SureCare Dartford & Gravesend

Regis House, Admirals Park, Victory Way, Dartford DA2 6QD
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9.5 5 Reviews
  • SureCare Dartford & Gravesend, Dartford
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £30

These prices are only a guideline, please contact SureCare Dartford & Gravesend to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Courtney Redpath (Registered Manager)
Are you the Owner/Manager of SureCare Dartford & Gravesend? View your Advertising Options

SureCare Dartford & Gravesend Reviews (5)

9.5

SureCare Dartford & Gravesend has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time SureCare Dartford & Gravesend has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 5
  • 5
  • 5
  • 0
Reviewer Connection to SureCare Dartford & Gravesend
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from C P (Daughter of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very grateful to have found Surecare to take care of my elderly Mum at home.
The girls who visit her are wonderful and so friendly and helpful and kind to her.,
It's very easy to get in touch with them whenever I need to by text or email and they always reply immediately to accommodate extra
help if I need it.
My Mum loves their company and so do I.
Surecare provide a professional, efficient and caring service and I'm so glad I found them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Beverley C (Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been a service user of SureCare Dartford for a few months now. They are very good with personal care as well as helping around the house if there is something that you cannot do. They always try to provide a service that pleases the user to make sure that they are comfortable. The staff are friendly
and committed to their jobs
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ian R (Son of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This review spans the period since Mum started to receive daily care from SureCare in late March 2025, to date (June 2025).
Mum is very happy with the level of service provided under the care agreement and enjoys a good relationship with the carers who support her.
My personal experience is that the
team very quickly settled in to supporting mum. When they arrive, they get on with the things mum needs them to do and any other small tasks which she needs help with.
I have found the invoicing process to be efficient and accurate.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John H (Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Experience compassionate and dedicated care team with a truly successful backup service. The highly trained staff provides personalised support tailored to individual needs. Choose them for a truly exceptional care experience.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M J (Wife of Client) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Surecare Dartford have been looking after my husband and we are both so happy.
The manager came out and did a detaled meet and greet and wrote a personal care plan for my husband taking every into consideration. The carers are all so caring and love having a sing song with my husband and he has even
been teaching them some welsh.
We would happy recomend them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for SureCare Dartford & Gravesend is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for SureCare Dartford & Gravesend is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SureCare Dartford & Gravesend is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about SureCare Dartford & Gravesend

What Type of Services does SureCare Dartford & Gravesend offer?

SureCare Dartford & Gravesend offers Home Care.

How many Carers does SureCare Dartford & Gravesend employ?

SureCare Dartford & Gravesend employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Dartford & Gravesend to verify any information. View our terms and conditions. SureCare Dartford & Gravesend has an Basic Service - more info.