Three Sisters Care Ilford

Unit 7 Redbridge Enterprise Centre, Thompson Close, Ilford IG1 1TY
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8.0 1 Review
  • Three Sisters Care Ilford, Ilford
Three Sisters Care is a leading social enterprise founded in 2011 by three sisters. The organisation is dedicated to supporting vulnerable individuals by providing high-quality domiciliary care services that prioritise dignity, choice, and independence within the comfort of clients' homes. Emphasising community engagement, Three Sisters Care offers employment opportunities to local residents, ensuring staff are well-trained to serve their communities effectively. The organisation's core values—kindness, compassion, respect, and honesty—are deeply embedded in its policies and championed by its staff. A founding member, with 30 years of healthcare management experience, established the organisation to address the shortage of carers in the local community, particularly among middle-aged women of Bangladeshi descent facing cultural and language barriers.

Care Provided by Three Sisters Care Ilford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Substance Misuse
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Rahena Begum (Manager)

Funding & Fees Guide for Three Sisters Care Ilford

  • Prices
  • We provide care services starting from a minimum of 30-minute visits, as well as 45-minute and 1-hour visits, depending on the individual's needs. The rate also varies according to the duration of the visit.


Three Sisters Care Ilford Reviews (1)

8.0

Three Sisters Care Ilford has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Three Sisters Care Ilford has 1 review.

Overall Experience

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  • 0
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Caring staff are amazing, very helpful and professional. They always attend on time, look after my husband very well and nothing is too much, they always go the extra mile. We are very grateful to have carers that we can trust and rely upon to look after my husband.

Reply from Mashkur Khan, Operations Director at Three Sisters Care Ilford

Thank you so much for your kind words and thoughtful feedback. We are truly delighted to hear that you're happy with the care your husband is receiving. Our team is dedicated to delivering compassionate, professional, and reliable support, so knowing that this is being reflected in your experience means a great deal to us. We're especially proud to hear that our staff are going the extra mile-it's exactly the standard of care we aim to provide. Your appreciation is deeply valued and will be shared with the whole team. Thank you again for your trust in us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Three Sisters Care Ilford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Three Sisters Care Ilford is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Three Sisters Care Ilford is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Rahena

Rahena Begum

Job Title: Registered Manager & Executive Chair

Joined: 2011

Rahena Begum, the Registered Manager and Executive Chair of Three Sisters Care, began her career as a carer in the 1990s. After many years of dedication to the care industry, she co-founded Three Sisters Care with her sisters in 2011, driven by a passion for delivering high-quality, person-centred care to the community.


Frequently Asked Questions about Three Sisters Care Ilford

What Type of Services does Three Sisters Care Ilford offer?

Three Sisters Care Ilford offers Home Care.

How many Carers does Three Sisters Care Ilford employ?

Three Sisters Care Ilford employs 140 carers.