Verity Healthcare - Norfolk

NR1 Business Centre, 5 Chalk Hill House, 19 Rosary Road, Norwich, Norfolk NR1 1SZ

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Verity Healthcare – Norfolk is a dedicated and caring home care provider, offering personalized services that empower individuals to continue to live independently and comfortably in their own homes. Serving the Norfolk area, the team at Verity Healthcare is committed to delivering compassionate care that meets each client’s unique needs. From assistance with personal care and household tasks to providing support for complex medical conditions, their professional carers ensure that... Read more

Care Provided by Verity Healthcare - Norfolk

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

60 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Nursing / Nurse Led Care

PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	From £26.91
Weekly Live-in Care	£1,250 - £1,500

Fees can be tailored to needs.

The price(s) shown are provided by the agency. Contact Verity Healthcare - Norfolk for full pricing details and T&Cs.

Contact Verity Healthcare - Norfolk to get a personalised quote:

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Verity Healthcare Ltd
Private Owned

Person in charge

Teegan Donoghue (Care Manager)

Verity Healthcare - Norfolk Reviews (16)

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9.4

Verity Healthcare - Norfolk has a Review Score of 9.4 (9.449) out of 10, based on 16 reviews in the last 2 years.
Over all time Verity Healthcare - Norfolk has 16 reviews.

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Showing 16 reviews matching selected criteria

Review from M R (Client / Service User) published on 6 August 2026 Submitted via Postal Card•

Overall Experience

Overall - awful. Carers, except for 2, did less than the bare minimum. Always anxious to get away early, I have had carers who stayed 10 mins, 15 mins, 20 mins etc, they had no initiative, i.e., if the bin is overflowing, it might be a good idea to empty it. I can't begin to tell you how exhausting it was for me to ask for basic things such as, dry the dishes, wipe the counters - no work ethic, no initiative.

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↩Reply from Teegan Donoghue, Registered Manager at Verity Healthcare - Norfolk

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and that we did not meet your expectations.

The level of care and professionalism you have described is not the standard we strive to provide. We understand how frustrating and exhausting it... Read more

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Review from S D (Daughter-in-law of Client) published on 17 February 2026 Submitted via Website•

Overall Experience

Overall, very pleased with the care mum receives. The company is quick to respond to any issues that mum has when I call them and, generally, they are immediately resolved. Mum has had no issues with reliability or trustworthiness and feels safe having the carers in her home.

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↩Reply from Fjorda Cangu, Marketing Officer at Verity Healthcare - Norfolk

Thank you for your lovely feedback.

We're so pleased to hear that your mum feels safe and well supported and that any issues are resolved quickly.

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Review from Lawrence T (Son of Client) published on 3 February 2026 Submitted via Website•

Overall Experience

Abdul and his team including Manoj, Naim, Sas and Yousuf (and formerly Prem) provide excellent care which is always kind, considerate and supportive for both my father (now more than 2 years) and my mother which is so much appreciated. Thank you for all that you do.

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↩Reply from Fjorda Cangu, Marketing Officer at Verity Healthcare - Norfolk

Thank you for your thoughtful feedback. We're pleased to hear that your parents have received kind, considerate, and supportive care over such a long period.

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Review from Samantha H (Daughter of Client) published on 3 February 2026 Submitted via Website•

Overall Experience

Very happy with the care my dad receives from the Verity team.
The same, consistent carer, at consistent times and dad is well looked after.
Takes the pressure off us as family and we can be sure that dad is receiving great support.

Recommend them very highly.

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↩Reply from Fjorda Cangu, Marketing Officer at Verity Healthcare - Norfolk

Thank you for your positive feedback. Were glad to hear that the consistency of care has been reassuring for both your father and your family, and that he is well supported. Providing reliable, high-quality care is a priority for us, and we appreciate your recommendation.

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Review from Amanda L (Daughter of Client) published on 3 February 2026 Submitted via Website•

Overall Experience

Verity care has been caring for my father since December 2025. Belal has been patient and caring towards my Father who is not particularly easy to deal with at times. He arrives on time and I know my father appreciates the consistency of having the same person caring for him.

You hear so many terrible stories of below standard care for the elderly but Verity has been excellent. Would recommend them to anyone looking for good quality care.

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↩Reply from Fjorda Cangu, Marketing Officer at Verity Healthcare - Norfolk

Thank you for your kind feedback. Were pleased to hear that your father has received consistent, patient, and reliable care, and that this has made a positive difference for both of you. Providing high-quality, dependable support is very important to us, and we appreciate your recommendation.

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Review from Vicki D (Daughter of Client) published on 12 January 2026 Submitted via Website•

Overall Experience

Abdul and his team go above and beyond their remit. 'True Angels'! I phoned Abdul on Christmas Eve as my 91 year old mother had phoned me in a state of upset. Mum told me she had no incontinence pads. She has a bowel prolapse and a permanent leg catheter bag. I am a stage 4 cancer patient and I was unable to go out late afternoon in order to purchase supplies for Mum. Abdul reassured me and said he would go and make the purchase and then deliver to Mum. He made two journeys. I cannot fault these wonderful carers who are full of compassion, care and kindness. Thankyou to you all and I wish you a truly 'Happy, healthy, peaceful prosperous New Year, 2026.

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↩Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Norfolk

Thank you so much for taking the time to share such a heartfelt review.

We are truly humbled by your kind words and deeply moved by your story. Compassion, dignity, and going the extra mile are values we strive to live by every day, and your message beautifully reflects that.

We are... Read more

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Review from Adam D (Client / Service User) published on 19 November 2025 Submitted via Postal Card•

Overall Experience

Treated well got help when needed. Helpful. Understanding. Polite.

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↩Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Norfolk

Thank you so much for your positive review. We really appreciate it.

