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Purpleline Care Services

Pioneer House, Pioneer Business Park, North Road, Ellesmere Port CH65 1AD
Purpleline Care Services Logo
Purpleline Care Services logo
Purpleline Care Services, Ellesmere Port
Purpleline Care Services, Ellesmere Port
Purpleline Care Services, Ellesmere Port

Purpleline Care Services is a privately owned care provider regulated by Care Quality Commission (CQC). It serves the social care and private funded market around England and Wales. Purpleline Care Services believes that every individual deserves the right to live with dignity, respect and they support they need to thrive. Purpleline Care Services specialises in providing tailored personal care services that promote well-being and independence for individuals in the comfort...  

Care Provided by Purpleline Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26 - £32
  • Weekly Live-in Care Fees: £1,500 - £1,750

30mins charged at £18.00 and 45mins at £22

The price(s) shown are provided by the agency. Contact Purpleline Care Services for full pricing details and T&Cs.

Contact Purpleline Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Purpleline Care Services Ltd
  • Private Owned

Person in charge

  • Hannah Matthew (Registered Manager)

Purpleline Care Services Reviews (7)

9.6

Purpleline Care Services has a Review Score of 9.6 (9.552) out of 10, based on 7 reviews in the last 2 years. Over all time Purpleline Care Services has 7 reviews.

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Showing 7 reviews matching selected criteria
Review from S F (Mother of Client) published on 26 March 2026 Submitted via Website
Overall Experience
Once again we have received faultless care. Extremely responsive service from the manager and excellent care from the carer. We have used Purpleline Care several times and will continue to do so.

I am so glad I found this company; it really is a five star organisation that goes all out in a time of need.

Reply from Hannah Matthew, Registered Manager at Purpleline Care Services

Thank you and we looking to continue providing you with the best care.

Staff
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Management
Treated with Dignity
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Review from Lucy M (Daughter of Client) published on 27 August 2025 Submitted via Website
Overall Experience

All care delivered has been of a very high standard and carried out with professionalism and kindness. The staff are lovely and always resourceful even when dealing with challenging situations as a result of Mum's dementia

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Review from K D (Granddaughter of Client) published on 13 May 2025 Submitted via Website
Overall Experience
Very satisfied with Purpleline, the manager and the staff deliver an exceptional level of care for Nan, she has finally
Settled onto a routine and I haven't seen her this happy for a long time.

All going very well

Reply from Hannah Matthew, Registered Manager at Purpleline Care Services

Your feed back matters to us, we are thrilled to learn that you are happy with the service we provide and we will continue to be the best. Thank you for being part of our community.

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Review from J T (Wife of Client) published on 6 May 2025 Submitted via Website
Overall Experience
Angels in disguise.
The situation arose recently when I could not look after my husband single handedly.
It is a huge decision to ask for help, and allow some one else into the home and provide personal care for a loved one.
We needn't have worried.

Our Carer is just WONDERFUL. Her team excellent. We couldn't be happier, or more grateful.

Reply from Hannah Matthew, Registered Manager at Purpleline Care Services

Thank you so much for a positive feed back and it means a lot to us to hear that you are happy with our services. We are committed to delivering the best care possible and your feedback inspires us to continue striving for excellence. Thank you for being a valued part of our community.

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Review from Gail W (Daughter of Client) published on 6 May 2025 Submitted via Website
Overall Experience
Very professional service from purple line care. Carer is lovely and looks after my mum really well with great care and compassion. Very understanding too of mums needs. Care centered around what mum needs and wants. Also a very reliable service.
I was very very apprehensive about getting carers in to help and support my mum but really pleased and reassured with the care that is given.
They also keep me really well informed too if there is anything I need to know.

Would definately recommend them as a care provider.

Reply from Hannah Matthew, Registered Manager at Purpleline Care Services

Thank you so much for the kind words and positive feedback about the care we provide. We are thrilled to hear that you are satisfied with the service. We also appreciate you bringing your concerns regarding the costings to our attention. Please rest assured that we take your feed back seriously and...  

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Review from D W (Granddaughter of Client) published on 5 May 2025 Submitted via Website
Overall Experience

5* service! Purpleline Care Services are the providers of Care for my grandmother, I can not fault this company at all, they have been looking after her for a year or more, they are always on the other end of the phone, ready to answer any questions, always on time and ready to help! Very happy with their services! Highly recommended!!

Reply from Hannah Matthew, Registered Manager at Purpleline Care Services

Thank you very much for a positive feed back. We are thrilled to hear that you are satisfied with our service. We will continue to bring quality care to the door step of your loved one.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C W (Client / Service User) published on 1 May 2025 Submitted via Website
Overall Experience

The personnel at Purpleline have gone above and beyond to sort out my needs. The three hardest words in my vocabulary were 'i need help' but Purpleline slowly and gently encouraged me to understand that i really did need help and that there is no shame in asking for it. Thank you Purpleline for getting me back on the road to my life..

Reply from Hannah Matthew, Registered Manager at Purpleline Care Services

Thank you for a positive review and we thrive to be the best. we reassure you the costings have been reviewed. Thank you again for being part of our community.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Purpleline Care Services.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Purpleline Care Services

How many Carers does Purpleline Care Services employ?

Purpleline Care Services employs 11 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Purpleline Care Services to verify any information. View our terms and conditions. Purpleline Care Services has an Enhanced Service - more info.