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Three Sisters Care Ilford

Unit 7 Redbridge Enterprise Centre, Thompson Close, Ilford IG1 1TY
Three Sisters Care Ilford Logo
Three Sisters Care Ilford logo
Three Sisters Care Ilford, Ilford
Three Sisters Care Ilford, Ilford
Three Sisters Care Ilford, Ilford

Three Sisters Care is a leading social enterprise founded in 2011 by three sisters. The organisation is dedicated to supporting vulnerable individuals by providing high-quality domiciliary care services that prioritise dignity, choice, and independence within the comfort of clients' homes. Emphasising community engagement, Three Sisters Care offers employment opportunities to local residents, ensuring staff are well-trained to serve their communities effectively. The organisation's core values—kindness, compassion, respect, and honesty—are deeply...  

Care Provided by Three Sisters Care Ilford

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £21.50 - £32
  • Weekly Live-in Care Fees: from £2,000
The price(s) shown are provided by the agency. Contact Three Sisters Care Ilford for full pricing details and T&Cs.

Contact Three Sisters Care Ilford to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Rahena Begum (Care Manager & Executive Chair)

Three Sisters Care Ilford Reviews (4)

9.3

Three Sisters Care Ilford has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Three Sisters Care Ilford has 4 reviews.

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Showing 4 reviews matching selected criteria
Review from J F (Daughter-in-law of Client) published on 16 January 2026 Submitted via Website
Overall Experience

Such lovely care especially from the two staff who are the main carers. They take initiative and listen to my mother in law, responding to her choices and needs well. They chat to her as well as following the instructions on the care plan. Thank you.

Reply from Mashkur Khan, Operations Director at Three Sisters Care Ilford

Thank you so much for your lovely feedback. We're really happy to hear that your mother-in-law is receiving such caring and respectful support. Our carers always try to listen, chat, and respond to each person's wishes while following the care plan, so it's wonderful to know this is being noticed...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ahmed P (Son of Client) published on 24 June 2025 Submitted via Postal Card
Overall Experience

I am very pleased with Three Sisters Care. I can't thank them enough for all the support and care for my father, as they do that with kindness and extra care. Always appreciated their efforts. Many thanks.

Reply from Mashkur Khan, Operations Director at Three Sisters Care Ilford

Thank you so much for your kind words and heartfelt feedback. Were truly honoured to support your father and it means a great deal to know that our care and efforts are appreciated. Our team is committed to providing compassionate and personalised support, and your recognition motivates us to...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Renu R (Daughter of Client) published on 27 May 2025 Submitted via Postal Card
Overall Experience

My mum is happy with the service she receives from the girls. The only complaint is that they are always rushing. One of the girls uses up one whole packet of wet wipes in one day! This particular girl is rude at times and is quite rough with Mum.

Reply from Mashkur Khan, Operations Director at Three Sisters Care Ilford

Thank you for taking the time to share your feedback. We're pleased to hear that your mum is generally happy with the service she receives. However, we're very sorry to learn about your concerns regarding rushed visits, the excessive use of wet wipes, and the behaviour of one of our carers.Please...  

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Care / Support
Management
Treated with Dignity
Value for Money
Review from K P (Wife of Client) published on 22 April 2025 Submitted via Postal Card
Overall Experience

Caring staff are amazing, very helpful and professional. They always attend on time, look after my husband very well and nothing is too much, they always go the extra mile. We are very grateful to have carers that we can trust and rely upon to look after my husband.

Reply from Mashkur Khan, Operations Director at Three Sisters Care Ilford

Thank you so much for your kind words and thoughtful feedback. We are truly delighted to hear that you're happy with the care your husband is receiving. Our team is dedicated to delivering compassionate, professional, and reliable support, so knowing that this is being reflected in your experience...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 September 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Three Sisters Care Ilford.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Three Sisters Care Ilford.

Meet the Team (6)

Rahena Begum Job Title: Registered Manager & Executive Chair Joined: 2011
Rahena Begum

Rahena Begum, the Registered Manager and Executive Chair of Three Sisters Care, began her career as a carer in the 1990s. After many years of dedication to the care industry, she co-founded Three Sisters Care with her sisters in 2011, driven by a passion for delivering high-quality, person-centred care to the community.

John Wahome Job Title: Assistant Manager Joined: 2014
John Wahome

John Wahome is a highly dependable and proactive Assistant Manager who leads our team of Care Coordinators with confidence and care. He is known for his calm and composed approach when handling complex or challenging situations, ensuring that both staff and service users receive the support they need. John plays a key role in managing safeguarding concerns, always responding swiftly and effectively to protect those in our care. Whenever a Care Coordinator is unsure or faces difficulties, John is always ready to step in with guidance, offering practical solutions and reassurance. His leadership fosters a supportive and well-organised working environment.

Fahmida Bushra Job Title: Care Coordinator Joined: 2016
Fahmida Bushra

Fahmida is known for her empathetic nature, gentle kindness, and composed approach to even the busiest days. Her calm presence and ability to truly listen make her a reassuring point of contact for both staff and service users. Fahmida ensures that every care arrangement is handled with sensitivity, compassion, and attention to detail.

Rachel Low Job Title: Care Coordinator Joined: 2022
Rachel Low

With a strong background in mental health and expert communication skills, Rachel brings a wealth of knowledge and understanding to her role. She is passionate about supporting service users with complex needs and always approaches her work with professionalism and care. Rachel’s ability to connect with people and advocate effectively makes her an invaluable part of the team.

Kamalpreet Kaur Job Title: Care Coordinator Joined: 2022
Kamalpreet Kaur

Kamalpreet brings a wonderful sense of diversity, kindness, and positivity to our coordination team. Her inclusive approach helps foster a welcoming environment for staff and service users alike. She is always ready to support her colleagues and goes the extra mile to make sure each individual receives respectful, person-centred care.

Raf Animashaun Job Title: Assessment & Quality Assurance Manager Joined: 2020
Raf Animashaun

Raf plays a key role in upholding the high standards of care at Three Sisters Care. With a strong background in compliance, training, and assessment, she ensures that all aspects of our service meet regulatory requirements and reflect best practice. Raf carries out regular assessments, audits, and quality checks to make sure care plans are accurate, risk assessments are up to date, and staff are supported to deliver safe, person-centred care. Known for his approachable manner and attention to detail, Raf also mentors staff and provides guidance to help them grow and excel in their roles.

Frequently Asked Questions about Three Sisters Care Ilford

How many Carers does Three Sisters Care Ilford employ?

Three Sisters Care Ilford employs 140 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Three Sisters Care Ilford to verify any information. View our terms and conditions. Three Sisters Care Ilford has an Enhanced Service - more info.