Caremark Bath & North East Somerset

5 Kelso Place, Upper Bristol Road, Bath BA1 3AU
Review Us
8.8 3 Reviews
  • Caremark Bath & North East Somerset, Bath
Caremark Bath & North East Somerset offers the highest standard of professional care and support to people in need who choose to remain living in their own homes. They encourage and promote the independence and safety of all of their customers and ensure that people's values and rights such as dignity, beliefs and freedom of choice are respected at all times.

As part of the Caremark Group, one of the UK’s leading care providers, Caremark Bath & North East Somerset uphold the highest standards of person-centred care.

They offer a wide range of services, including 24 hour live-in care, and take great care in matching clients with carers who best suit their needs. Each care plan is tailored to the unique needs, preferences, and routines of the client, fostering comfort and dignity in their daily lives.

If you or a loved one could benefit from home care services, Caremark Bath & North East Somerset are here to help. Their friendly team is happy to offer guidance over the phone or arrange a no-obligation home visit to assess your needs in the comfort of your own home.
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Care Provided by Caremark Bath & North East Somerset

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £38
  • Weekly Live-in Care Fees: from £1690

Please contact us for any other ad-hoc prices, including waking nights etc.

These prices are only a guideline, please contact Caremark Bath & North East Somerset to find out the exact price for your requirements.

Contact Caremark Bath & North East Somerset to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Bath & North East Somerset to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Louise Davis (Registered Care Manager)

Caremark Bath & North East Somerset Reviews (3)

8.8

Caremark Bath & North East Somerset has a Review Score of 8.8 (8.833) out of 10, based on 3 reviews in the last 2 years.
Over all time Caremark Bath & North East Somerset has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Caremark Bath & North East Somerset
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from C M (Daughter of Client) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been receiving visits from Caremark carers for the past two months. We have found their service to be professional, reliable, punctual, friendly and personable. I would recommend them to anybody requiring experienced carers.
Reply from Jonathan Stevens, Managing Director at Caremark Bath & North East SomersetThank you so much for your lovely feedback - it really means a lot to us. We're so pleased that your family has had a positive experience with our team. We know how important it is to feel confident in the support being provided, and we really appreciate your trust. I'll be sure to share your kind words with the carers - it will mean a great deal to them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from ROB A (Son of Client) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carkmark Bath have been providing specislist live in care for my 95 year old mother who is suffering from diagnosed congative issues. They have been kind, attentive, caring and going the extra mile to ensure Mums needs are met and that she can continue to thrive in her own home. As a family we feel
we can relax more knowing Mums care and requirements for social interaction with her carer are good hands 24hrs a day.
Reply from Jonathan Stevens, Managing Director at Caremark Bath & North East SomersetDear Rob,
Thank you so much for taking the time to leave such a kind review. It really means a great deal to all of us at Caremark Bath.
Providing live-in care for your mum is a privilege, and we're so pleased to hear that the support from the team has helped her continue to live comfortably and happily in her own home. Knowing that our care gives you and your family greater peace of mind is exactly what we hope to achieve.
Your comments about the kindness, attentiveness and dedication of the carers will mean a lot to them. They work very hard to build genuine relationships with the people they support, and ensuring your mum has both the care she needs and meaningful social interaction is incredibly important to us.
Thank you again for your trust in Caremark Bath - it's truly an honour to support your mum and your family.

Warmest regards,
Jonathan
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Garry M (Husband of Client) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm the principal carer for my wife who has secondary progressive MS and is severely disabled. We recently had to look for a reliable care solution to provide 24/7 care for her for 4 weeks whilst I recovered at home from surgery. We needed to feel safe with knowledgeable experienced carers and confident
that they would and could provide the level of service they offered. After looking at numerous care options, including residential and freelancers, the Caremark team gave us that confidence in their abilities. Their service was professional and their carers delivered above our expectations. I have no hesitation in recommending them to anyone who is looking for a friendly team to provide reliable care for their family or friends and have already taken the opportunity to use them again for respite breaks.
Reply from Jonathan Stevens, Managing Director at Caremark Bath & North East SomersetDear Garry,
Thank you so much for taking the time to leave such a thoughtful review. It truly means a great deal to all of us.
We understand how important it is to feel confident and reassured when entrusting someone else with the care of a loved one, particularly in a situation like yours. We're so pleased that our team was able to give you that peace of mind while you focused on recovering from your surgery.
Your kind words about the professionalism and dedication of our carers will mean a lot to the whole team, who always strive to provide compassionate, reliable support for every family we work with.

Thank you as well for recommending us and for continuing to trust us with your wife's care for respite support. It's a privilege to be able to support both of you.

With very best wishes,
The Caremark Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.8 (8.833)

Overview of Review Score

The Review Score of 8.8 (8.833) out of 10 for Caremark Bath & North East Somerset is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Caremark Bath & North East Somerset is calculated as follows: ( (15 Excellents x 5) + (3 Goods x 4) ) ÷ 18 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Bath & North East Somerset is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (2)

Jonathan

Jonathan Stevens

Job Title: Managing Director Joined: 2024

Jonathan Stevens is our Managing Director, overseeing all operations at Caremark to ensure the highest quality of care for the people we support across Bath & North East Somerset.


Jonathan has more than 25 years’ experience in leading and managing teams within the media and communications sector.


“I am passionate about making a difference, and fully committed to delivering the highest standard of care to improve the quality of life for people across our region."

Louise

Louise Davis

Job Title: Registered Care Manager Joined: 2024

Hi, I’m Louise Davis, the Registered Care Manager for Caremark Bath and North East Somerset. With 10 years of experience in the Health and Social Care Sector, I’ve supported individuals with learning and physical disabilities, mental health needs, dementia, and those who are elderly or frail. Having worked as an interim manager and consultant across diverse care services, I’m excited to become part of the Caremark team, providing safe, personalised care at home.


I look forward to applying my expertise from managing complex day and residential care homes and fostering community engagement. Our goal is to support customers across the region to stay safe and independent at home, recognising that each person has unique care needs. I am committed to ensuring that both our customers and care assistants have the resources and support they need to deliver the highest standard of care.

Frequently Asked Questions about Caremark Bath & North East Somerset

How many Carers does Caremark Bath & North East Somerset employ?

Caremark Bath & North East Somerset employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Bath & North East Somerset to verify any information. View our terms and conditions. Caremark Bath & North East Somerset has an Enhanced Service - more info.