starbucks enthusiast and lover of Italian food, Sophie firmly believes that a Jaffa Cake belongs on the biscuit aisle.

Her motto: “Smile at everyone, always be kind.” Read less

Christa is a compassionate and dedicated Care Assistant who takes pride in making a positive difference to the lives of the people she supports. She believes it is often the small things that matter most, whether that’s sharing a conversation, offering reassurance or simply bringing a smile to someone’s face.

Her commitment to delivering high-quality care has been recognised through being named Caremark Preston’s Carer of the Month. She is highly valued by both customers and colleagues for her professionalism, reliability and caring approach.

Outside of work, Christa enjoys running, weightlifting and staying active. She also loves travelling, spending time with friends and creating lasting memories with her family.

Friendly, approachable and supportive, Christa is passionate about helping people feel valued, respected and cared for every day. Read less

Arshiya believes great care is about building relationships and understanding what matters most to each individual. She takes pride in helping people feel comfortable, respected and supported while maintaining their independence.

Alongside her role as a Care Assistant, Arshiya is studying Pharmacy, giving her additional knowledge and insight into health and medicines that complement her caring role.

Kind, thoughtful and people-focused, she enjoys getting to know the people she supports and making a positive difference through both practical assistance and meaningful conversations.

Outside of work and her studies, Arshiya enjoys reading, spending time with family and friends, and travelling whenever the opportunity arises.

Her compassionate approach and commitment to person-centred care make her a valued member of the Caremark Preston team. Read less

Freeha believes that everyone should be treated with the same care, kindness and respect we would want for our own families. This philosophy shapes her approach and underpins everything she does.

With two years of care experience and over a year at Caremark Preston, she enjoys building meaningful relationships with the people she supports and helping them maintain their wellbeing, comfort and independence.

Freeha particularly values Caremark’s commitment to person-centred care and the opportunities available for learning and development. Caring, reliable and supportive, she takes pride in making a positive difference to people’s lives.

Outside of work, Freeha is a proud mum of three and enjoys spending quality time with her family. She would love to visit Switzerland and Greece one day and enjoys a Chinese takeaway.

When it comes to pizza, she’s firmly on team pineapple.

Her motto: “In a world where you can be anything, be kind.” Read less

Bev’s journey into care began after caring for her mother, an experience that inspired her to support others. Sixteen years later, she remains just as passionate about making a difference in people’s lives.

She particularly enjoys knowing she has helped brighten someone’s day and values being part of a supportive team where people feel listened to, respected and encouraged.

Kind, loyal and full of life, Bev brings a wealth of experience to her role and is known for her warm and approachable nature.

Outside of work, she enjoys cooking, swimming and spending time with her three children and granddaughter. She would love to visit Italy one day to experience its culture and cuisine.

One fact people are often surprised to learn? Bev is a former beauty queen.

Her advice: “Live life to the fullest. You never know what tomorrow will bring.” Read less

With four years of experience in care, Paida is passionate about helping people feel safe, comfortable and respected while maintaining as much independence as possible.

She finds great satisfaction in knowing her support has had a positive impact, whether through practical assistance, companionship or simply helping someone feel valued. Paida particularly enjoys being part of a team that shares the common goal of improving people’s lives.

Known for her kindness, positivity and caring nature, she brings warmth and enthusiasm to her role every day.

Outside of work, Paida enjoys walking, watching films and spending time with friends and family. She loves learning about different cultures and hopes to visit Thailand, Bali and Singapore in the future.

A coffee lover and self-confessed night owl, she is also a big fan of Chinese food.

Her advice: “Kindness costs nothing but means everything.”

Her motto: “Carpe Diem.” Read less

Warm, chatty and naturally caring, Hermionie was inspired to join the care sector after seeing the compassion her family members received. Despite being new to the role, she quickly discovered how rewarding it is to build bonds with customers and offer support that helps them grow in confidence.

She loves the people aspect of care – meeting individuals with different needs and personalities makes every day meaningful. A veterinary student and an animal lover, she also enjoys baking, Formula 1 and a good girl’s night.

Outside of work, Hermionie is a night owl with a soft spot for sweet treats, Starbucks and a Chinese takeaway – specifically crispy chilli beef! Her dream trip is Gran Canaria, where her mum’s family are from, a place that feels more like home than anywhere else.

Her advice: “Even when learning feels hard, keep going – the right people will help you.”

Her motto: “Everything happens for a reason.” Read less

Amisha’s caring nature began early in life, growing up closely with her grandparents. That experience shaped her deep connection with older people and inspired to support others in maintaining their independence, dignity and happiness. Seven months into her care journey, she already finds great satisfaction in making a positive difference in someone’s day.

She loves encouraging customers to stay independent, helping them feel safe, comfortable and valued, and building trusting relationships along the way. Kind, friendly and frank, Amisha takes great pride in knowing she has helped someone feel special.

Outside of work, she enjoys travelling, doing makeup and dancing. A coffee lover and early bird, she is happiest in summer and believes pineapple and pizza are a great combination. She also enjoys horror films – even though she admits they do scare her!

Her motto: “Trust what you put into the world – it has a way of returning it to you.” Read less