Purpleline Care Services

Pioneer House, Pioneer Business Park, North Road, Ellesmere Port CH65 1AD
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8.4 2 Reviews
  • Purpleline Care Services, Ellesmere Port
Purpleline Care Services is a privately owned care provider regulated by Care Quality Commission (CQC). It serves the social care and private funded market around England and Wales. Purpleline Care Services believes that every individual deserves the right to live with dignity, respect and they support they need to thrive. Purpleline Care Services specialises in providing tailored personal care services that promote well-being and independence for individuals in the comfort of their own homes.
Purpleline Care Services is composed of a dedicated team of highly skilled, experienced, qualified caregivers committed to deliver compassionate, reliable and professional care that meets the unique needs of each individual, whether its assistance with daily activities, medication management, companionship, and the list is not exhaustive.
Purpleline Care Services is here to ensure that your loved ones receive the highest quality care.

Purpleline Care Services is built on a foundation of trust, integrity and respect. Its dedicated team works closely with clients, their families to create a care plan that's both flexible and person centred, always prioritising the health and happiness of those it serves.

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Care Provided by Purpleline Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Purpleline Care Services Ltd
  • Person in charge
  • Hannah Matthew (Registered Manager)

Purpleline Care Services Reviews (2)

8.4

Purpleline Care Services has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years. Over all time Purpleline Care Services has 2 reviews.

Overall Experience

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Date Published

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Review from C W (Client) published on 1 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The personnel at Purpleline have gone above and beyond to sort out my needs. The three hardest words in my vocabulary were 'i need help' but Purpleline slowly and gently encouraged me to understand that i really did need help and that there is no shame in asking for it. Thank you Purpleline for getting
me back on the road to my life..

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S F (Client) published on 29 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service all round from Purpleline care services. They responded immediately to a family crisis; they understood what was needed and provided live in care within a matter of forty eight hours.
The carer was carefully chosen to meet our needs so much so that I have already booked further respite
with this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Purpleline Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Purpleline Care Services is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Purpleline Care Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Purpleline Care Services

What Type of Services does Purpleline Care Services offer?

Purpleline Care Services offers Home Care.

How many Carers does Purpleline Care Services employ?

Purpleline Care Services employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Purpleline Care Services to verify any information. View our terms and conditions. Purpleline Care Services has an Enhanced Service – more info.