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Review from Audrey T (Wife of Client) published on 3 October 2025 Submitted via Postal Card•

Overall Experience

Our experience is very satisfactory. Two carers come in the morning to get my husband up and prepare him for the day. Then two carers come in the evening to prepare him for the night, This care enable my husband to continue living at home

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↩Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you for your kind feedback. We are thrilled to hear that the care provided has helped your husband maintain his routine and continue living comfortably at home. Our team strives to offer the highest level of support, and it's wonderful to know we've made a positive impact. If there's anything... Read more

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Review from R I (Husband of Client) published on 1 July 2025 Submitted via Postal Card•

Overall Experience

The carers you send are fine but my wife needs female carers so she so she can feel ok when using her commode. Your carers generally arrive on time but she does need women carers for her to get full use of the care you provide.

Both boys are polite, caring and understanding of my wife's situation but the care they can offer is limited.

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↩Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you for your feedback. We're glad to hear the carers have been polite and understanding. We completely understand your wife's preference for female carers and are working to meet that need consistently. Please know that if, in the future, you would like us to provide support with a female carer, we'd be more than happy to help.

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Review from A S (Client / Service User) published on 15 May 2025 Submitted via Postal Card•

Overall Experience

My carer arrives at 8am every day and he always smiles. We chat about his bike ride here (chain broke yesterday) and my progress with tidying my house. He washes my dishes with great care, they sparkle on the racks. He hoovers the carpet and puts cream on my lips with grace and dignity. It is a lovely start to the day. Thank you, my life has improved a lot since he came.

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↩Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you so much for your heartfelt words. We're truly delighted to hear how much of a positive impact your carer has had on your daily life. Its clear theres a wonderful connection between you, and that means everything to us. From the cheerful morning chats to the thoughtful care and attention... Read more

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Review from P C (Wife of Client) published on 9 May 2025 Submitted via Postal Card•

Overall Experience

Having care given has been a new experience for us as I have always given my husband his care. Due to ill health I have handed it over and they have made it a positive and good experience and in our time of need have been a very positive and caring relationship. Thank you for being there.

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↩Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you so much for your kind words. We're truly honored to have been entrusted with your husband's care during this time. We understand how significant it is to transition from being the primary caregiver, and we're grateful we could provide the support and reassurance you needed. It's our... Read more

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Review from Afsana S (Daughter of Client) published on 15 April 2025 Submitted via Website•

Overall Experience

All workers are good. They are good in Their job.My father likes them they r nice to my father.They do whatever my father needs.They got nice behaviour.

My father loves to talk with them.They do come and visit my father.They are good!

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↩Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you so much for your kind words! We're truly happy to hear that your father feels comfortable and well taken care of by our team. It means a lot to us that he enjoys their company and appreciates their support. We'll be sure to pass along your lovely feedback to all the workerstheyll be... Read more

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Review from C C (Niece of Client) published on 11 April 2025 Submitted via Website•

Overall Experience

My aunt receives twice daily visits from Verity Healthcare and she is very happy with the service she receives. Staff are always polite, patient and show concern for her wellbeing. Times are regular and fit in with her routines. Verity keeps me up to date with any issues and are easy to speak to.

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↩Reply from Abdul Shahid, Care Coordinator at Verity Healthcare - Norfolk

Thank you so much for sharing your positive experience with Verity Healthcare! We're thrilled to hear that your aunt is so happy with the service she's receiving. It's wonderful to know that the staff are consistently polite, patient, and attentive to her needs. We always strive to maintain clear... Read more

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Review from Oluwatoyin S (Sister-in-law of Client) published on 7 April 2025 Submitted via Website•

Overall Experience

Carers are good, punctual, and respectful. They display caring attitude, are open to correction and do take things on board quickly. They carry themselves with dignity and show respect to my brother-in-law and my family.

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↩Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Norfolk

Thank you so much for your kind words and thoughtful review! We're delighted to hear that the carers have been providing excellent care for your brother-in-law . We truly appreciate your feedback and are committed to maintaining high standards of care.

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Review from Linda T (Wife of Client) published on 2 April 2025 Submitted via Website•

Overall Experience

My husband has been a service user for the last eight months and after a bad experience with a previous company we have been very pleased with the service provided. The Carer always arrives on time with a smile and a friendly greeting and is always polite and helpful. The office staff are also very easy to contact and again are very polite and helpful. All in all a positive experience.

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↩Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Norfolk

thank you so much for your great feedback! We're so glad to hear that your experience with Verity Healthcare has been a positive one. It truly warms our hearts to know that your husband has been receiving the care and support he deserves. Your words mean the world to us, and we'll continue doing our best to provide the very best service possible. Thank you again for choosing us!

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Review from Robert P (Partner of Client) published on 2 April 2025 Submitted via Website•

Overall Experience

I have found the company friendly and helpful. The carers are brilliant and do their job well and communication between the company and me and my partner have been great.Verity have always been on time and we really appreciate it

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↩Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Norfolk

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's wonderful to know that our carers are meeting your expectations and that communication has been smooth. We truly appreciate your trust and are grateful for the opportunity to... Read more

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Verity Healthcare - Norfolk.

Awards / Recognitions (1)

29 May 2026Recipient: Verity Healthcare Ltd

Accreditations

There are no accreditations posted yet for Verity Healthcare - Norfolk.

Meet the Team (1)

Teegan DonoghueJob Title Care ManagerJoined 2026

Care Manager - Norwich Branch.

Frequently Asked Questions about Verity Healthcare - Norfolk

How many Carers does Verity Healthcare - Norfolk employ?

Verity Healthcare - Norfolk employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Verity Healthcare - Norfolk to verify any information. View our terms and conditions. Verity Healthcare - Norfolk has an Enhanced Service -what an Enhanced Service includes.