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SureCare Dartford & Gravesend

Storage King, 599-613 Princes Road, Dartford, Kent DA2 6HH
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SureCare Dartford & Gravesend, Dartford
SureCare Dartford & Gravesend, Dartford
SureCare Dartford & Gravesend, Dartford

At SureCare Dartford & Gravesend, exceptional care is at the heart of everything the team does.

Providing trusted home care services across Dartford, Gravesend, Bexley, Sidcup, Swanley, Erith, Crayford and the surrounding communities, SureCare is dedicated to helping people live safely, independently and comfortably in the place they know and love most - their own home.

Whether support is needed with domiciliary care, live-in care, respite care, companionship, or assistance with everyday...  

Care Provided by SureCare Dartford & Gravesend

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£25 - £30
Weekly Live-in Care£1,300 - £1,700

Contact SureCare Dartford & Gravesend to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Courtney Redpath (Registered Manager)

SureCare Dartford & Gravesend Reviews (11)

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9.7

SureCare Dartford & Gravesend has a Review Score of 9.7 (9.669) out of 10, based on 11 reviews in the last 2 years. Over all time SureCare Dartford & Gravesend has 11 reviews.

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Review from Yvonne O (Great-granddaughter of Client) published on 25 May 2026 Submitted via Website
Overall Experience
Thank you to the whole team for the amazing work you do - we truly appreciate everything you've done for our granny and would happily recommend your service to other families looking for quality care.

It gives our whole family real peace of mind knowing she is in such safe and compassionate hands.

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Review from Clara H (Granddaughter of Client) published on 2 May 2026 Submitted via Website
Overall Experience

SureCare looks after my grandma with real care and warmth. The carers sing with her, cook meals, and keep everything tidy. It's reassuring to have a consistent, friendly team supporting her daily.

I trust them with my grandmother's care.

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Review from C O (Daughter of Client) published on 1 May 2026 Submitted via Website
Overall Experience

The care my mum received and has been receiving from shore care has been great. Excellent service. Carers are great. They pay great attention to my mum. My mum only say good things about them. They do arrive late sometimes. However, this is not unusual as London transport can be unreliable sometimes.

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Review from Munroe H (Son of Client) published on 1 May 2026 Submitted via Website
Overall Experience
I am extremely pleased with the care and support provided. From the very beginning, the team has been kind, reliable, and genuinely caring. They always take the time to listen, treat people with dignity and respect, and ensure that care is delivered to a very high standard.
Communication has been excellent throughout, and it's reassuring to know that any concerns are taken seriously and acted upon promptly. The carers are professional, friendly, and clearly committed to what they do, which makes a real difference day to day.

I wouldn't hesitate to recommend this care provider to anyone looking for compassionate, dependable, and high-quality care.

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Review from Bright O (Son of Client) published on 1 May 2026 Submitted via Website
Overall Experience
I'm writing this as the Son of a client, and I honestly can't thank the team enough for the care they've given my parent. From the very beginning, they made us feel reassured and supported during what can be a very difficult time for any family.

The staff are kind, patient, and genuinely attentive. not just to my mum's needs, but to their dignity and comfort as well. It's clear they treat residents with real compassion, not just as part of a job.

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Review from Muhammad U (Son of Client) published on 1 May 2026 Submitted via Website
Overall Experience

They looked after my father very well and it was a very good experience using them. I will definitely recommend them to many people around me. I found them very genuine and I am happy about me using their services.

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Review from C P (Daughter of Client) published on 22 July 2025 Submitted via Website
Overall Experience
I'm very grateful to have found Surecare to take care of my elderly Mum at home.
The girls who visit her are wonderful and so friendly and helpful and kind to her.,
It's very easy to get in touch with them whenever I need to by text or email and they always reply immediately to accommodate extra help if I need it.
My Mum loves their company and so do I.

Surecare provide a professional, efficient and caring service and I'm so glad I found them.

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Review from Beverley C (Client / Service User) published on 2 July 2025 Submitted via Website
Overall Experience

I've been a service user of SureCare Dartford for a few months now. They are very good with personal care as well as helping around the house if there is something that you cannot do. They always try to provide a service that pleases the user to make sure that they are comfortable. The staff are friendly and committed to their jobs

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Review from Ian R (Son of Client) published on 19 June 2025 Submitted via Website
Overall Experience
This review spans the period since Mum started to receive daily care from SureCare in late March 2025, to date (June 2025).
Mum is very happy with the level of service provided under the care agreement and enjoys a good relationship with the carers who support her.
My personal experience is that the team very quickly settled in to supporting mum. When they arrive, they get on with the things mum needs them to do and any other small tasks which she needs help with.

I have found the invoicing process to be efficient and accurate.

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Review from John H (Client / Service User) published on 19 June 2025 Submitted via Website
Overall Experience

Experience compassionate and dedicated care team with a truly successful backup service. The highly trained staff provides personalised support tailored to individual needs. Choose them for a truly exceptional care experience.

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Review from M J (Wife of Client) published on 23 April 2025 Submitted via Website
Overall Experience
Surecare Dartford have been looking after my husband and we are both so happy.
The manager came out and did a detaled meet and greet and wrote a personal care plan for my husband taking every into consideration. The carers are all so caring and love having a sing song with my husband and he has even been teaching them some welsh.

We would happy recomend them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Meet the Team (1)

Courtenay Redpath
Courtenay RedpathJob Title:Registered ManagerJoined: 2025

Courtenay Redpath has been the Registered Manager at SureCare Dartford & Gravesend for the past year, leading the service with dedication, compassion and a strong commitment to delivering exceptional person-centred care.

Having started her career as a domiciliary care worker, Courtenay has progressed through roles including Field Care Supervisor, Care Coordinator and Registered Manager. This hands-on experience has given her an in-depth understanding of every aspect of home care, enabling her to provide outstanding leadership while never losing sight of what matters most – delivering high-quality care that helps people remain safe, independent and comfortable in their own homes.

Courtenay holds an NVQ Level 3 in Health and Social Care and is continuing her professional development by working towards her Level 5 qualification. Throughout her career, she has built extensive expertise in CQC compliance, safeguarding, care planning, staff development, recruitment and quality assurance. She has successfully managed large care services, worked closely with local authorities and healthcare professionals, and consistently promoted best practice in person-centred care.

Since joining SureCare Dartford & Gravesend, Courtenay has played a key role in strengthening the service, developing a compassionate and skilled care team, maintaining high standards of compliance, and ensuring every client receives personalised care tailored to their individual needs and preferences. Her approachable leadership style, attention to detail and genuine passion for supporting both clients and care professionals have helped create a positive culture built on dignity, respect and kindness.

Courtenay firmly believes that excellent home care is about building trusted relationships and empowering people to live fulfilling, independent lives within the comfort of their own homes. Her focus on continuous improvement and outstanding quality of care ensures that every client and family receives the highest standard of support from SureCare Dartford & Gravesend.

Frequently Asked Questions about SureCare Dartford & Gravesend

How many Carers does SureCare Dartford & Gravesend employ?

SureCare Dartford & Gravesend employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Dartford & Gravesend to verify any information. View our terms and conditions. SureCare Dartford & Gravesend has an Enhanced Service -more info.